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IT Service Software

Last updated: April 2026

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66 software options

InvGate Service Management logo

InvGate Service Management

Web-based IT service desk software

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When an end user has an issue you need to be able to deal with it as quickly as possible. InvGate Service Desk makes it easy to log, manage, and report on the IT issues that are affecting your company and its people. Not only for a quick resolution, but also for offering a good end user experience.

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NinjaOne logo

NinjaOne

Unified endpoint management & IT automation platform

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NinjaOne is the leading unified IT operations platform, providing a seamless, single-pane solution to manage endpoints, support end-users, and deliver IT services. Ninja reduces complexity, drives technician efficiency and gives IT teams full control over managed IT assets.

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ConnectWise RMM logo

ConnectWise RMM

An RMM built to take your business to new heights

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ConnectWise RMM is a new solution built upon the infinitely scalable ConnectWise Platform that combines the best of the both worlds: out-of-the-box automation coupled with the robust automation needed to delivery customized services to your customers.

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Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk is the leading cloud based ITSM solution built with the CMDB concept at its core. Seamlessly combine critical assets such as information systems, on-premise information, self-service, and workflows in a single interface.

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Atera logo

Atera

Cloud and mobile-based IT management platform with AI

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Atera’s all-in-one IT service platform provides IT professionals with various integrated solutions that help them gain visibility and take end-to-end control over their service management. This includes Remote Monitoring & Management, Ticketing, Helpdesk, IT Automation, and Reporting – all in one da

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SysAid logo

SysAid

AI-enabled ITSM platform for businesses of all sizes

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SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

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Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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BOSSDesk logo

BOSSDesk

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

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AntMyERP logo

ERP solution for managing administrative processes

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Ant My ERP is a cloud-based solution that helps businesses manage administrative operations related to inventory, enterprise resource planning (ERP), finance, and more. Features include attendance tracking, asset management, contract drafting, collaboration, timesheets, payroll processing & more.

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Team 360 logo

An essential component of IT strategy.

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Team 360 is a software that allows businesses to manage their technology investments and performance.

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Lunixo logo

Digital Signage & DOOH, Unified in One Platform

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Lunixo is a complete digital signage platform with advanced DOOH features. Manage content, control screens remotely, and monetize your network through seamless SSP integration and automated programmatic campaigns.

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TimO logo

The modular Project-ERP Business Suite

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Digitize your processes from time tracking and resource planning to invoicing – flexible, secure, and 100% made in Germany.

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AlertFind logo

Multi-channel emergency notification and IT alerting system

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AlertFind is a multi-channel, 2-way emergency notification and IT alerting system that helps organizations notify employees immediately and manage incidents ranging from natural disasters to system outages. It includes automatic contact updating, geofencing, multi-language support, and more.

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Infradesk logo

Streamline workflow with efficient service desk.

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Infradesk is a service desk software that offers complete solutions for ticket management, IT asset management, projects, cost center, chat, mobile app, and more to streamline internal workflows and customer support. It integrates with existing ERP systems and adapts to companies' processes to save time and improve performance. Key features include ticketing, inventory management, internal chat, dashboards, and custom workflows.

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TANSS logo

IT service management tool

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TANSS is an ITSM tool designed for managed service providers and IT departments that automates IT process management and enhances service desk productivity. The modular system includes ticketing, device management, escalation management, and SLA management components that can be tailored to companies of any size. TANSS integrates with Microsoft Outlook and offers additional automation capabilities through Odoo integration.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

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Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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Domotz logo

Network Monitoring and Management Made Simple

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Domotz enables IT service teams to deliver proactive support through continuous network monitoring, automated device discovery, real time alerts, and secure remote access.

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Milvus logo

IT management system and help desk solution

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Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

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NetSupport Manager logo

Remote access and support management solution

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Secure remote connection to critical systems, servers and users - from anywhere to anywhere!

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Sabio Virtual logo

Cloud-based help desk software for support teams

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Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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Hornbill logo

Workflow automation software for service, IT & HR teams

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Hornbill is a workflow automation software that helps IT, human resources, customer services, and security teams collaborate on projects, manage tasks, store data, and more. It allows team members to create, organize, and manage shared inboxes to facilitate internal and external communication.

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HaloITSM logo

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Definition of Business and Support services and associated SLAs. Track customer feedback against issues with net promoter scoring.

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