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InfoCision
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based call center and internal communication software
Table of Contents
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InfoCision - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: December 2025
InfoCision overview
What is InfoCision?
The software provides traditional call center services and advanced training solutions to all business types. It assists organizations in maximizing their return on investments and offers full-service marketing solutions, allowing companies to fulfill their promotional needs.
InfoCision features call center tools to shorten calls, combine different channels, and improve client experience. It also enhances the current call center environment and increases customer engagement and satisfaction.
InfoCision helps load client information & statistics, score incoming calls, train call center personnel with digital courses, measure quality, and motivate staff. It offers various outbound and inbound SMS or MMS message options to startups, small and mid-sized companies, and large enterprises. The software helps organizations enhance B2B sales, maximize customer satisfaction and profitability, enhance stakeholder relationships, mobilize supporters, empower donors, and keep consumers informed.
Starting price
Alternatives
with better value for money
InfoCision reviews
Overall rating
3.3
/5
3
Positive reviews
67
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.5/10
5
4
3
2
1
1
1
0
0
1
InfoCision's key features
Most critical features, based on insights from InfoCision users:
All InfoCision features
Features rating:
InfoCision alternatives
InfoCision
Starting from
No pricing info
Bitrix24
Starting from
61
Per month
Zendesk Suite
Starting from
55
Per month
Zoho Desk
Starting from
20
Per month
InfoCision support options
Typical customers
Platforms supported
Support options
InfoCision FAQs
InfoCision has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does InfoCision support?
InfoCision supports the following languages:
English
Q. Does InfoCision offer an API?
No, InfoCision does not have an API available.
Q. What level of support does InfoCision offer?
InfoCision offers the following support options:
Email/Help Desk