WhatsMenu - 2026 Pricing, Features, Reviews & Alternatives

WhatsMenu is a cloud commerce platform for local businesses that combines an online storefront, order management, point of sale, bookings and delivery in one browser-based system. It is fully managed, with no hosting, plugins or updates to maintain, and runs on any phone, tablet or computer.

Storefront and catalog. Each business gets a storefront on its own whatsmenu.page subdomain, with the option to connect a custom domain. SSL is included on both. Catalogs support categories, variants, choices with individual prices, custom item fields, stock tracking, daily limits, allergens, bundles, search filters and time-based category scheduling. Items can be imported from a spreadsheet (xlsx or csv), from WooCommerce, or from a photo of a printed menu or price list using AI, which also rewrites descriptions and translates content. Storefront templates, custom pages and a website builder turn the store into a full brand site.

Ordering modes. Four modes cover different sales workflows: Online Ordering with cart, checkout and online payment; WhatsApp Ordering, where the cart is sent to the merchant as a WhatsApp message for confirmation or quotes; QR Ordering for dine-in customers ordering from the table; and Online Catalog for view-only showcasing.

Operations. All orders from the storefront, WhatsApp, QR tables and POS arrive in one live dashboard with status tracking and automatic customer notifications. The cloud POS shares the same catalog, stock and tax rules as the storefront. Kitchen display, order status display, automatic receipt printing, delivery zones drawn on a map with per-zone fees, in-house driver assignment, scheduled orders and service bookings with team member assignment and automatic reminders are all available as modules.

Customers and marketing. A customer database with order history, loyalty points or stamps, coupons, promo cards, referral links and reviews help drive repeat business.

Reporting. More than 20 reports cover sales, items, categories, customers, peak hours, preparation and stock, each with date-range filters and CSV export.

Integrations. Payments: Stripe, PayPal, Adyen, Razorpay, Mollie, Mercado Pago, Paystack, Flutterwave, Midtrans, Iyzico, HitPay, Cashfree, Payfast, Billplz, CHIP, Senangpay, Toyyibpay, Pocketpay, S PAY GLOBAL and DuitNow QR. Delivery: Lalamove, EasyParcel and Detrack. Marketing and analytics: Google Analytics, Facebook Pixel, TikTok Pixel, Mailchimp and SendFox. Operations: Bukku accounting, PrintNode cloud printing and Google Translate. Webhooks are available for custom data integration.

Security and data. Customer data sits behind authenticated access, and staff accounts are role-based. Payments are processed on each gateway's PCI-compliant infrastructure, so card numbers never touch WhatsMenu servers. All storefront pages are served over HTTPS and backups are encrypted. Catalogs, orders, customers and reports export to CSV or Excel at any time.

Multi-location. One login can manage several storefronts, each with its own web address, products, opening hours, stock and contact details.