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IT Service Software - Page 2

Last updated: April 2026

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139 software options

Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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Callroute logo

A cloud voice & management platform for Teams Phone & Webex.

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A cloud voice & management platform for Teams Phone & Webex. Manage, assign, integrate & automate all in one platform.

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Domotz logo

Network Monitoring and Management Made Simple

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Domotz enables IT service teams to deliver proactive support through continuous network monitoring, automated device discovery, real time alerts, and secure remote access.

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SmartDeploy logo

Desktop management solution for IT teams

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Windows imaging & OS deployment tool for IT admins managing 50–10,000 endpoints. Quick setup and easy to use. Supports agentless and agent-based deployments, automated driver injection across mixed hardware, USMT integration, and cloud deployment via OneDrive, Box, Dropbox, Google Drive, and S3.

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Milvus logo

IT management system and help desk solution

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Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

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NetSupport Manager logo

Remote access and support management solution

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Secure remote connection to critical systems, servers and users - from anywhere to anywhere!

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HelpSpace logo

Customer Support Software for SMBs

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HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

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Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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Sabio Virtual logo

Cloud-based help desk software for support teams

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Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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Mission Control logo

Leading PSA and Project Management SaaS

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Mission Control is a project management tool that helps teams orchestrate their work, from daily tasks to strategic initiatives.

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RG System Suite logo

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

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Naverisk logo

Remote monitoring & management for managed service providers

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Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

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YOUZER logo

IT and SaaS account management & monitoring

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Youzer is an online software that helps companies to manage the IT accounts and assets of their employees

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Service Geeni logo

Best-in-class Service Management Software

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Service Geeni is a cloud-based software designed to help field service managers handle job tasks and connect with the remote workforce. Administrators can allocate engineers based on skill sets, job requirements, and geographical location. And much more!

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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CloudRadial logo

CloudRadial’s Unified Client Portal and CSA Platform enables

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CloudRadial’s Unified Client Portal and CSA Platform enables MSPs to deliver an Amazon-like client experience. With on-demand reporting, real-time insights, and automation, MSPs can support clients efficiently and at scale.

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vScope logo

Effortless IT Reporting. Everything in one place.

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vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT.

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Automox logo

Cloud-based platform for patch management

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Automox is the endpoint management platform built for the era of autonomous operations

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Hornbill logo

Workflow automation software for service, IT & HR teams

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Hornbill is a workflow automation software that helps IT, human resources, customer services, and security teams collaborate on projects, manage tasks, store data, and more. It allows team members to create, organize, and manage shared inboxes to facilitate internal and external communication.

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HaloITSM logo

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Definition of Business and Support services and associated SLAs. Track customer feedback against issues with net promoter scoring.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI IT service desk. IT requests from emails, portals, and live chat are centralized in one place. Teams can triage tickets with AI tags, automate workflows, and collaborate with notes and @mentions. Self-service chatbots and a knowledge base deflect routine queries.

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Pulseway logo

Remote monitoring and management platform for IT

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Built directly for MSPs and internal IT teams, Pulseway IT Service Platform delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup.

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BlueFolder logo

Work order and field service management software

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Along with features such as robust ticket management, scheduling/dispatch, and billing, BlueFolder stands apart with a powerful customer portal, asset/equipment management, and service dispatch & scheduling built for the modern IT Service company.

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