getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated AI Agents for Customer Support Software with Zendesk

Last updated: October 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

42 software options

Tidio logo

Aill-in-one customer support software with AI features

learn more
Tidio is a customer service suite with help desk, live chat, chatbot, and AI agent options. Lyro, it's conversional AI chatbot, is capable of resolving up to 64% of incoming issues. Sign up for a free 7-day trial.

Read more about Tidio

Users also considered
Shelf logo

Knowledge & data foundation for trusted enterprise AI.

learn more
Shelf turns enterprise knowledge and business context into a trusted AI Data Layer for better answers for people and AI.

Read more about Shelf

Users also considered
Cognigy.AI logo

Enterprise Conversational AI Platform

learn more
Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Read more about Cognigy.AI

Users also considered
MaxContact logo

AI-powered customer engagement platform

learn more
MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

Read more about MaxContact

Users also considered
Kommunicate logo

Customer support automation tool for enterprises

learn more
Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.

Read more about Kommunicate

Users also considered
CoSupport AI logo

Cloud AI platform for customer support automation

learn more
CoSupport AI is a cloud-based AI platform for mid-to-large businesses that automates support tickets, delivers agent reply.

Read more about CoSupport AI

Users also considered
ViaSay logo

Platform that makes customer interactions simple & efficient

learn more
ViaSay is a leading Conversational AI and Customer Experience Automation platform.

Read more about ViaSay

Users also considered
INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

learn more
Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

Read more about INSIDE

Users also considered
Cresta logo

AI-based sales enablement solution

learn more
Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

Read more about Cresta

Users also considered
Tactful AI logo

Simpler, Better and Modern Customer Service

learn more
Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

Read more about Tactful AI

Users also considered
Quidget logo

Handle up to 80% of Tier-1 support with AI

learn more
Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

Read more about Quidget

Users also considered
Zendesk AI logo

Zendesk AI is AI that puts humans first.

learn more
Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

Read more about Zendesk AI

Users also considered
net2phone Canada logo

Cloud-based VoIP communications platform for business users

learn more
net2phone Canada is a SaaS-based communications provider offering VoIP and analytics solutions to Canadian businesses, with scalable telephony packages providing call queues, unlimited international calling to 40+ countries, free Polycom phones, & features including data insights & app integrations.

Read more about net2phone Canada

Users also considered
Azeon logo

AI-powered support across multiple channels

learn more
Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

Read more about Azeon

Users also considered
Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

learn more
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

Users also considered
DeepConverse logo

Cloud-based AI customer support automation platform

learn more
Cloud-based customer support automation for B2C companies, featuring an AI Support Agent, interactive decision trees, and omnichannel.

Read more about DeepConverse

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
Maqsam logo

Cloud and mobile-based contact center solution

learn more
Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

Read more about Maqsam

Users also considered
yellow.ai logo

Empowering Businesses with Customer Service Automation

learn more
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

Read more about yellow.ai

Users also considered
Kindly logo

Cloud-based AI customer support platform for teams

learn more
Cloud-based AI customer support platform for high-volume teams, with no-code chatbot building, generative AI, and omnichannel inbox.

Read more about Kindly

Users also considered
Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

learn more
The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

Read more about Certainly

Users also considered
Vozy logo

Voice AI platform for enterprises

learn more
Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered
Zingtree logo

Build interactive decision trees that guide your teams.

learn more
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

Read more about Zingtree

Users also considered
8x8 Contact Center logo

One solution for every customer interaction.

learn more
8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

Read more about 8x8 Contact Center

Users also considered
Sendbird logo

Sendbird is the AI customer experience company.

learn more
Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI concierge, and the Sendbird Communication Suite, the world’s #1 communication API platform.

Read more about Sendbird

Users also considered