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Orderwerks Pricing, Features, Reviews and Alternatives

Orderwerks product overview

Price starts from

100

What is Orderwerks ?

Orderwerks is a B2B order entry solution which allows businesses to create a custom product catalog and manage orders in real time as clients are working on them. The cloud-based platform offers collaboration tools for supporting clients, communicating with clients via a chat interface, and more. Order fulfillment businesses can use Orderwerks to process, manage, and track orders from other businesses in real time, and relate orders to projects in order to track their progress.

Key benefits of using Orderwerks

  • Create a custom catalog of products for sale which can be used by clients to browse items and make purchases. The catalog can be updated at any time and changes appear in real time.

  • Stay organized with databases for orders, customers, and projects which provide users with an overview of relevant information including order status, customer details, order history, items within orders, and more.

  • Use the instant messaging chat feature to communicate with clients throughout the order placing and fulfillment processes.

  • Manage shipping of orders with tools for printing packing labels, tracking shipments, and providing customers with real-time information on their shipment.

  • Manage orders in real time and view the status of every order from the dashboard. Users have an overview of recent orders, latest updates, and order status, in real time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Chat
    Email/Help Desk
    Knowledge Base

    Training options

    Documentation
    Webinars
    Videos
    Live Online

    Orderwerks pricing information

    Value for money

    5.0

    /5

    17

    Starting from

    100

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Orderwerks features

    Functionality

    4.9

    /5

    17

    Total features

    51

    5 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting/Analytics
    Inventory Management
    Mobile Access
    Real Time Reporting
    Status Tracking
    Inventory Control

    Orderwerks users reviews

    Overall Rating

    5.0

    /5

    17

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.88/10
    Rating distribution

    5

    4

    3

    2

    1

    17

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Revolutionized our business!

    Reviewed 8 months ago

    We have completely redesigned our business head to toe, utilizing a custom delivery software aspect that would not be possible without the folks at Orderwerks. We are incredibly thankful for everyone's help at Orderwerks in helping us achieve our goal of going paperless by 2024 early! Orderwerks has helped us become more efficient, cutting our overhead administration costs and increasing productivity and development.

    Pros

    From order management to providing exceptional customer service. Orderwerks ALWAYS goes above and beyond to ensure that we are satisfied! When working through issues or questions, the service we receive is always lightning-fast and incredibly thoughtful. Out of the dozens of ERP/Order/Quote/Delivery management software, Orderwerks has surpassed them in EVERY category.

    Cons

    Cons would not be the correct word to use. If we have a problem or suggestion, Orderwerks immediately takes the suggestion under development and creates a solution to the problem, typically within DAYS. The fastest turnaround I have ever witnessed in software development.

    Vendor response

    Thank you very much for the review Bill! We do everything we can to continuously improve Orderwerks and make it be the best possible system for the businesses that use and depend on it. We will always be there with you as you grow and need our support.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    LMC - PM Review

    Reviewed 2 years ago

    Customer focused Delivers in short time frame Positive

    Pros

    Easy to use. Even for team of users who are not mostly used to paper and pen.

    Cons

    Currently I like everything. Anything I asked to change was addressed or put in our Backlog for later development.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Ordering Done Right

    Reviewed 2 years ago

    [SENSITIVE CONTENT HIDDEN] is an excellent, professional, and helpful individual who addressed my questions and concerns quickly and thoroughly throughout the project implementation period.

    Pros

    As a report developer and database architect, I found the software easy to integrate into our existing product. The front-end interface is intuitive to work with.

    Cons

    In order to import data, needed an additional SSIS add-on license from ZappySys.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect Software for Distributors

    Reviewed 2 years ago

    Our experience with Orderwerks has been phenomenal. [SENSITIVE CONTENT HIDDEN] works with you every step of the way to help map out how the platform will fit into each part of your business. It is great for field sales reps to enter customer orders (works offline, which is a major plus for us), and it simplifies the order fulfillment process for our back office operations. It brings our entire Order Management operation under one platform, making the entire process much simpler.

    Pros

    The level of customization the Orderwerks platform allows you to best suit your business workflow is very extensive. Customer segmentation and setting of specific customer pricing is also extremely customizable. Every step from order entry to order fulfillment can be tailored to your specific business needs. Multiple integrations, like Quickbooks Desktop, connects order management to billing/invoicing. Shipstation integration is also a plus.

    Cons

    Depending on your business structure/workflow, the implementation process can be lengthy.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Orderwerks Review - Medco Wholesale

    Reviewed a year ago

    This is amazing!!! The [SENSITIVE CONTENT] is amazing to work with. They are great at taking feedback and always open to suggestions and ideas for development to make things run faster, smoother, and easier on both the customer and administration sides. The developer takes the time to sit down with you and explain the product, how it works and what adjustments can be made. This product integrates with several others making it very versatile to use, and if it don't see and option for Orderwerks to integrate with a platform you wish it could, all you need to do is reach out to see if they can do it and they will do everything they can to make it work. In the end, if they can't get it to work they will provide other options that may even be better.

    Pros

    I like this software because of the way you can customize it to match your business, which is huge because not every business or workflow is the same.

    Cons

    I think at times it can e slightly confusing on the Administration end, but that's nothing to worry about because of the amazing customer support and quick response times. You got a questions, or need an explanation? They will sit down and take the time to explain it to you so that you understand it.

    Orderwerks FAQs and common questions

    Q. What type of pricing plans does Orderwerks offer?

    Orderwerks has the following pricing plans:
    Starting from: $100.00
    Free Trial: Available


    Q. Who are the typical users of Orderwerks ?

    Orderwerks has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does Orderwerks support?

    Orderwerks supports the following languages:
    English, French, German, Italian, Spanish


    Q. Does Orderwerks support mobile devices?

    Orderwerks supports the following devices:
    Android, iPad, iPhone


    Q. Does Orderwerks offer an API?

    No, Orderwerks does not have an API available.


    Q. What other apps does Orderwerks integrate with?

    Orderwerks integrates with the following applications:
    Square Payments, QuickBooks Desktop Enterprise, ShipStation, Quickbooks Online


    Q. What level of support does Orderwerks offer?

    Orderwerks offers the following support options:
    Phone Support, Chat, Email/Help Desk, Knowledge Base

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