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RB Control Systems
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate operations with our single point of sale software
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RB Control Systems - 2026 Pricing, Features, Reviews & Alternatives


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RB Control Systems overview
What is RB Control Systems?
RB Retail and Service Solutions offers a specialized point of sale software for pool and spa retailers. The platform enables the complete management of retail and service through PCs, tablets, smartphones, and laptops. The solution is designed for businesses that operate multiple retail locations, one service route, or anything in between.
Our new cloud-based version of our pool and spa business software offers the most reliable and easy to use experience, with no need for extra server space or other IT infrastructure to support the system.
Level up your business without leveling up your workload with RB cloud-based pool and spa business management software.
Customer Convenience
Online Bill Pay makes paying invoices online convenient and easy, which encourages on-time payments.
Reduced Time and Effort
Water Lab integrations eliminates duplicate entry in both RB and the water testing software, saving employees time so they can focus on the customer and look for sales opportunities.
Real-Time Data
Mobile Live to access data in the field, mobile water testing, and electronic door hangers after visits for top-notch customer service.
Top Pool Industry Vendors
Pool industry vendor and buying group integrations with key vendors and leading water analysis software.
Smart Contracting
Creates customized contracts, so you can ditch pre-printed contracts and forms as well as outdated filing systems.
Increased Sales
Enables you to offer promotions, sales, and curbside pickup to attract more customers with a higher level of convenience.
Key benefits of using RB Control Systems
- Streamline operations and improve quality control
- Maintain a clean and organized inventory backlog
- Automate reordering to keep a balanced inventory
- Simplify the retail checkout process
- Manage and customize scheduling and service from unlimited users and multiple locations
- Stay connected with your customers, maximize satisfaction, and drive repeat business with CRM tools and streamlined operations
- Create sales opportunities with new or existing customers by following their buying habits, identifying customer types, and creating targeted marketing campaigns
- Give all of your employees unique access and privileges to the software based on their responsibilities
Starting price
Alternatives
with better value for money
RB Control Systems pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.2
Customer support
4.7
Reviews sentiment
What do users say about RB Control Systems?
Reviewers indicate RB Control Systems offers helpful and knowledgeable customer support, with staff often described as patient, courteous, and willing to go the extra mile to resolve issues. They say support is usually accessible by phone, and most problems are fixed quickly, making business processes easier and more efficient.
Some report challenges with reaching support during busy times, occasional delays in callbacks, and frustration with license management. They feel support quality can vary, with some experiencing professionalism and prompt assistance, while others mention lack of follow-up and difficulty getting help after payment.
Who uses RB Control Systems?
Based on 55 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsRB Control Systems's features
Features rating:
RB Control Systems alternatives
RB Control Systems pricing
Value for money rating:
Starting from
785
/user
One-time payment
User opinions about RB Control Systems price and value
Value for money rating:
To see what individual users think of RB Control Systems's price and value, check out the review snippets below.
Donna W.
Business Manager
Johann G.
Owner/Operator
RB Control Systems customer support
What do users say about RB Control Systems customer support?
Customer support rating:
We analyzed 27 verified user reviews to identify positive and negative aspects of RB Control Systems customer support.
Widespread user sentiment highlights fast, knowledgeable, and patient support that resolves issues effectively.
A significant portion of users appreciate that support is easy to reach by phone and consistently helpful.
Common user feedback praises the professionalism and friendliness of the support staff.
A limited number of users report slow or unreturned callbacks and difficulty getting timely assistance.
Support options
Training options
To see what individual users say about RB Control Systems's customer support, check out the review snippets below.
“RB Controls is great, especially their customer service! If we ever have problems they are always fixed quickly and they take the time to explain what happened!”
Heidi B.
Sales Floor Manager
“The tech support is awesome, I have called numerous times and they are always very capable, pleasant and patient as they help me with my latest situation!”
Linda G.
accountant
RB Control Systems FAQs
RB Control Systems has the following pricing plans:
Starting from: $785.00
Pricing model: One Time License
These products have better value for money
Q. Who are the typical users of RB Control Systems?
RB Control Systems has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does RB Control Systems support?
RB Control Systems supports the following languages:
English
Q. Does RB Control Systems support mobile devices?
RB Control Systems supports the following devices:
Android, iPad, iPhone
Q. Does RB Control Systems offer an API?
Yes, RB Control Systems has an API available for use.
Q. What other apps does RB Control Systems integrate with?
RB Control Systems integrates with the following applications:
Horizon, Broadly, SCP 4.0
Q. What level of support does RB Control Systems offer?
RB Control Systems offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat






