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Orderwerks Pricing, Features, Reviews and Alternatives

Orderwerks product overview

Price starts from

$

100

What is Orderwerks ?

Orderwerks is a B2B order entry solution which allows businesses to create a custom product catalog and manage orders in real time as clients are working on them. The cloud-based platform offers collaboration tools for supporting clients, communicating with clients via a chat interface, and more. Order fulfillment businesses can use Orderwerks to process, manage, and track orders from other businesses in real time, and relate orders to projects in order to track their progress.

Key benefits of using Orderwerks

  • Create a custom catalog of products for sale which can be used by clients to browse items and make purchases. The catalog can be updated at any time and changes appear in real time.

  • Stay organized with databases for orders, customers, and projects which provide users with an overview of relevant information including order status, customer details, order history, items within orders, and more.

  • Use the instant messaging chat feature to communicate with clients throughout the order placing and fulfillment processes.

  • Manage shipping of orders with tools for printing packing labels, tracking shipments, and providing customers with real-time information on their shipment.

  • Manage orders in real time and view the status of every order from the dashboard. Users have an overview of recent orders, latest updates, and order status, in real time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Chat
    Email/Help Desk
    Knowledge Base

    Training options

    Documentation
    Webinars
    Videos
    Live Online

    Orderwerks pricing information

    Value for money

    5.0

    /5

    16

    Price starts from

    $

    100

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Orderwerks features

    Functionality

    4.9

    /5

    16
    Total Features51 5 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting/Analytics
    Inventory Management
    Mobile Access
    Real Time Reporting
    Status Tracking
    Inventory Control

    Functionality contenders

    Orderwerks users reviews

    Overall rating

    5.0

    /5

    16

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.88/10
    Rating distribution

    5

    4

    3

    2

    1

    16

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    LMC - PM Review

    Reviewed a year ago

    Customer focused Delivers in short time frame Positive

    Pros

    Easy to use. Even for team of users who are not mostly used to paper and pen.

    Cons

    Currently I like everything. Anything I asked to change was addressed or put in our Backlog for later development.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect Software for Distributors

    Reviewed a year ago

    Our experience with Orderwerks has been phenomenal. [SENSITIVE CONTENT HIDDEN] works with you every step of the way to help map out how the platform will fit into each part of your business. It is great for field sales reps to enter customer orders (works offline, which is a major plus for us), and it simplifies the order fulfillment process for our back office operations. It brings our entire Order Management operation under one platform, making the entire process much simpler.

    Pros

    The level of customization the Orderwerks platform allows you to best suit your business workflow is very extensive. Customer segmentation and setting of specific customer pricing is also extremely customizable. Every step from order entry to order fulfillment can be tailored to your specific business needs. Multiple integrations, like Quickbooks Desktop, connects order management to billing/invoicing. Shipstation integration is also a plus.

    Cons

    Depending on your business structure/workflow, the implementation process can be lengthy.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Exceeded our expectations!

    Reviewed a month ago

    Truly stress free. Would and have recommended them to other fashion and apparel companies.

    Pros

    Integration into quickbooks and streamlining our business under one platform. The customer service was above and beyond. We did not feel like we were out there on our own.

    Cons

    Would like to customize the home page to reflect "New Styles" on a changing bases.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Ordering Done Right

    Reviewed 8 months ago

    [SENSITIVE CONTENT HIDDEN] is an excellent, professional, and helpful individual who addressed my questions and concerns quickly and thoroughly throughout the project implementation period.

    Pros

    As a report developer and database architect, I found the software easy to integrate into our existing product. The front-end interface is intuitive to work with.

    Cons

    In order to import data, needed an additional SSIS add-on license from ZappySys.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Orderwerks Review - Medco Wholesale

    Reviewed 3 months ago

    This is amazing!!! The [SENSITIVE CONTENT] is amazing to work with. They are great at taking feedback and always open to suggestions and ideas for development to make things run faster, smoother, and easier on both the customer and administration sides. The developer takes the time to sit down with you and explain the product, how it works and what adjustments can be made. This product integrates with several others making it very versatile to use, and if it don't see and option for Orderwerks to integrate with a platform you wish it could, all you need to do is reach out to see if they can do it and they will do everything they can to make it work. In the end, if they can't get it to work they will provide other options that may even be better.

    Pros

    I like this software because of the way you can customize it to match your business, which is huge because not every business or workflow is the same.

    Cons

    I think at times it can e slightly confusing on the Administration end, but that's nothing to worry about because of the amazing customer support and quick response times. You got a questions, or need an explanation? They will sit down and take the time to explain it to you so that you understand it.

    Orderwerks FAQs and common questions

    Orderwerks has the following pricing plans:
    Starting from: $100.00
    Free Trial: Available


    Orderwerks has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Orderwerks supports the following languages:
    English


    Orderwerks supports the following devices:
    iPhone, iPad


    No, Orderwerks does not have an API available.


    Orderwerks integrates with the following applications:
    Square Payments, ShipStation, QuickBooks Online


    Orderwerks offers the following support options:
    Phone Support, Chat, Email/Help Desk, Knowledge Base

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