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Orderwerks  Logo
Orderwerks
5.0
(19)

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B2B catalog-based sales order entry

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(1)

Orderwerks Pricing, Features, Reviews and Alternatives

Orderwerks product overview

Price starts from

100

What is Orderwerks ?

Orderwerks is a B2B order entry solution which allows businesses to create a custom product catalog and manage orders in real time as clients are working on them. The cloud-based platform offers collaboration tools for supporting clients, communicating with clients via a chat interface, and more. Order fulfillment businesses can use Orderwerks to process, manage, and track orders from other businesses in real time, and relate orders to projects in order to track their progress.

Key benefits of using Orderwerks

  • Create a custom catalog of products for sale which can be used by clients to browse items and make purchases. The catalog can be updated at any time and changes appear in real time.

  • Stay organized with databases for orders, customers, and projects which provide users with an overview of relevant information including order status, customer details, order history, items within orders, and more.

  • Use the instant messaging chat feature to communicate with clients throughout the order placing and fulfillment processes.

  • Manage shipping of orders with tools for printing packing labels, tracking shipments, and providing customers with real-time information on their shipment.

  • Manage orders in real time and view the status of every order from the dashboard. Users have an overview of recent orders, latest updates, and order status, in real time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Chat
    Email/Help Desk
    Knowledge Base

    Training options

    Documentation
    Webinars
    Videos
    Live Online

    Orderwerks pricing information

    Value for money

    5.0

    /5

    19

    Starting from

    100

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Orderwerks features

    Functionality

    4.9

    /5

    19

    Total features

    52

    6 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting/Analytics
    Mobile Access
    Inventory Management
    Real Time Reporting
    Status Tracking
    Backorder Management

    Orderwerks users reviews

    Overall Rating

    5.0

    /5

    19

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.89/10
    Rating distribution

    5

    4

    3

    2

    1

    19

    0

    0

    0

    0

    Overall rating contenders

    BM
    AvatarImg

    Bill M.

    Construction, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Revolutionized our business!

    Reviewed 2 years ago

    We have completely redesigned our business head to toe, utilizing a custom delivery software aspect that would not be possible without the folks at Orderwerks. We are incredibly thankful for everyone's help at Orderwerks in helping us achieve our goal of going paperless by 2024 early! Orderwerks has helped us become more efficient, cutting our overhead administration costs and increasing productivity and development.

    Pros

    From order management to providing exceptional customer service. Orderwerks ALWAYS goes above and beyond to ensure that we are satisfied! When working through issues or questions, the service we receive is always lightning-fast and incredibly thoughtful. Out of the dozens of ERP/Order/Quote/Delivery management software, Orderwerks has surpassed them in EVERY category.

    Cons

    Cons would not be the correct word to use. If we have a problem or suggestion, Orderwerks immediately takes the suggestion under development and creates a solution to the problem, typically within DAYS. The fastest turnaround I have ever witnessed in software development.

    Vendor response

    Thank you very much for the review Bill! We do everything we can to continuously improve Orderwerks and make it be the best possible system for the businesses that use and depend on it. We will always be there with you as you grow and need our support.

    LG
    AvatarImg

    Lori G.

    Building Materials, 51-200 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    LMC - PM Review

    Reviewed 3 years ago

    Customer focused Delivers in short time frame Positive

    Pros

    Easy to use. Even for team of users who are not mostly used to paper and pen.

    Cons

    Currently I like everything. Anything I asked to change was addressed or put in our Backlog for later development.

    SM
    AvatarImg

    Stephen M.

    Building Materials, 201-500 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Ordering Done Right

    Reviewed 3 years ago

    [SENSITIVE CONTENT HIDDEN] is an excellent, professional, and helpful individual who addressed my questions and concerns quickly and thoroughly throughout the project implementation period.

    Pros

    As a report developer and database architect, I found the software easy to integrate into our existing product. The front-end interface is intuitive to work with.

    Cons

    In order to import data, needed an additional SSIS add-on license from ZappySys.

    CW
    AvatarImg

    Chris W.

    Wholesale, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect Software for Distributors

    Reviewed 3 years ago

    Our experience with Orderwerks has been phenomenal. [SENSITIVE CONTENT HIDDEN] works with you every step of the way to help map out how the platform will fit into each part of your business. It is great for field sales reps to enter customer orders (works offline, which is a major plus for us), and it simplifies the order fulfillment process for our back office operations. It brings our entire Order Management operation under one platform, making the entire process much simpler.

    Pros

    The level of customization the Orderwerks platform allows you to best suit your business workflow is very extensive. Customer segmentation and setting of specific customer pricing is also extremely customizable. Every step from order entry to order fulfillment can be tailored to your specific business needs. Multiple integrations, like Quickbooks Desktop, connects order management to billing/invoicing. Shipstation integration is also a plus.

    Cons

    Depending on your business structure/workflow, the implementation process can be lengthy.

    BC
    AvatarImg

    Bernadette C.

    Wholesale, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Ticked all the boxes!

    Reviewed a year ago

    Overall, a solid solution for our business needs, with a product scaled for our business needs now and for future growth.

    Pros

    A great experience all around. From the discovery phase, to install, and end user activation, [SENSITIVE CONTENT] and the Orderwerks team, were thoroughly partnered with us. We migrated from a Sales Rep Order Management application we’d used for years and had a specific timeline to go live with a solution. Orderwerks made it happen! [SENSITIVE CONTENT] and his team ticked all the boxes we needed and implemented a few more to ease our sales team into the application.

    Cons

    We had wish list specs that were addressed as we moved through the onboarding process. The software performed as expected, with a few extras we discovered along the way.

    Orderwerks FAQs

    Q. What type of pricing plans does Orderwerks offer?

    Orderwerks has the following pricing plans:
    Starting from: $100.00
    Free Trial: Available


    Q. Who are the typical users of Orderwerks ?

    Orderwerks has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

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    Q. What languages does Orderwerks support?

    Orderwerks supports the following languages:
    English, French, German, Italian, Spanish

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    Q. Does Orderwerks support mobile devices?

    Orderwerks supports the following devices:
    Android, iPad, iPhone

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    Q. Does Orderwerks offer an API?

    No, Orderwerks does not have an API available.

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    Q. What other apps does Orderwerks integrate with?

    Orderwerks integrates with the following applications:
    Square Payments, QuickBooks Desktop Enterprise, ShipStation, Quickbooks Online

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    Q. What level of support does Orderwerks offer?

    Orderwerks offers the following support options:
    Phone Support, Chat, Email/Help Desk, Knowledge Base

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