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Ubuntu Logo

Operating System for engineers and developers

Table of Contents

Ubuntu - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Ubuntu overview

Based on 122 verified user reviews

What is Ubuntu?

Ubuntu is an operating system solution offering key features such as system updates and a desktop interface, among others.

Who uses Ubuntu?

By industry, Ubuntu reviewers are most commonly professionals in computer software (21%). The most frequent use case for Ubuntu cited by reviewers is operating systems (100% of reviewers).

Starting price

225flat rate /
per year

Pros & Cons

Security and Access Control

Open Source

Desktop Customization

Hardware Compatibility

Ubuntu pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(38)
5(84)

What do users say about Ubuntu?

Ubuntu is an operating system solution offering key features such as system updates and a desktop interface, among others.

Select to learn more


Who uses Ubuntu?

Based on 122 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Education Management
Internet
Others

Use cases

Operating Systems

Ubuntu's key features

GetApp's analysis of 27 verified user reviews collected between August 2021 and January 2024 identifies Ubuntu's most critical features and summarizes user sentiment about those features.

System updates

Reviewers appreciate Ubuntu's system updates for their frequency and importance in maintaining security and compatibility. They find the update process easy and fast, often requiring just one command. Users highlight the excellent package management and the availability of Personal Package Archives (PPAs) for additional applications. They also value the automated updates and the minimal need for reboots. Reviewers feel secure with Ubuntu's updates, noting that they address bugs and phishing issues effectively. Of the 17 Ubuntu users who gave detailed accounts of their use of System Updates, 100% rated this feature as important or highly important.

See related user reviews

“The updating options for the whole system are easy and fast. One command gets the job done, no waiting for individual updates like windows systems.”
SM

Swapnil M.

Technology Lead

“System Updates are quite often released and are very important in Ubuntu as with any updates there are improvements and important fixes to the operating system.”
AP

Alexander P.

Music Composer


Desktop interface

Users report that Ubuntu's desktop interface is highly customizable and user-friendly. They appreciate the variety of graphical interfaces available, such as Gnome, Mate, KDE, and Xfce, which cater to different preferences and hardware capabilities. Reviewers indicate that the interface is easy to use, even for non-technical users, and matches the usability of Windows. They find the fresh colors and backgrounds appealing and note that the interface supports extensive customization. Of the 16 Ubuntu users who gave detailed accounts of their use of Desktop Interface, 100% rated this feature as important or highly important.

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“If there is one thing that allows you to modify the interface easily, it's UBUNTU. With several GUI to chose from, for both desktop and users, you will certainly find what you like and need. ”
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Georges A.

Systems Administrator

“Ubuntu's desktop interface is exceptional. Any non technical person is also able to use it with ease.”
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Varad V.

Software Developer


User interface

Reviewers highlight Ubuntu's user interface as intuitive and easy to use, especially for those transitioning from Windows. They appreciate the availability of multiple graphical user interfaces, which can be customized to suit individual preferences. Users find the interface responsive and stable, though some mention that certain tasks still require the use of the Terminal. Overall, they feel that Ubuntu's user interface is friendly, dynamic, and suitable for a wide range of users. Of the 18 Ubuntu users who gave detailed accounts of their use of User Interface, 89% rated this feature as important or highly important.

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“Ubuntu has a very nice and friendly user interface that makes it simple to use for the majority of Microsoft OS users.”
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Amjed A.

Mechanical engineer

“User interface successfully matches Windows for ease of use by Windows users ”
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Rich F.

Principal System Administrator for Salesforce


All Ubuntu features

Features rating:

For developers
Data security
Memory management
App management
Kernels

Ubuntu alternatives

Ubuntu logo

Starting from

225

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Windows 11 logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Android 11 logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Ubuntu pricing

Starting from

225

Per year

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Ubuntu price and value

Value for money rating:

Of 23 reviews that provide robust commentary on Ubuntu's price and value, 91% mention it in a positive light.

Most reviewers indicate that Ubuntu offers excellent value for money due to its open-source nature and the fact that it is free to use. They appreciate that there are no licensing fees, which allows for significant cost savings. Users think the ability to integrate, adapt, and change the system without additional costs is a major benefit. They find it particularly useful for reviving old laptops or using cheaper computers. Some users report that while some hardware may require paid drivers, the overall cost-benefit ratio remains favorable. Reviewers appreciate the large community support and good documentation, which make it easier to learn and use.

, and

To see what individual users think of Ubuntu's cost and value, check out the review excerpts below.

“It has a free version, which is great, it optimizes the pc a lot and has versions for all types of computers.”
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Sofia B.

Architecture and programming student

“Makes it a very popular alternative of Windows that is almost free.”
MS

Maha S.

Assistant Professor

“I can say definitively that it falls short in a number of different ways, but its price point is what really has me on the fence.”
JA

Jane A.

Frontend Engineer

Ubuntu support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Chat

Training options

Videos
Documentation

Ubuntu FAQs

Q. Who are the typical users of Ubuntu?

Ubuntu has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Ubuntu support?

Ubuntu supports the following languages:
English


Q. Does Ubuntu offer an API?

No, Ubuntu does not have an API available.


Q. What level of support does Ubuntu offer?

Ubuntu offers the following support options:
24/7 (Live rep), FAQs/Forum, Chat

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