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Sematext Cloud

Cloud-based application and infrastructure monitoring tool

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Sematext Cloud Pricing, Features, Reviews and Alternatives

Sematext Cloud product overview

Price starts from

$

9

/momonth

What is Sematext Cloud?

Sematext Cloud is an all-in-one observability tool that helps businesses assess and gain key insights into the front and back-end performance of system applications. Features include real user and synthetic monitoring, transaction tracing, infrastructure monitoring, and log management. It also enables organizations to identify key performance issues via actionable analytics.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk

Training options

In Person
Documentation
Live Online
Webinars
Videos

Sematext Cloud pricing information

Value for money

4.6

/5

27

Price starts from

$

9

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sematext Cloud features

Functionality

4.7

/5

27
Total Features89 16 categories

Most valued features by users

API
Reporting/Analytics
Access Controls/Permissions
Third Party Integrations
Activity Dashboard
Monitoring
Alerts/Notifications
Data Import/Export

Functionality contenders

Sematext Cloud users reviews

Overall rating

4.8

/5

27

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.2/10
Rating distribution

5

4

3

2

1

21

6

0

0

0

Pros
Sematext support was overall positive and they are super helpful when integrating with the tech stack.

GS

Guru S.

Sematext is very easy to navigate by providing a nice interface environment without complicated clutter. The documentation is also amazing.

AR

Anonymous Reviewer

Sematex has impressed us in recent months for its ability to deliver robust tools for analyzing and mining the information present in our logs.

Guilherme G.

Cons
Missing feature: Filtering the context view (e.g. if there is an exception, displaying its context works, but I cannot limit that context).

Patrick B.

Documentation missing for old agents - Ubuntu < 16. Agent once crashed - cause is still unknown.

DC

Debodirno C.

At times the data showed up slightly delayed than our expectations, however it is not something that happened frequently enough to escalate the concern.

AK

Arpit K.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A cool managed service coming from seemingly technically versed people

Reviewed 4 years ago

Easy setup, no-headache operations, flexible and instant sizing and fantastic technical support

Pros

Fantastic technical support, even feature requests (for sematext-agent) were sometimes implemented within hours. Sematext even setup its EU data center (partly) on our request. Thank you very much!

Cons

Business arrangements like a custom contract or plan sizes are not so easy and speedy to "implement" - but that's only a non-technical issue in the case of bigger probably public corporations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One stop solution for infrastructure insights!

Reviewed a year ago

I used this to manage my infra and this has really helped me a lot to understand the usage pattern of the app and also helps in safely predicting when the load will be high and when it will be low. Finding out memory leaks for JVM has also been very easy when I was trying to get insights about GC and JVM pool.

Pros

- Very detailed reports - Installing an agent happens in a jiffy - Very intuitive UI - Good support from the Sematext team

Cons

- Documentation missing for old agents - Ubuntu < 16 - Agent once crashed - cause is still unknown!

Vendor response

Hey Debodirno! Thanks a lot for your detailed feedback. If there's anything else we can help you with, feel free to reach out!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Worth switching from other logging aggregation

Reviewed a year ago

Satisfied but need more time to evaluate

Pros

I just switch from ELK. Sematext is a surprise to me. It is so easy to integrate and so easy to use. The web UI is so intuitive and the query syntax is so easy to use even if you are not a technical guy. Compared to ELK, it is a real cloud service, you never need to worry about you lose the logs .

Cons

I haven’t found so far. Only thing is the price is a little bit high for a standup.

Vendor response

Hey Chao! Thanks a lot for your feedback. If you ever have any questions regarding how to manage your pricing and keep costs optimized, feel free to reach out to our team in the Sematext live chat.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IoT log monitoring made easy

Reviewed a year ago

We have been monitoring a fleet of IoT devices with Sematext. Using it we can quickly send data from the devices and analyze it later, making feature development faster and debugging way easier.

Pros

Easy to use and extremely fast to filter log data. Ready-to-use Java and Android libraries made integration a very fast process. Main UI is very similar to Kibana, and it also provides the full experience if you need it. Fast and knowledgeable tech support.

Cons

There are rare instances where the UI becomes unresponsive or slow.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Much More Than Log Aggregation

Reviewed a year ago

Sematext is a proven and reliable offering, without a single outage I can recall in the past 2.5 years. The customer support is amazing and queries are answered without fail within a couple of hours. They are constantly working on the product and increasing their offerings. They offer customers the chance to trial new products and give feedback, which is fantastic. We use Sematext for: * Log Aggregation * Monitoring and Alerting * Incident Investigation * Log Retention * Debugging I love how we can easily set up alerts on logs and receive Slack or OpsGenie notifications when events occur. I would highly recommend Sematext as a vendor.

Pros

* Super Reliable * Excellent Customer Support * Constantly Adding Features * Constantly Improving

Cons

There are very few things not to like about this software and company. The way accounts are set up, where you have to log in then "become" the account owner to see your logs is strange, and needs to be explained to each new user.

Vendor response

Hey! Thanks a lot for your feedback regarding the RBAC. We've worked on several improvements in the way you can configure account permissions for every member of a team. Feedback like this help us a lot to understand what should be improved. Thanks again!

Sematext Cloud FAQs and common questions

Sematext Cloud has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available


Sematext Cloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Sematext Cloud supports the following languages:
English


Yes, Sematext Cloud has an API available for use.


Sematext Cloud integrates with the following applications:
Aurora, Squadcast, Nagios XI, Telegram, BigPanda, Microsoft Azure, Zapier, Amazon RDS, MongoDB, Microsoft Teams, Elasticsearch, Jenkins, MySQL, Slack, PagerDuty, VictorOps, Red Hat Process Automation Manager, Twilio, Scala, Docker Cloud


Sematext Cloud offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk

Common Sematext Cloud comparisons

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