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Crazy Egg vs Lucky Orange Comparison (2026)

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Crazy Egg logo

Crazy Egg

Lucky Orange logo

Lucky Orange

Overview

Heatmaps. Scrollmaps. Clickmaps. Referral Maps. Quick, visual understanding of how your audience is experiencing your website and application.

Lucky Orange combines heatmaps, session recordings, funnels and visitor feedback with Discovery AI and Visualize to analyze behavior and explore trends. Integrations include Shopify, HubSpot and GA4. Privacy controls include keystroke masking and text scrambling.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

24

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

87

5

4

3

2

1

47

33

5

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

4.7

268

5

4

3

2

1

204

51

10

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

“We wouldn't want you to lose this valuable information."”
Verified reviewer profile picture

Luke K.

Founder

“Crazy Egg allows me to split test our pages to see which ones are performing better.”
RC

Ripon C.

IT Executive

“It is very useful for finding the In page analytics .Snapshots can be taken easily also.”
AT

Atour T.

Analyst

Pros

“The platform has helped us better understand visitor behavior, identify areas for improvement on our website, and make more informed decisions about the user experience.”
ST

Sherree T.

Ecommerce and marketing manager

“The heatmaps and session recordings make it easy to see where visitors click, scroll, and drop off, which helps me improve my site layout and conversions.”
WH

Wade H.

Founder and Store Owner

“The CSV export for session data could also be more analysis-ready; we had to do a fair amount of cleanup before it was useful.”
DG

Durva G.

Product Designer

Cons

“They put you on a trial and have designed the UI deliberately to hide that you'll immediately be paying for the annual plan as much as possible (/mo is in bold, *billed annually is written small down below), they don't notify you when your trial is about to end and if you try to cancel your trial as soon as you sign up they'll end your trial as well.”
AK

Ata K.

SEO

“It doesn't work for its primary purpose. When variations are made, the end-user sees the page load as Variation #1, then a second or two later it swaps over to Variation #2.”
MB

Mike B.

AB Tester

“Its extremely confusing and disruptive to the user experience and negates the results of any testing you might perform.”
MB

Mike B.

AB Tester

Cons

“The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating.”
SF

Sam F.

Marketing manager

“It doesn't capture all sessions and I can't view the recording/live view on mobile.”
YG

Yarin G.

Managing Partner

“Not LO's fault but unfortunately it doesn't track data before it was downloaded so we had to wait a while to build data before we could look into our issues”
KD

Kirsty D.

