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Milvus
5
257
4
36
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management system and help desk solution
Table of Contents
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Milvus - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Milvus overview
What is Milvus?
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.
Milvus's IT asset management solution allows users to generate a list of client devices, view real-time terminal statuses, and access full device information. Devices can be added and removed as necessary from a remote location through the remote access feature. Alerts are generated automatically for device variables being monitored including RAM, disk storage, temperature, and more. Users can also manage asset life cycles, software licenses, asset locations, link monitoring, and remote file transfer.
The help desk functionality of Milvus includes multi-channel support for chat, phone, web, email, and in-app support requests. Users can manage tickets, link duplicate tickets together, and support multiple customers at the same time. SLAs are managed automatically with ticket prioritization and contract management tools to configure service contracts. Milvus also integrates with Bom Controle, allowing users to automate the sending of monthly customer invoices.
Milvus reviews
Overall rating
4.8
/5
298
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.94/10
5
4
3
2
1
257
36
4
1
0
Who uses Milvus?
Based on 298 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Milvus's key features
Most critical features, based on insights from Milvus users:
All Milvus features
Features rating:
Milvus alternatives
Milvus
Starting from
25
/user
Per month
Zendesk Suite
Starting from
39
/user
Per month
Freshdesk
Starting from
19
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Milvus pricing
Value for money rating:
Starting from
25
/user
Per month
User opinions about Milvus price and value
Value for money rating:
Milvus integrations (1)
Integrations rated by users
We looked at 298 user reviews to identify which products are mentioned as Milvus integrations and how users feel about them.
Integration rating: 4.7 (19)
“Control room management of panic alarms”
Marizel J.
General Manager
Integration rating: 5.0 (5)
Integration rating: 4.5 (4)
“I use It as a filter, when in doubt, I double check information.”
José J.
English teacher
Integration rating: 3.5 (4)
“Sistema deixa muito a desejar para proposta comerciais e personalizações.”
Rennan S.
Gestor de TI
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Because it allows us to use the "one click joining link" and ensure our data is cohesive”
Zara P.
Marketing Manager
Milvus support options
Typical customers
Platforms supported
Support options
Training options
