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Sematext Cloud

4.8
(27)

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Cloud-based application and infrastructure monitoring tool

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Sematext Cloud Pricing, Features, Reviews and Alternatives

Sematext Cloud FAQs

Q. What type of pricing plans does Sematext Cloud offer?

Sematext Cloud has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Sematext Cloud?

Sematext Cloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Sematext Cloud support?

Sematext Cloud supports the following languages:
English

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Q. Does Sematext Cloud support mobile devices?

Sematext Cloud supports the following devices:
Android, iPad, iPhone

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Q. Does Sematext Cloud offer an API?

Yes, Sematext Cloud has an API available for use.

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Q. What other apps does Sematext Cloud integrate with?

Sematext Cloud integrates with the following applications:
Amazon Aurora, Squadcast, Nagios XI, Telegram, BigPanda, Microsoft Azure, Zapier, Amazon RDS, MongoDB, Microsoft Teams, Elastic Stack, Jenkins, MySQL, Slack, PagerDuty, Splunk On-Call, Red Hat Process Automation Manager, Twilio, Scala, Docker

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Q. What level of support does Sematext Cloud offer?

Sematext Cloud offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk

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Sematext Cloud product overview

Price starts from

9

Per month

What is Sematext Cloud?

Sematext Cloud is an all-in-one observability tool that helps businesses assess and gain key insights into the front and back-end performance of system applications. Features include real user and synthetic monitoring, transaction tracing, infrastructure monitoring, and log management. It also enables organizations to identify key performance issues via actionable analytics.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk

Training options

In Person
Documentation
Live Online
Webinars
Videos

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Starting from

9

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Starting from

25

/user

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Why am I seeing this?

Sematext Cloud pricing information

Value for money

4.6

/5

27

Starting from

9

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sematext Cloud features

Functionality

4.7

/5

27

Total features

87

16 categories

Most valued features by users

API
Access Controls/Permissions
Third Party Integrations
Reporting/Analytics
Activity Dashboard
Alerts/Notifications
Monitoring
Data Import/Export

Functionality contenders

Sematext Cloud users reviews

Overall Rating

4.8

/5

27

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.2/10
Rating distribution

5

4

3

2

1

21

6

0

0

0

Pros
Sematext support was overall positive and they are super helpful when integrating with the tech stack.
Sematext is very easy to navigate by providing a nice interface environment without complicated clutter. The documentation is also amazing.
Sematex has impressed us in recent months for its ability to deliver robust tools for analyzing and mining the information present in our logs.
Cons
Missing feature: Filtering the context view (e.g. if there is an exception, displaying its context works, but I cannot limit that context).
Documentation missing for old agents - Ubuntu < 16. Agent once crashed - cause is still unknown.
At times the data showed up slightly delayed than our expectations, however it is not something that happened frequently enough to escalate the concern.

Overall rating contenders

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Szabolcs S.

Transportation/Trucking/Railroad,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A cool managed service coming from seemingly technically versed people

Reviewed 5 years ago

Easy setup, no-headache operations, flexible and instant sizing and fantastic technical support

Pros

Fantastic technical support, even feature requests (for sematext-agent) were sometimes implemented within hours. Sematext even setup its EU data center (partly) on our request. Thank you very much!

Cons

Business arrangements like a custom contract or plan sizes are not so easy and speedy to "implement" - but that's only a non-technical issue in the case of bigger probably public corporations.

DC
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Debodirno C.

Computer Software, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One stop solution for infrastructure insights!

Reviewed 2 years ago

I used this to manage my infra and this has really helped me a lot to understand the usage pattern of the app and also helps in safely predicting when the load will be high and when it will be low. Finding out memory leaks for JVM has also been very easy when I was trying to get insights about GC and JVM pool.

Pros

- Very detailed reports - Installing an agent happens in a jiffy - Very intuitive UI - Good support from the Sematext team

Cons

- Documentation missing for old agents - Ubuntu < 16 - Agent once crashed - cause is still unknown!

Vendor response

Hey Debodirno! Thanks a lot for your detailed feedback. If there's anything else we can help you with, feel free to reach out!

CY
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Chao Y.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Worth switching from other logging aggregation

Reviewed 2 years ago

Satisfied but need more time to evaluate

Pros

I just switch from ELK. Sematext is a surprise to me. It is so easy to integrate and so easy to use. The web UI is so intuitive and the query syntax is so easy to use even if you are not a technical guy. Compared to ELK, it is a real cloud service, you never need to worry about you lose the logs .

Cons

I haven’t found so far. Only thing is the price is a little bit high for a standup.

Vendor response

Hey Chao! Thanks a lot for your feedback. If you ever have any questions regarding how to manage your pricing and keep costs optimized, feel free to reach out to our team in the Sematext live chat.

LP
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Lucas P.

Automotive, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IoT log monitoring made easy

Reviewed 2 years ago

We have been monitoring a fleet of IoT devices with Sematext. Using it we can quickly send data from the devices and analyze it later, making feature development faster and debugging way easier.

Pros

Easy to use and extremely fast to filter log data. Ready-to-use Java and Android libraries made integration a very fast process. Main UI is very similar to Kibana, and it also provides the full experience if you need it. Fast and knowledgeable tech support.

Cons

There are rare instances where the UI becomes unresponsive or slow.

AR
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Verified reviewer

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Much More Than Log Aggregation

Reviewed 2 years ago

Sematext is a proven and reliable offering, without a single outage I can recall in the past 2.5 years. The customer support is amazing and queries are answered without fail within a couple of hours. They are constantly working on the product and increasing their offerings. They offer customers the chance to trial new products and give feedback, which is fantastic. We use Sematext for: * Log Aggregation * Monitoring and Alerting * Incident Investigation * Log Retention * Debugging I love how we can easily set up alerts on logs and receive Slack or OpsGenie notifications when events occur. I would highly recommend Sematext as a vendor.

Pros

* Super Reliable * Excellent Customer Support * Constantly Adding Features * Constantly Improving

Cons

There are very few things not to like about this software and company. The way accounts are set up, where you have to log in then "become" the account owner to see your logs is strange, and needs to be explained to each new user.

Vendor response

Hey! Thanks a lot for your feedback regarding the RBAC. We've worked on several improvements in the way you can configure account permissions for every member of a team. Feedback like this help us a lot to understand what should be improved. Thanks again!

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