Performance Marketing Assistant

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features64
  • A/B Testing
  • AI Copilot
  • AI Text Generation
  • API
  • API / Integrations
  • Access Controls/Permissions
  • Account level Analytics
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts
  • Alerts/Notifications
  • Annotations
  • Assessment Management
  • Audience Targeting
  • Automated insights
  • Autonomous Task Execution
  • Behavior Tracking
  • Behavioral Analytics
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Click Tracking
  • Cohort Analysis
  • Competitive Analysis
  • Content Management
  • Conversion Opportunities
  • Conversion Rate Optimization
  • Conversion Tracking
  • Conversions
  • Cross-system Integration
  • Custom Event Tracking
  • Custom Reports and Dashboards
  • Customer Activity Tracking
  • Customer Demographics
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis
  • Data Analysis Tools
  • Data Quantification
  • Data Segmentation
  • Data Storage
  • Data Visualization
  • Decision Making
  • Drag & Drop
  • Dynamic Content
  • E-Commerce
  • Element Analytics
  • Embeddable
  • Embeddable Widget
  • Engagement
  • Engagement Tracking
  • Entry and Exit Pages
  • Error and Bug Tracking
  • For Sales Teams/Organizations
  • For Science
  • Form Analytics
  • Frustration Tracking
  • Funnel Analysis
  • Funnels
  • Generative AI
  • Geographic Maps
  • Goal Setting/Tracking
  • Heatmaps
  • Hierarchical Mapping
  • Hover Maps
  • Image Overlay
  • Integrations
  • Interactive Reports
  • Keyword Tracking
  • Load Time Monitoring
  • Machine Learning
  • Mobile Access
  • Mobile Device Analysis
  • Mobile Reporting
  • Monitoring
  • Mouse Movement
  • Multi-Product Analytics
  • Multi-step Planning
  • Multiple Site Management
  • Multivariate Testing
  • Natural Language Interaction
  • Notes
  • Pageview Tracking
  • Performance Metrics
  • Performance and Reliability
  • Proactive Assistance
  • Problem Area Alerts
  • Project Management
  • Promotional Messages
  • Quantitative Metrics
  • Radial Mapping
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reports
  • Retention
  • Return
  • Screen Activity Recording
  • Scroll Maps
  • Search Box
  • Search/Filter
  • Segmentation
  • Session Recording
  • Session Replays
  • Sessions - Digital Analytics
  • Side-By-Side Analysis
  • Site Search Tracking
  • Split Testing
  • Split URL Testing
  • Standard Event Tracking
  • Statistical Analysis
  • Surveys & Feedback
  • Tagging
  • Templates
  • Territorial Mapping
  • Third-Party Integrations
  • Time on Site Tracking
  • Trending
  • Unification Across Devices
  • Usability Testing
  • Usage Tracking/Analytics
  • User Data
  • User Identification
  • User Interaction Tracking
  • User Scoring
  • User level Analytics
  • User, Role, and Access Management
  • User-Level Analytics
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visual Editor
  • Web Analytics
  • Web Traffic Reporting
  • Webpage Element Analysis
  • Website Analytics
  • Workflow Management
  • Total features116
  • A/B Testing
  • AI Copilot
  • AI Text Generation
  • API
  • API / Integrations
  • Access Controls/Permissions
  • Account level Analytics
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts
  • Alerts/Notifications
  • Annotations
  • Assessment Management
  • Audience Targeting
  • Automated insights
  • Autonomous Task Execution
  • Behavior Tracking
  • Behavioral Analytics
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Click Tracking
  • Cohort Analysis
  • Competitive Analysis
  • Content Management
  • Conversion Opportunities
  • Conversion Rate Optimization
  • Conversion Tracking
  • Conversions
  • Cross-system Integration
  • Custom Event Tracking
  • Custom Reports and Dashboards
  • Customer Activity Tracking
  • Customer Demographics
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis
  • Data Analysis Tools
  • Data Quantification
  • Data Segmentation
  • Data Storage
  • Data Visualization
  • Decision Making
  • Drag & Drop
  • Dynamic Content
  • E-Commerce
  • Element Analytics
  • Embeddable
  • Embeddable Widget
  • Engagement
  • Engagement Tracking
  • Entry and Exit Pages
  • Error and Bug Tracking
  • For Sales Teams/Organizations
  • For Science
  • Form Analytics
  • Frustration Tracking
  • Funnel Analysis
  • Funnels
  • Generative AI
  • Geographic Maps
  • Goal Setting/Tracking
  • Heatmaps
  • Hierarchical Mapping
  • Hover Maps
  • Image Overlay
  • Integrations
  • Interactive Reports
  • Keyword Tracking
  • Load Time Monitoring
  • Machine Learning
  • Mobile Access
  • Mobile Device Analysis
  • Mobile Reporting
  • Monitoring
  • Mouse Movement
  • Multi-Product Analytics
  • Multi-step Planning
  • Multiple Site Management
  • Multivariate Testing
  • Natural Language Interaction
  • Notes
  • Pageview Tracking
  • Performance Metrics
  • Performance and Reliability
  • Proactive Assistance
  • Problem Area Alerts
  • Project Management
  • Promotional Messages
  • Quantitative Metrics
  • Radial Mapping
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reports
  • Retention
  • Return
  • Screen Activity Recording
  • Scroll Maps
  • Search Box
  • Search/Filter
  • Segmentation
  • Session Recording
  • Session Replays
  • Sessions - Digital Analytics
  • Side-By-Side Analysis
  • Site Search Tracking
  • Split Testing
  • Split URL Testing
  • Standard Event Tracking
  • Statistical Analysis
  • Surveys & Feedback
  • Tagging
  • Templates
  • Territorial Mapping
  • Third-Party Integrations
  • Time on Site Tracking
  • Trending
  • Unification Across Devices
  • Usability Testing
  • Usage Tracking/Analytics
  • User Data
  • User Identification
  • User Interaction Tracking
  • User Scoring
  • User level Analytics
  • User, Role, and Access Management
  • User-Level Analytics
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visual Editor
  • Web Analytics
  • Web Traffic Reporting
  • Webpage Element Analysis
  • Website Analytics
  • Workflow Management

Integrations

  • Total integrations3
  • AWeber
  • BigCommerce
  • Google Analytics 360
  • Google Optimize
  • HubSpot CRM
  • Shopify
  • Shopify Plus
  • WordPress
  • Total integrations7
  • AWeber
  • BigCommerce
  • Google Analytics 360
  • Google Optimize
  • HubSpot CRM
  • Shopify
  • Shopify Plus
  • WordPress