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Social Places
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based solution for customer satisfaction.
Table of Contents
Social Places - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Social Places overview
What is Social Places?
Social Places is a cloud-based customer satisfaction solution that helps businesses manage listings, online reputation, customer reviews, brand listening, and more. Its listing management capabilities enable businesses to set up and maintain their listings across multiple platforms, optimize local SEO, manage location updates, suppress duplicate listings, and more. Social Places offers a reputation management feature that allows brands to monitor reviews, handle sentiment analysis, and streamline customer care.
The solution also provides social media management tools that allow users to store and distribute localized content, schedule posts, and collaborate between stakeholders. The bookings platform is tailored specifically for franchises, providing white-labeled booking widgets, customized notifications, and detailed reservations reporting. Additionally, its brand listening functionality tracks mentions across the web and social media, while the customer journey forms collect valuable feedback to improve review scores.
Starting price
Social Places’s user interface
Social Places pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.8
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Social Places?
All reviews can be managed en masse, which keeps the process a lot more streamlined and the trends highlighted by the AI allow you to capitalise in areas where you have momentum.
Who uses Social Places?
Based on 21 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Social Places's key features
Most critical features, based on insights from Social Places users:
All Social Places features
Features rating:
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Social Places pricing
Value for money rating:
Starting from
No pricing info
User opinions about Social Places price and value
Value for money rating:
Social Places integrations (5)
Social Places support options
Typical customers
Platforms supported
Support options
Training options
Social Places FAQs
Social Places has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Social Places support?
Social Places supports the following languages:
English
Q. Does Social Places offer an API?
No, Social Places does not have an API available.
Q. What level of support does Social Places offer?
Social Places offers the following support options:
Chat, Email/Help Desk