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Confluence vs Productboard Comparison (2026)

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Good recommendations?

Confluence

Productboard

Overview

Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation.

Roadmap templates, timeline roadmaps, Agile roadmaps, kanban roadmaps

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

5.42

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

3.7K

2.1K

1.3K

245

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.7

154

109

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“I've had a generally positive experience with Confluence, using it regularly to collaborate with my team and document project progress. While it's user-friendly and has a robust feature set, I occasionally encounter minor glitches and wish for more customization options to suit our specific workflow needs.”

Isla W.

Mid-level Operations Manager

“As a technical product support person, it is very important for me to have a very good organised knowledge base, and Confluence help me a lot in creating, updating and sharing information through different teams. If you add Jira to the mix, you get a really strong environment for monitoring work and recording workflows. Though there are some issues with large scale organization, it is still one of the best tools for structured documentation and internal knowledge management.”

Hadi B.

Product Coordinator

“Additionally, the auto-title feature works beautifully—it scans the content of the SOP and generates a highly accurate, relevant title that matches the subject perfectly.”

SAJJAD M.

Logistics Manager

Pros

“We've now started prioritizing features based on actual user need and some internal input, and all in the same place.”

Miles H.

Product Analyst

“With productboard you can make your marketing strategies and minimizing risks and benefiting of time.”

Rachid K.

Sales executive

“the features dependencies are limited to "blocks / is blocked", misses quite important one "shall be developed in parallel with"”

Marcin H.

Head of Product and Strategy

Cons

“At times, it also feels like product changes move faster than the support documentation, which can make it harder to find up-to-date guidance when trying to resolve an issue or understand a new feature.”

Tom D.

Support Executive

“There were occasional performance issues as well, particularly with larger pages or heavily populated spaces where things could load a bit slower depending on internet connection quality.”

Khyan A.

Senior Business Development Representative

“It can get cluttered very quickly, and sometimes navigating large spaces—especially when searching for older documents—can feel a bit rigid if you don't know the exact keywords.”

Brendan R.

Workshop Manager

Cons

“We are having trouble using the application multiple times and not being able to progress this application synchronously with my colleagues.”

Salih M.

Seye

“We ended up setting up our own satismeter integration through zapier. But, there's also no way for us to easily sort through low/high ratings or filter.”

Jo H.

Product Manager

“This makes it slow, and difficult to know what search to use at what time.- Data is unstructuredAs far as I can tell, notes don't seem to have ability to have custom fields.”