getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

NetSupport Manager Logo

Remote access and support management solution

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

NetSupport Manager - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

NetSupport Manager overview

What is NetSupport Manager?

NetSupport Manager has been recognised as the perfect remote control solution to help companies deliver seamless IT support and remote device management – from anywhere to anywhere!

Access, control, manage, monitor, and support any device.

As a fully secure ‘on premise’ solution, IT teams can carry out seamless remote support via its unique Gateway – and with its extra security features, it’s the choice of military and financial institutions across the globe.

Starting price

10per user

NetSupport Manager’s user interface

Ease of use rating:

NetSupport Manager pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(6)
5(26)

What do users say about NetSupport Manager?

It provides an easy to use platform to remote onto our computers to manage them or assist users with support.


Who uses NetSupport Manager?

Based on 32 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Banking
Information Technology and Services
Financial Services
Education Management
Others

Use cases

Remote Support
IT Management
Screen Sharing
IT Service

NetSupport Manager's key features

Most critical features, based on insights from NetSupport Manager users:

Remote access/control
Access controls/permissions
Issue auditing
Server monitoring

All NetSupport Manager features

Features rating:

Access controls/permissions
Activity tracking
Annotations
Availability indicator
Call recording
Chat/Messaging
Collaboration tools
Communication management
Desktop/Browser sharing
Diagnostic tools
Drag & drop
File management
File sharing
File transfer
Inventory management
Issue auditing
IT asset tracking
License management
Live chat
Mobile access
Mobile screen sharing
Multi-Channel communication
Multi-Participant screen sharing
Multiple user accounts
Presentation streaming
Presenter control management
Real-Time chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real time screen sharing
Real-Time updates
Remote access/control
Remote monitoring & management
Remote support
Remote update/installation
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Screen capture
Screen mirroring
Screen recording
Screen sharing
Server monitoring
Session recording
Session transfer
SSL security
Two-Factor authentication
Two-Way audio & video
User management
Video chat
Video support
Whiteboard

NetSupport Manager alternatives

NetSupport Manager logo

Starting from

10

/user

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
TeamViewer ONE logo

Starting from

24.9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Assist logo

Starting from

480

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AnyDesk logo

Starting from

22.9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

NetSupport Manager pricing

Value for money rating:

Starting from

10

/user

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about NetSupport Manager price and value

Value for money rating:

To see what individual users think of NetSupport Manager's price and value, check out the review snippets below.

“It provides an easy to use platform to remote onto our computers to manage them or assist users with support.”
DM

Dominick M.

Senior Technical Analyst

“Multiplatform supported, easy to use and file transfer.”
AM

Angel M.

Systems Engineer

NetSupport Manager integrations (1)

Integrations rated by users

We looked at 32 user reviews to identify which products are mentioned as NetSupport Manager integrations and how users feel about them.

Integration rating: 5.0 (1)

NetSupport Manager support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Webinars
Videos

NetSupport Manager FAQs

Related categories