Crazy Egg vs Hotjar Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Chris Casseday

A great conversion optimization tool!

2018-03-16

Pros

If you haven't used a tool like Crazy Egg in the past, you're about to be blown away. The data that you can get from this tool is crazy helpful and a little scary! You can use the heatmap data to adjust content, landing pages, conversion funnels, and so much more.

Cons

It is more expensive than competing software tools (like Hotjar). I recommend that you compare the features and price before selecting one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Crazy Egg


Hi Chris, Thanks for your feedback. I appreciated all the details and thank you for your feedback on pricing. We pride ourselves on being the first and the most accessible and approachable -- but also, the most cost effective. I'd love to understand why you believe Crazy Egg is more expensive than our competitors (there are some differences on how folks in our peer group sample and communicate what they're actually capturing and tracking for you). If you're interested in discussing, we'd love to learn more (no pressure outside of learning your POV). I've shared my contact information with you if you're up for it. Thanks again!

Crazy Egg Reviews
Crazy Egg
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Crystal Ignatowski

Verified Reviewer

Great Tool, But Expensive

2017-11-13

Pros

We used to use Crazy Egg, but now we use Hotjar. In itself, Crazy Egg is great: easy to set up and it is exciting to see what users are doing on your website.

Cons

We moved from Crazy Egg because of the price. Hotjar, a similar tool, has a free forever plan, which we loved.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Crazy Egg Reviews
Crazy Egg
Make the Most of Every Website Visitor.
Read more