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Confluence vs Smartwaiver Comparison (2026)

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Confluence

Smartwaiver

Overview

Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation.

Smartwaiver is an online waiver solution that allows users to convert waivers into a digital smart waiver through online forms that can be signed from any place via any device. Once signed, legal documents and participant data are stored in a secure, online database which can be accessed anytime.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

5.42

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

3.7K

2.1K

1.3K

245

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.8

Value for money

Ease of use

Features

Customer support

94%

would recommend this app

Pros

“I've had a generally positive experience with Confluence, using it regularly to collaborate with my team and document project progress. While it's user-friendly and has a robust feature set, I occasionally encounter minor glitches and wish for more customization options to suit our specific workflow needs.”

Isla W.

Mid-level Operations Manager

“Additionally, the auto-title feature works beautifully—it scans the content of the SOP and generates a highly accurate, relevant title that matches the subject perfectly.”

SAJJAD M.

Logistics Manager

“Useful for documenting HR procedures, easy organization of internal information, collaborative editing, practical knowledge base, helps me centralize policies and administrative documents, useful for sharing information with colleagues.”

Lilyana M.

Planning and Sustainability Professional

Pros

“Now we have to pull up every waiver, look at the time and date, tag it with a specific program location, and then filter by tags, one location at a time.”

Leslie G.

Executive Director

“The ability to send clients links to the waivers I need.”

Amanda G.

Owner, Artist

“All activities take place outdoors, so our coaches have the waivers on their phones. ”

Leslie G.

Executive Director

Cons

“You can export and convert files, but the Word or PDF versions don't always keep the original layout intact, which is a bit frustrating. Plus, some of the more useful features are locked behind pricier plans or require extra apps, so the value for money starts to feel a little thin.”

Leslie H.

Founder

“At times, it also feels like product changes move faster than the support documentation, which can make it harder to find up-to-date guidance when trying to resolve an issue or understand a new feature.”

Tom D.

Support Executive

“Without clear naming rules and a bit of regular tidying up, spaces quickly turn into a mess of duplicate pages and outdated info. And search doesn't always bring up what you actually need first.”

Leslie H.

Founder

Cons

“Some things could not be customized for our business”

Andy M.

Owner

“This is quite a challenge for our seniors customer due to them not a tech savvy.”

Christina D.

Owner

“It would be nice to link the Minor Waiver to the Adult Waiver as customers get a bit irritated when they have to input the same infomation again.”

Lorrie O.

Owner