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Representative24
AI-enabled customer service agent
Table of Contents
Representative24 - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2025
Representative24 overview
What is Representative24?
Representative24 is an AI-enabled customer service solution built to help businesses deliver support. It combines natural language AI with API integrations, allowing businesses not only to chat with customers but to take real action on their behalf. Through API actions, the platform can process refunds instantly, handle subscription upgrades, check order statuses, and update account information.
Representative24 is designed with privacy and compliance. Every interaction is encrypted, API connections are protected with role-based access, and sensitive operations can be placed inside secure customer areas. Businesses can require user verification via email or OTP before granting access to personal data, ensuring that only the right customer sees the right information. For industries such as banking, telecom, or healthcare, this approach makes AI customer service both practical and safe.
Representative24 is built to connect with billing and logistics to CRMs and eCommerce platforms. The system integrates through APIs, making it possible to automate workflows. Businesses of any size can access enterprise-grade automation. While Representative24 handles routine tasks, it also helps escalate sensitive or complex conversations. When escalation happens, the agent receives the full context of the customer’s conversation.
The refunds, upgrades, and order checks are completed directly in chat. It provides compliance with GDPR and other data protection standards. From startups to established enterprises, Representative24 is designed for all businesses that wants to modernize customer service. It is ideal for eCommerce, SaaS, financial services, telecoms, and any organization.
Key benefits of using Representative24
•Representative24 uses encrypted connections, role-based access, and user verification via email or OTP for sensitive operations. Payments are never handled directly by the chatbot; instead, Representative24 connects to PCI DSS–certified providers, ensuring customer data stays safe. This makes it suitable not only for e-commerce or SaaS, but also for regulated industries such as finance, telecom, and healthcare.
•The platform can manage multiple conversations simultaneously. Small businesses gain access to enterprise-grade automation, while larger organizations benefit from reduced support overhead and more consistent service. Representative24 also helps human agents by removing repetitive tasks from their queue. When an escalation is required, the agent receives the full conversation history, saving time and avoiding frustration for both sides.
•Representative24 connects with billing systems, CRMs, logistics platforms, and other tools through APIs. Businesses can deploy the chatbot in public areas for FAQs or place it inside secure, logged-in sections for account-specific actions.
•It optimizes waiting times, protects sensitive data, and more. Representative24 allows businesses of any size to modernize their customer service.
Starting price
per month
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with better value for money
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Representative24's features
Representative24 alternatives
Representative24
Starting from
245
Per month
Fathom
Starting from
15
Per month
Birdeye
Starting from
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HubSpot Sales Hub
Starting from
20
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Representative24 pricing
Pricing plans
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Representative24 integrations (6)
Top integrations
Representative24 support options
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Representative24 FAQs
Representative24 has the following pricing plans:
Starting from: $0.00
Pricing model: Free, Subscription
These products have better value for money
Q. Who are the typical users of Representative24?
Representative24 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Representative24 support?
Representative24 supports the following languages:
English, Spanish, Portuguese, French, German, Italian
Q. Does Representative24 offer an API?
Yes, Representative24 has an API available for use.
Q. What other apps does Representative24 integrate with?
Representative24 integrates with the following applications:
WooCommerce, WhatsApp, Google Calendar, Booking Manager, Facebook Business Suite, Shopify
Q. What level of support does Representative24 offer?
Representative24 offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, 24/7 (Live rep)