Explore a recommended list of Hotjar alternatives for your business in 2018. Compare alternatives to Hotjar side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.Read more about SimpleFeedback
With SimpleFeedback you can receive suggestions, bug reports, testimonials, sales inquiries, or anything you need from your customers. The feedback center provides you with all the tools to analyze and respond to your customers.
SimpleFeedback provides a 15 day, no risk trial period on all plans.
Mouseflow is an online tool that tracks click, mouse movement, and scroll behavior on a website. Unlike other tools, it lets you make smart decisions based on real-world activity.
Mouseflow helps improve usability, increase conversions rate, and boost sales.Read more about Mouseflow It provides visual analytics and heatmap reports
It's easy to set up and simple to use — join over 20,000 customers and start recording in 45 seconds.
Webreep is a website customer feedback tool that monitors the quality of a website, detects dissatisfaction, and tells the website owner what is causing the dissatisfaction (so they can fix it). The tool also tells the website owner how to increase loyalty and word-of-mouth.Read more about Webreep
The problem Webreep solves for Digital Agencies, and consultants, is convincing clients that their website needs improvement. Webreep provides valid, objective 3rd party data from the client’s customers that can be used to accurately identify how to improve a website (commercial or otherwise). DGM digital, a well known digital agency in Sydney, have been trialling Webreep since February for exactly this purpose. So far, the results have been extremely positive.
Looker, a data platform, makes it simple for anyone to find, navigate and understand their data. Looker platform has an analytics interface for exploring data, a reusable development paradigm for curating data experiences, and an extensible API set so the data can exist in other systems.Read more about Looker Looker enables anyone to search and explore data, build dashboards and reports, and share everything easily and quickly.
Nextiva is transforming the way small businesses communicate. Nextiva is a communications platform providing small businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.Read more about Nextiva
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.Read more about Qualtrics
The fastest way to collect feedback from customers
All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website, via email, and within your mobile application. Read more about Survicate
Engagement & data collection platform for brands and media
Qualifio is an engagement & data collection SaaS platform for brands, media and digital agencies. It allows them to easily create and publish quizzes, polls, contests, personality tests and 40+ other viral content formats on their websites, mobile apps, and social media networks… Read more about Qualifio
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
IdealPath is a marketing automation & analytics solution for content marketers with tools for campaign automation, content creation & management, customer relationship management (CRM), & email management. IdealPath combines traffic metrics & content analytics to help users optimize social content.Read more about IdealPath
Amp.ai, by Scaled Inference, is an artificial intelligence (AI) platform designed to help enterprises enhance metrics with the contextual & continuous optimization of their website, mobile app, UX & UI using machine learning and monitoring technology… Read more about Amp.ai
Smartech is an omni-channel marketing automation solution designed to help growth marketers understand, analyze & improve the customer view & journey with a range of features including single-step actionable analytics, artificial intelligence marketing (AIM), real-time data, & more… Read more about Smartech
Einstein Analytics is the cloud analytics platform provided by Salesforce. Designed for businesses of all sizes, this app makes all business data accessible for all business users, from any device. With Einstein you can access answers quickly with a search-based, self service interface and build dashboards that meet your needs by combining multiple… Read more about Wave: Salesforce Analytics Clouddata set. Einstein can be used by analysts, IT staff, and developers to meet all business needs, from building apps to reporting on data.
Solutions for improving CX operational performance
For over 25 years Intouch Insight has helped customer-centric organizations improve their customer experience, strengthen brand reputation and improve business performance with their suite of customer experience management products and services. Read more about Intouch Insight
HubSpot's marketing software is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place… Read more about HubSpot Marketing
Real-time SEO auditing, content tracking & change management
ContentKing provides digital marketing agencies, eCommerce businesses, and other online organizations with real-time SEO auditing and change tracking to improve & maintain search engine visibility. The solution helps users to spot unexpected changes and issues before search engines and visitors do.Read more about ContentKing
Cision is a PR management, digital marketing and media relations software that serves a number of purposes. The software can be used for content marketing, influence identification, media monitoring and analytics, along with press release distribution.Read more about Cision Cision provides one of the most comprehensive global databases of media contacts and outlets, putting you in instant, direct contact with industry influencers.
Online, CAPI & CATI survey software for market researchers
Nfield is an online, CAPI, and CATI data collection platform for market research professionals to conduct secure, high quality, and professional surveys. Organizations are able to present questions using attractive templates which are fully responsive to different device screen sizes.Read more about Nfield
CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 40 languages using a WYSIWYG editor. Utilize survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting, and more.Read more about CheckMarket
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.Read more about Retently
Collect emails through great-looking surveys & quizzes, transfer the data to MailChimp automatically. Include widgets such as a digital scratch card or slot machine to make the data collection more fun. No app install needed. All devices. Off- and online.Read more about Survey Anyplace
Review marketing and management platform, white-labeled for agencies and SEOs
Grade.us is the best review management software that helps marketers, agencies, SEOs and enterprises get great reviews on all of the important review sites with email and text drip campaigns. You can monitor reviews without limit to the number of sites, and amplify your best reviews on your website and social media channels.Read more about Grade.us
Marketing optimization software for marketing managers that are focused on generating targeted leads and improving sales team performance. Marketing Optimizer empowers digital marketers with the tools and reporting to continually improve their lead generation campaigns.Read more about Marketing Optimizer Marketing Optimizer integrates with all popular website testing, web analytics, and landing page optimization software.
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing.
Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology.
Try A Free Trial Today!… Read more about ProWorkflow
The 1st usage analytics solution built for distributed software
The 1st analytics solution purpose-built for distributed software (Windows, Mac, and Linux) platforms provides insight into usage by properties: region, version, OS platform, and architecture. Read more about Revulytics
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online… Read more about GetMoreReviews
Formstack simplifies the data collection process and allows you to create beautiful online forms in seconds. Create surveys, lead gen, donation and order forms all from one centralized app. Read more about Formstack
Event Lead Capture. Your events, sales & marketing connected
The lead capture solution built for Events, Trade Shows & Exhibitions.
Capture and qualify leads at events using smartphone or tablet. Capture leads with business card scanning, badge scanning & customisable forms. Integrate leads into your CRM and/or Marketing Automation.Read more about Akkroo Easily report event ROI.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Grow is a cloud-based business analytics and data visualization solution suitable for small to mid-size organizations.The solution allows users to create customizable dashboards for monitoring business workflows and key activities. Read more about Grow
Customer review management platform for online businesses
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more… Read more about Trustpilot
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