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Resolve
Never Touch Another Ticket
Resolve Alternatives & Competitors (2026)
Top 7 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
No pricing info
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Process/Workflow Automation
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
No pricing info
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Process/Workflow Automation
N/A
Performance Metrics
N/A
Generative AI
N/A
Unifize
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration software
Value for money
No pricing info
Starting price
No pricing info
Functionality
Change Management
5/5
Document Storage
5/5
Document Management
5/5
Top Features
Process/Workflow Automation
N/A
Performance Metrics
N/A
Knowledge Base Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple, Complete & Reliable
Value for money
Starting price
No pricing info
Functionality
Remote Access/Control
5/5
Inventory Tracking
5/5
Customizable Fields
5/5
Top Features
Chatbot
N/A
AI Copilot
N/A
Collaboration Tools
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
Value for money
No pricing info
Starting price
No pricing info
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
AI Copilot
N/A
Access Controls/Permissions
N/A
Process/Workflow Automation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
Value for money
No pricing info
Starting price
No pricing info
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Performance Metrics
N/A
Chatbot
N/A
Real-Time Chat
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Faveo Helpdesk helps simplify the customer support process
Value for money
Starting price
No pricing info
Functionality
Support Ticket Management
4.6/5
Email Management
4.5/5
Alerts/Escalation
4.4/5
Top Features
Process/Workflow Automation
N/A
Performance Metrics
N/A
Generative AI
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI supported low-code platform for case management solutions
Value for money
Starting price
No pricing info
Functionality
Task Management
5/5
Contact Management
5/5
Workflow Configuration
5/5
Top Features
Chatbot
N/A
Automated Responses
N/A
Generative AI
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's 1st FaaS
Value for money
No pricing info
Starting price
No pricing info
Functionality
Customer Database
5/5
Chat/Messaging
5/5
Support Ticket Management
5/5
Top Features
Automated Responses
N/A
AI Copilot
N/A
Process/Workflow Automation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Generative conversational AI for the enterprise.
Value for money
No pricing info
Starting price
No pricing info
Functionality
Content Generation
N/A
Natural Language Processing
N/A
Personalization and Recommendation
N/A
Top Features
Chatbot
N/A
Single Sign On
N/A
Activity Dashboard
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All sort of organizations from small to enterprise-level
Value for money
Starting price
No pricing info
Functionality
Support Ticket Management
5/5
Multi-Channel Communication
5/5
Alerts/Escalation
5/5
Top Features
Real-Time Chat
N/A
Process/Workflow Automation
N/A
Generative AI
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk system with AI
Value for money
Starting price
No pricing info
Functionality
Self Service Portal
5/5
Real-Time Notifications
5/5
Automated Routing
5/5
Top Features
Single Sign On
N/A
Process/Workflow Automation
N/A
Collaboration Tools
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Value for money
Starting price
No pricing info
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Self Service Portal
N/A
Process/Workflow Automation
N/A
Performance Metrics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer communication solution
Value for money
Starting price
No pricing info
Functionality
Automated Routing
4.7/5
Real-Time Chat
4.6/5
Alerts/Escalation
4.4/5
Top Features
Real-Time Notifications
N/A
Process/Workflow Automation
N/A
Performance Metrics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ERP for manufacturing, retail, education, service verticals.
Value for money
Starting price
No pricing info
Functionality
Reporting/Analytics
5/5
Financial Management
5/5
Inventory Management
4.5/5
Top Features
Collaboration Tools
N/A
Single Sign On
N/A
Activity Dashboard
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Self-Service
Value for money
Starting price
No pricing info
Functionality
Content Management
N/A
Visual Analytics
N/A
Customizable Fields
N/A
Top Features
Process/Workflow Automation
N/A
Performance Metrics
N/A
Generative AI
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Engagement for eCommerce
Value for money
Starting price
No pricing info
Functionality
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Top Features
Data Import/Export
N/A
Workflow Management
N/A
AI Copilot
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management software
Value for money
No pricing info
Starting price
No pricing info
Functionality
Catalog Management
N/A
Discussions/Forums
N/A
Full Text Search
N/A
Top Features
Chatbot
N/A
Workflow Management
N/A
Activity Dashboard
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
No-code Business Software
Value for money
Starting price
No pricing info
Functionality
Search/Filter
5/5
Mobile Access
5/5
Interaction Tracking
5/5
Top Features
Automated Responses
N/A
AI Copilot
N/A
Chatbot
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based project management & help desk solution
Value for money
Starting price
No pricing info
Functionality
Task Management
5/5
Backlog Management
5/5
Audit Trail
5/5
Top Features
Collaboration Tools
N/A
Single Sign On
N/A
Activity Dashboard
N/A