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SteadyPoint Helpdesk
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable helpdesk for support across industries
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SteadyPoint Helpdesk - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
SteadyPoint Helpdesk overview
What is SteadyPoint Helpdesk?
SteadyPoint is a cloud-based help desk solution that integrates with the user's existing Microsoft environment, providing a robust SharePoint ticketing system and Office 365 ticketing system. It delivers a comprehensive SharePoint Service Desk and Office 365 Service Desk solution that supports features such as open tickets via email, ensuring seamless communication.
The platform allows users to achieve ITIL compliance and maintain a HIPAA compliant ticketing system with its advanced features. SteadyPoint also offers customizable ticket templates, ticket categorization, advanced ticket filters, and automation triggers to streamline the IT support process. Additionally, it provides SLA management and a knowledge base to enhance overall service delivery.
SteadyPoint Helpdesk’s user interface
SteadyPoint Helpdesk reviews
Overall rating
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/5
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Positive reviews
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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SteadyPoint Helpdesk's key features
Most critical features, based on insights from SteadyPoint Helpdesk users:
All SteadyPoint Helpdesk features
Features rating:
SteadyPoint Helpdesk alternatives
SteadyPoint Helpdesk
Starting from
900
Per year
Zendesk Suite
Starting from
39
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Milvus
Starting from
25
/user
Per month
SteadyPoint Helpdesk pricing
Pricing plans
Pricing details:
User opinions about SteadyPoint Helpdesk price and value
Value for money rating:
SteadyPoint Helpdesk integrations (2)
Top integrations
SteadyPoint Helpdesk support options
Typical customers
Platforms supported
Support options
Training options