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Top Rated AI Agents for Customer Support Software with Zendesk - Page 2

Last updated: October 2026

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42 software options

Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Five9 logo

Cloud contact and call center software

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

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NiCE CXone logo

Cloud-based contact center software

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Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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AgentMesh logo
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AI platform for service and sales automation

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AgentMesh is an AI automation platform designed to complete end-to-end service and sales tasks within existing business workflows. The software integrates with platforms including Intercom, Zendesk, Freshdesk, Kustomer, Front, Gorgias, and Salesforce, and connects to help centers, documentation, APIs, and databases. It supports over sixty-five languages and handles multimedia inputs across text, image, video, and voice messages through multiple channels.

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Gradient Labs logo
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Cloud AI agents for financial services ops

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Gradient Labs is a cloud-based AI customer operations platform for financial services firms, offering specialist agents for disputes.

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ContextGPT logo
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AI chatbot platform trained on website content

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ContextGPT is an AI chatbot platform enabling businesses to create automated customer support assistants trained on website content and documentation. It imports data from sources like Google Drive, SharePoint, Notion, and Confluence to build a knowledge base. Integrations include Zendesk, Intercom, Salesforce, and HubSpot. Supporting over ninety-five languages, it also provides analytics for monitoring chatbot performance.

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Omnistra logo
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AI workforce for commerce: voice and messaging agents

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Omnistra puts AI agents on the front line of customer support. They resolve on voice, Messenger, Instagram, WhatsApp and web chat in 60+ languages, Bangla and English native, governed by a visual workflow engine and reading live order state so they close cases instead of escalating them.

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BlueTweak logo
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AI-powered support with unified workspace

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BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

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HighEngage logo
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AI agent for customer support automation

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HighEngage is an AI chat agent that trains on business data to answer customer questions and automate support workflows. The software can be trained using website content, documentation, and FAQs to provide contextual responses across web and messaging applications. It includes features such as live agent handoff with chat history, automatic support ticket creation, helpdesk synchronization, and performance tracking to monitor chat volume and resolution rates.

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Sevenfold logo
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Pre-trained AI employees for business operations

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Sevenfold offers pre-trained AI employees for calls, sales, support, admin, and marketing tasks. Its specialized AI agents include receptionists, lead generators, sales executives, support managers, social media managers, SEO writers, and executive assistants. It integrates with 300+ tools via a no-code automation layer and supports AI voice for calls, conversations, and real-time workflow management.

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IrisAgent logo
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AI for every customer conversation, grounded in your truth.

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IrisAgent is an AI support overlay for Zendesk, Salesforce, Intercom, or Freshworks. Grounded resolution across chat, email, voice, and text/SMS, with agent assist, AutoQA, and Support Analyst. Go live in about 24 hours. Customers: Dropbox, Zuora, Tekion. Pricing: irisagent.com/pricing

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MindX Service AI logo
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AI-based customer support solution

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Mindx Service AI is an intelligent, fully agentic customer support platform that provides human-like assistance, automating inquiries, boosting agent productivity, and managing customer loyalty.

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EnableX Dialogs Cloud logo
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Omnichannel conversational AI platform

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EnableX Dialogs Cloud is a next-generation omnichannel conversational AI platform that helps businesses transform customer engagement with intelligent, personalised, and dynamic interactions across websites, apps, and messaging channels. Teams can deliver human-like, generative responses that create deeper, meaningful customer connections using large language models.

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ChatOtter AI logo
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AI chatbot for lead capture and qualification

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ChatOtter is an AI-powered lead agent platform for small and medium enterprises, operating across WhatsApp, Zalo, Telegram, LINE, Messenger, and website widgets from one setup. It provides source-cited responses from business documentation and integrates with HubSpot, Slack, Calendly, Stripe, and Shopify to capture leads, book appointments, and process payments. Conversations escalate to human agents when needed.

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Hay logo
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AI customer support automation platform

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Hay is an open-source customer support automation platform that processes refunds, updates orders, and resets passwords through direct system integrations. The software connects to existing tools like helpdesks, CRMs, and payment systems to execute support tasks rather than simply providing information. It can be configured using plain language instructions and includes a testing mode for reviewing automated responses before deployment.

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Ayudo logo
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AI powered customer support automation platform

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Ayudo is a unified customer support and automation platform with built-in AI agents that handle complex conversations across multiple channels including chat, email, voice, and messaging. The platform features a single conversation inbox that integrates with over thirteen thousand applications, allowing support teams to manage all customer interactions in one place while AI-powered workflows automate routine queries and escalations.

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GuruSup logo
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AI agents for autonomous customer support

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GuruSup is an AI-powered customer support platform managing inquiries across WhatsApp, email, voice, and web chat. It connects to business systems like CRM, ERP, and helpdesk tools to autonomously update orders, process refunds, and manage bookings. Features include omnichannel support with unified conversation threads, workflow automation, and integration with over 125 third-party applications.

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