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Callroute
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A cloud voice & management platform for Teams Phone & Webex.
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Callroute - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Callroute overview
What is Callroute?
At Callroute, we power hybrid voice, connecting Teams Phone, Webex Calling, contact centres, PBXs, and analogue devices through one secure, scalable cloud service.
Trusted by 150K+ Teams users across 65+ countries, Callroute helps IT teams and MSPs scale Teams Phone faster.
Most solutions stop at Teams or Webex Calling. Callroute goes further with an award-winning platform that unifies, automates, and simplifies modern voice. From simple setups to complex hybrid environments, manage users, numbers, and policies from one powerful portal.
Our Orto product provides centralised number management, automated Teams provisioning, delegations with granular Roles-Based Access Control, across multiple Teams tenants, in one simple and powerful portal.
Key benefits of using Callroute
2) Manage all your Teams numbers in one central place.
3) Automate user provisioning processes.
4) Delegate with Roles-Based Access Control.
5) Streamline management across multiple Microsoft Teams tenants.
6) Get native & advanced call recording.
7) Access advanced reporting.
Starting price
per month
Alternatives
with better value for money
Callroute’s user interface
Callroute reviews
Overall rating
4.9
/5
18
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
16
2
0
0
0
Who uses Callroute?
Based on 18 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Callroute's key features
Most critical features, based on insights from Callroute users:
All Callroute features
Features rating:
Callroute alternatives
Callroute
Starting from
1.55
/user
Per month
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Nextiva
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Callroute pricing
Value for money rating:
Starting from
1.55
/user
Per month
User opinions about Callroute price and value
Value for money rating:
Callroute support options
Typical customers
Platforms supported
Support options
Training options
Callroute FAQs
Callroute has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations
These products have better value for money
Q. What languages does Callroute support?
Callroute supports the following languages:
English, German
Q. Does Callroute offer an API?
Yes, Callroute has an API available for use.
Q. What level of support does Callroute offer?
Callroute offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base