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Tiflux Logo

System for the management of ticket flows and attendance

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Tiflux - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Tiflux overview

What is Tiflux?

Tiflux is a system for the management of ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard for viewing tasks, and even offers the option to join invisible channels to generate tickets internally. Tiflux features include the management of internal requests, a password vault for the secure sharing of sensitive data, and an activities agenda that's responsible for helping organize daily appointments. The system also contributes to the control of hours worked and real-time monitoring of customer satisfaction based on multiple indicators. Available in Portuguese.

Starting price


Alternatives

with better value for money

Tiflux’s user interface

Ease of use rating:

Tiflux reviews

Overall rating

4.9

/5

15

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

14

1

0

0

0

Who uses Tiflux?

Based on 15 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services

Use cases

- Not enough reviews
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Tiflux's key features

Most critical features, based on insights from Tiflux users:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
Analytics
API
Approval process control
Asset lifecycle management
Asset tracking

All Tiflux features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
Analytics
API
Approval process control
Asset lifecycle management
Asset tracking
Audit management
Audit trail
Automated routing
Availability management
Billing & invoicing
Capacity management
Change management
Chat/Messaging
Client portal
Compliance management
Configurable workflow
Configuration management
Contract/License management
Customer database
Customer history
Customer support
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Dashboard creation
Data import/export
Data visualization
Diagnostic tools
Email management
Email templates
Event logs
Feedback management
File sharing
File transfer
For msps
Help desk management
Incident management
Interaction tracking
Inventory management
Issue auditing
Issue management
IT asset management
IT asset tracking
IT reporting
Knowledge base management
Knowledge management
License management
Live chat
Macros/Templated responses
Maintenance scheduling
Mobile access
Mobile app
Monitoring
Multi-Channel communication
Multi-Language
Multiple user accounts
Network monitoring
Performance metrics
Prioritization
Problem management
Project management
Queue management
Real-time alerts
Real-Time chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Release management
Remediation management
Remote access/control
Remote monitoring & management
Remote update/installation
Reporting/Analytics
Reporting & statistics
Requisition management
Role-Based permissions
Scheduled/Automated reports
Scheduling
Screen sharing
Search/Filter
Self service portal
Server monitoring
Service catalog
Service level agreement (sla) management
Session transfer
SSL security
Summary Reports
Support ticket management
Support ticket tracking
Surveys & feedback
Task management
Task scheduling
Third-Party integrations
Ticket management
Two-Factor authentication
Uptime reporting
User management
Workflow management

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Tiflux integrations (8)

Tiflux support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
In Person
Documentation
Live Online
Videos

Tiflux FAQs

Related categories