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HappyFox BI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business intelligence for enterprise customer support
Table of Contents



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HappyFox BI - 2026 Pricing, Features, Reviews & Alternatives


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HappyFox BI overview
What is HappyFox BI?
HappyFox BI is a business intelligence solution for enterprise customer support, enabling users to gather business-specific data for data-lead decision making. Features include customizable reports, actionable insights, industry-specific dashboards, auto-sync with helpdesk data, and more.
With HappyFox BI, users can create custom drill-downs, providing insights from current helpdesk data to measure, analyze, and improve results. Additionally, the platform provides data that is usually unattainable by helpdesks, such as the number of service level agreement (SLA) breaches, lowest customer satisfaction (CSAT) scores, best-performing agents, and average response times.
HappyFox BI enables the creation of custom visualizations and dashboards, so users can develop the platform to suit the specific needs of the business and types of data required. With sharing and permissions features, team members can be granted access to data and insights, enabling teams to collaborate on future strategies.
Key benefits of using HappyFox BI
- Build industry specific dashboards with HappyFox BI.
- HappyFox BI enables team collaboration through data sharing and permissions management.
- Integrate current helpdesk software with HappyFox BI for automatic data syncing.
- Create custom drill-downs to enable HappyFox BI to provide in-depth helpdesk data.
Starting price
Alternatives
with better value for money
HappyFox BI’s user interface
HappyFox BI reviews
Overall rating
4.5
/5
4
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.67/10
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HappyFox BI's key features
Most critical features, based on insights from HappyFox BI users:
All HappyFox BI features
Features rating:
HappyFox BI alternatives
HappyFox BI integrations (3)
Integrations rated by users
We looked at 4 user reviews to identify which products are mentioned as HappyFox BI integrations and how users feel about them.
Integration rating: 4.7 (3)
Other top integrations
HappyFox BI support options
Typical customers
Platforms supported
Support options
Training options
HappyFox BI FAQs
HappyFox BI has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does HappyFox BI support?
HappyFox BI supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does HappyFox BI offer an API?
Yes, HappyFox BI has an API available for use.
Q. What other apps does HappyFox BI integrate with?
HappyFox BI integrates with the following applications:
HappyFox Help Desk
Q. What level of support does HappyFox BI offer?
HappyFox BI offers the following support options:
Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat







