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MindTouch Pricing, Features, Reviews and Alternatives
MindTouch product overview
What is MindTouch?
MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions for mid-size to large organizations. Our mission? To give the world's leading brands a disruptive solution that dynamically serves up relevant content wherever the customer journey starts or ends for a more consistent, personalized and effortless experience.
Key benefits of using MindTouch
- Personalization & Permissions make surfacing the right content to the right people fast and easy for increased efficiencies, maximum security, and a better customer experience.
- Extensibility & Integrations offer a single point of truth so employees, agents and customers receive a consistent user experience regardless the touchpoint or device, and organizations enjoy faster ROI and maximum investment protection.
- Analytics & Actionable Insights give organizations real-time data that identifies areas for improvement so organizations can continually enhance the customer and agent experience, while increasing ROI.
- Scalability & Availability ensure organizations can handle usage spikes without performance degradation, while delivering 24/7 service even when their agents can’t for improved customer satisfaction and increased operational efficiencies.
Typical customers
Platforms supported
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MindTouch pricing information
Value for money
1.0
/5
1
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Value for money contenders
MindTouch features
Functionality
2.0
/5
1
Total features
17
5 categories
Functionality contenders
MindTouch users reviews
Overall rating
No reviews
- Value for money
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5
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Overall rating contenders
Irfan K.
Computer Software, 51-200 employees
Used daily for 1-2 years
Review source
Share this review:
It worked, but there are way better products out there for cheaper. The onboarding process was good.
Antiquated product. The company is terrible to work with. Loose contract language will bite you if you don't tell them you are not renewing in time.
MindTouch FAQs and common questions
Q. What type of pricing plans does MindTouch offer?
MindTouch has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of MindTouch?
MindTouch has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does MindTouch support?
MindTouch supports the following languages:
Swedish, English, French, Italian, Finnish, Japanese, Spanish, Dutch, German, Korean, Danish, Chinese (Simplified), Portuguese
Q. Does MindTouch offer an API?
Yes, MindTouch has an API available for use.
Q. What other apps does MindTouch integrate with?
MindTouch integrates with the following applications:
Salesforce Service Cloud, Salesforce Experience Cloud, SAP Customer Experience, Five9, ServiceNow
Q. What level of support does MindTouch offer?
MindTouch offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base
Common MindTouch comparisons
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