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Smice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
online app to share, measure, and upgrade standards
Table of Contents
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Smice - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Smice overview
What is Smice?
Smice is developed by a Mystery Shopping agency with 18 years of expertise. The mobile app was first developed to equip mystery shoppers and increase the quality and reliability of mystery shopping. The mobile app's performance and ergonomics were then made available to employees, allowing them to self-evaluate on the basis of the standards measured by the mystery visits.
The Smice mobile app also allows coaches and area managers to document their field visits and conduct coaching sessions. Smice's clients also use it to prepare or maintain their certifications related to quality, CSR, hygiene, etc. The integrations allow them to consult all the results on the same dashboard: compliance and customer experience measurements, feedback from the field, customer satisfaction, etc.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Ease of Use
Customer Support
Reports
Bugs and Issues
Smice’s user interface
Smice pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Smice?
Sometime need to look for documentation which is incomplete
Select to learn more
Who uses Smice?
Based on 51 verified user reviews.
Company size
Midsize Businesses
Enterprises
Small Businesses
Top industries
Use cases
Smice's key features
Most critical features, based on insights from Smice users:
All Smice features
Features rating:
Smice alternatives
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Starting from
39
Per month
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QT9 QMS
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No pricing info
Smice pricing
Pricing plans
Pricing details:
User opinions about Smice price and value
Value for money rating:
To see what individual users think of Smice's price and value, check out the review snippets below.
Aidee l.
Bar Manager
ravikesh M.
F&B Manager
Smice support options
Typical customers
Platforms supported
Support options
Training options
Smice FAQs
Smice has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Smice support?
Smice supports the following languages:
Chinese (Simplified), English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Smice support mobile devices?
Smice supports the following devices:
Android, iPad, iPhone
Q. Does Smice offer an API?
No, Smice does not have an API available.
Q. What level of support does Smice offer?
Smice offers the following support options:
Chat, Email/Help Desk, FAQs/Forum