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Smice Logo

online app to share, measure, and upgrade standards

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Smice - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Smice overview

What is Smice?

Smice is developed by a Mystery Shopping agency with 18 years of expertise. The mobile app was first developed to equip mystery shoppers and increase the quality and reliability of mystery shopping. The mobile app's performance and ergonomics were then made available to employees, allowing them to self-evaluate on the basis of the standards measured by the mystery visits.

The Smice mobile app also allows coaches and area managers to document their field visits and conduct coaching sessions. Smice's clients also use it to prepare or maintain their certifications related to quality, CSR, hygiene, etc. The integrations allow them to consult all the results on the same dashboard: compliance and customer experience measurements, feedback from the field, customer satisfaction, etc.

Starting price

39 /
per month

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Pros & Cons

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Ease of Use

Customer Support

Reports

Bugs and Issues

Do you work for Smice? Manage this product listing

Smice’s user interface

Ease of use rating:

Smice reviews

Overall rating

4.5

/5

51

Positive reviews

71

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.71/10
Rating distribution

5

4

3

2

1

28

19

3

1

0

Pros
“They could integrate the Spanish language, it usually takes a while to open the application, and maybe work as a kind of calendar to check what is needed to achieve 100%.”
Al

Aidee l.

Bar Manager

“We initiated a practice of requesting our partners to utilize Smice regularly for auditing their facilities and reporting the results.”
BJ

Brijesh J.

IT Coordinator

“That I need to provide comments on everything. And if a section does not apply to me, It will not register 100% complete.”
GL

Gareth L.

Leisure Manager

Cons
“Sometime need to look for documentation which is incomplete”
UC

Utcheegadoo C.

Falily manager

“take too long to load, sometimes the app crashes”
AW

Adam W.

Bar Manager

Who uses Smice?

Based on 51 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Hospitality
Telecommunications
Retail
Leisure, Travel & Tourism
Others

Use cases

Quality Management
Audit
EHS Management
Risk Management
Dashboard

Smice's key features

Most critical features, based on insights from Smice users:

Change management
Task management
Incident management

All Smice features

Features rating:

Activity dashboard
Alerts/Notifications
Assessment management
Assessments
Audit management
Audit planning
Audit trail
Certifications
Change management
Compliance management
Compliance tracking
Corrective actions
Corrective and preventive actions (capa)
Customizable forms
Customizable reports
Customizable templates
Dashboard creation
Data connectors
Data visualization
Document coding & control
Document management
Ergonomics
Forms management
Implementation
Incident management
Inspection management
Integration
Issue management
KPI monitoring
Performance
Private dashboards
Public dashboards
Quality control
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Risk analysis
Risk management
Security auditing
Single page view
Task management
Training management
Widgets

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Smice pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Subscription by number of point of sale

39

Per month

Subscription by number of users

79

Per month

User opinions about Smice price and value

Value for money rating:

To see what individual users think of Smice's price and value, check out the review snippets below.

“They could integrate the Spanish language, it usually takes a while to open the application, and maybe work as a kind of calendar to check what is needed to achieve 100%.”
Al

Aidee l.

Bar Manager

“We initiated a practice of requesting our partners to utilize Smice regularly for auditing their facilities and reporting the results.”
BJ

Brijesh J.

IT Coordinator

Smice integrations (0)

Integrations rated by users

We looked at 51 user reviews to identify which products are mentioned as Smice integrations and how users feel about them.

Asana logo
Asana

Integration rating: 5.0 (1)

“It's ok. It depends on how your project management system is set up.”

“Because these are our two pillar project management tools. The integration failed as the Harvest integration was so limited in its capability.”

YL

Yin L.

Founder

1/2

Smice support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum

Training options

Live Online

Smice FAQs

Q. Who are the typical users of Smice?

Smice has the following typical customers:
Large Enterprises, Small Business, Mid-size Business

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Q. Does Smice support mobile devices?

Smice supports the following devices:
Android, iPhone, iPad


Q. What level of support does Smice offer?

Smice offers the following support options:
Chat, Email/Help Desk, FAQs/Forum

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