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RB Control Systems Logo

Automate operations with our single point of sale software

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RB Control Systems - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

RB Control Systems overview

What is RB Control Systems?

RB Retail and Service Solutions offers a specialized point of sale software for pool and spa retailers. The platform enables the complete management of retail and service through PCs, tablets, smartphones, and laptops. The solution is designed for businesses that operate multiple retail locations, one service route, or anything in between.

Our new cloud-based version of our pool and spa business software offers the most reliable and easy to use experience, with no need for extra server space or other IT infrastructure to support the system.

Level up your business without leveling up your workload with RB cloud-based pool and spa business management software.

Customer Convenience

Online Bill Pay makes paying invoices online convenient and easy, which encourages on-time payments.

Reduced Time and Effort

Water Lab integrations eliminates duplicate entry in both RB and the water testing software, saving employees time so they can focus on the customer and look for sales opportunities.

Real-Time Data

Mobile Live to access data in the field, mobile water testing, and electronic door hangers after visits for top-notch customer service.

Top Pool Industry Vendors

Pool industry vendor and buying group integrations with key vendors and leading water analysis software.

Smart Contracting

Creates customized contracts, so you can ditch pre-printed contracts and forms as well as outdated filing systems.

Increased Sales

Enables you to offer promotions, sales, and curbside pickup to attract more customers with a higher level of convenience.

Key benefits of using RB Control Systems

- Consolidation of retail and service into a single system
- Streamline operations and improve quality control
- Maintain a clean and organized inventory backlog
- Automate reordering to keep a balanced inventory
- Simplify the retail checkout process
- Manage and customize scheduling and service from unlimited users and multiple locations
- Stay connected with your customers, maximize satisfaction, and drive repeat business with CRM tools and streamlined operations
- Create sales opportunities with new or existing customers by following their buying habits, identifying customer types, and creating targeted marketing campaigns
- Give all of your employees unique access and privileges to the software based on their responsibilities

Starting price

785per user

Alternatives

with better value for money

RB Control Systems pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(18)
5(33)

What do users say about RB Control Systems?

Reviewers indicate RB Control Systems offers helpful and knowledgeable customer support, with staff often described as patient, courteous, and willing to go the extra mile to resolve issues. They say support is usually accessible by phone, and most problems are fixed quickly, making business processes easier and more efficient. 

Some report challenges with reaching support during busy times, occasional delays in callbacks, and frustration with license management. They feel support quality can vary, with some experiencing professionalism and prompt assistance, while others mention lack of follow-up and difficulty getting help after payment.


Who uses RB Control Systems?

Based on 55 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Construction
Consumer Services
Luxury Goods & Jewelry
Others

Use cases

- Not enough reviews
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-
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RB Control Systems's features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Alerts/Notifications
API
Barcode recognition
Barcode/Ticket scanning
Billing & invoicing
Cash management
Commission management
Cost tracking
Credit card processing
CRM
Customer accounts
Customer database
Customer history
Customizable reports
Data import/export
Data synchronization
Discount management
Drag & drop
eCommerce management
Electronic payments
Electronic signature
Email marketing
Employee management
Gift card management
GPS
Inventory management
Inventory replenishment
Inventory tracking
Invoice management
Job management
Loyalty program
Maintenance scheduling
Multi-Location
Offline access
Order management
Ordering automation
Payment processing
Point of sale (pos)
Price/Margin management
Pricing management
Product catalog
Promotions management
Purchase order management
Quotes/Estimates
Real-Time data
Real-Time reporting
Receipt management
Reporting & statistics
Retail inventory management
Retail management
Retail pos
Returns management
Returns tracking
Route optimization
Sales order management
Sales reports
Sales tax management
Sales trend analysis
Stock management
Technician management
Third-Party integrations
Touch screen
Transaction history
Work order management

RB Control Systems alternatives

RB Control Systems logo

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785

/user

One-time payment

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RB Control Systems pricing

Value for money rating:

Starting from

785

/user

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about RB Control Systems price and value

Value for money rating:

To see what individual users think of RB Control Systems's price and value, check out the review snippets below.

“Team support is fantastic, everyone is always very friendly and right on top of everything.”
DW

Donna W.

Business Manager

“What is really great is the very good support team which is always helpful and very knowledgeable.”
JG

Johann G.

Owner/Operator

RB Control Systems integrations (3)

Top integrations

RB Control Systems customer support

What do users say about RB Control Systems customer support?

Customer support rating:

We analyzed 27 verified user reviews to identify positive and negative aspects of RB Control Systems customer support.

Widespread user sentiment highlights fast, knowledgeable, and patient support that resolves issues effectively.

A significant portion of users appreciate that support is easy to reach by phone and consistently helpful.

Common user feedback praises the professionalism and friendliness of the support staff.

A limited number of users report slow or unreturned callbacks and difficulty getting timely assistance.

Support options

24/7 (live rep)
Email/help desk
Faqs/forum
Knowledge base
Phone support
Chat

Training options

In person
Webinars
Live online
Documentation
Videos

To see what individual users say about RB Control Systems's customer support, check out the review snippets below.

“RB Controls is great, especially their customer service! If we ever have problems they are always fixed quickly and they take the time to explain what happened!”

HB

Heidi B.

Sales Floor Manager

“The tech support is awesome, I have called numerous times and they are always very capable, pleasant and patient as they help me with my latest situation!”

LG

Linda G.

accountant

RB Control Systems FAQs

Q. What type of pricing plans does RB Control Systems offer?

RB Control Systems has the following pricing plans:
Starting from: $785.00
Pricing model: One Time License

These products have better value for money


Q. Who are the typical users of RB Control Systems?

RB Control Systems has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does RB Control Systems support?

RB Control Systems supports the following languages:
English


Q. Does RB Control Systems support mobile devices?

RB Control Systems supports the following devices:
Android, iPad, iPhone


Q. Does RB Control Systems offer an API?

Yes, RB Control Systems has an API available for use.


Q. What other apps does RB Control Systems integrate with?

RB Control Systems integrates with the following applications:
Horizon, Broadly, SCP 4.0


Q. What level of support does RB Control Systems offer?

RB Control Systems offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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