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ServicePilot Pricing, Features, Reviews and Alternatives
ServicePilot product overview
What is ServicePilot?
ServicePilot is a high-performance monitoring software solution providing full-stack observability via metrics, traces, and logs. Businesses can collect data from IT infrastructure, networks, applications, and security services to streamline issue resolution.
Typical customers
Platforms supported
Support options
Training options
ServicePilot pricing information
Value for money
4.3
/5
6
Starting from
435
Per month
Usage Based
Pricing options
Value for money contenders
ServicePilot features
Functionality
4.7
/5
6
Total features
92
16 categories
Most valued features by users
Functionality contenders
ServicePilot users reviews
Overall Rating
4.5
/5
6
Positive reviews
100
%
Overall rating contenders
Sylvain L.
Facilities Services, 10,001+ employees
Used daily for 2+ years
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Fast and effective
Servicepilot is complete in terms of supervision, the advantage is the creation of packages and the ability to monitor all equipment
The negative points are the use of shortcuts, the inability to modify a packaged view
Thierry B.
Information Technology and Services, 10,001+ employees
Used daily for 2+ years
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Support is very important and easy to reach, the team are always available for help! Tjis is very important when we install it few years ago, and support team was near us all days where we need help!
This software could be defined with your specific configuration it's not a standard we can build exactly what we need
For real time statistics on check call quality when you system is big for telephony sometime it's slow when you need to active filter
Jolivet F.
Insurance, 201-500 employees
Used daily for 2+ years
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For over 10 years, we have used ServicePilot to monitor our entire Wan and Lan network as well as for our IBM mainframe business.
For ease of installation and customization as well as very good support. ServicePilot allows you to supervise and automate a wide range of products from different brands.
There is not much to reproach this product, the slightest problems encountered are quickly resolved by the support.
Frederic E.
Insurance, 5,001-10,000 employees
Used daily for 2+ years
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le service est très réactif et est capable d'intégrer rapidement de nouveaux équipements au travers de packages adaptés
La simplicité du produit, les nombreux constructeurs disponibles dans les packages, la possibilité de créer ses propres packages
Les nouvelles versions sont parfois pas totalement testées et la migration est parfois compliquées
Showing original review in French. See translation
Frederic R.
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for 1-2 years
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Nous sommes très satisfait de la solution et du support Service Pilot qui nous aide avec beaucoup de réactivité et compétences
La rapidité de mise en oeuvre, les fonctionnalités de la solution et les différents wigdet qui facilitent l'intégration.
La prise en main de la solution nécessite une période d'apprentissage et d'adaptation.
Showing original review in French. See translation
ServicePilot FAQs and common questions
Q. What type of pricing plans does ServicePilot offer?
ServicePilot has the following pricing plans:
Starting from: $435.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of ServicePilot?
ServicePilot has the following typical customers:
Large Enterprises
Q. What languages does ServicePilot support?
ServicePilot supports the following languages:
English, French, Spanish
Q. Does ServicePilot offer an API?
No, ServicePilot does not have an API available.
Q. What other apps does ServicePilot integrate with?
ServicePilot integrates with the following applications:
Kubermatic Kubernetes Platform, Microsoft SQL Server, NetFlow Traffic Analyzer, Red Hat Enterprise Linux, Nagios XI, Microsoft Outlook, Nextcloud, Webhook Relay, Jira, Datadog, Ubuntu, Cisco Meraki, Microsoft Azure, Dynatrace, CentOS Linux, Momence, MongoDB, Oracle Linux, HashiCorp Consul, JBoss EAP, PostgreSQL, ASP.NET Zero, SUSE Linux Enterprise Desktop, Azure Active Directory, Microsoft Teams, Apache Solr, Atomicorp OSSEC, Sumo Logic, Couchbase Server, Loggly, Riak, WordPress, Elastic Stack, MySQL, vSphere, Junos OS, Windows 10, Microsoft 365, Zabbix, Nimble, Splunk Enterprise, Nagios Core, Synology Drive, Veeam Backup & Replication, Joomla, Docker, RDPWin, Snort, ManageEngine NetFlow Analyzer
Q. What level of support does ServicePilot offer?
ServicePilot offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum
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