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HelpSite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management software
Table of Contents
HelpSite - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
HelpSite overview
What is HelpSite?
HelpSite is a SaaS tool that makes it super easy to create a hosted knowledge base or support center.
With HelpSite, teams can create a public support center with FAQs for customers/users, or administrators can create a completely private/internal knowledge base for employees or partners.
The knowledge base on HelpSite will be searchable, fast, and mobile/responsive-friendly. Managers can personalize the layout, styles, and markup to match the brand, and the site can live on a custom domain.
Starting price
per month
Alternatives
with better value for money
HelpSite’s user interface
HelpSite pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.4
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about HelpSite?
I have also created marketing sites to easily answer questions from prospects. When they follow the link they are also exposed to not only their questions but even more helpful content to assist in the deal decision making process.
Select to learn more
Who uses HelpSite?
Based on 68 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
HelpSite's key features
Most critical features, based on insights from HelpSite users:
All HelpSite features
Features rating:
HelpSite alternatives
HelpSite
Starting from
14.99
Per month
Confluence
Starting from
No pricing info
Microsoft SharePoint
Starting from
No pricing info
Guru
Starting from
No pricing info
HelpSite pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Advanced Customizations
- Concierge Onboarding
- Prioritized Feature Requests
- Prioritized Support
- Unlimited Articles
- Unlimited Sites
- Unlimited Team Members
- Uptime/Reliability SLA and API Access
User opinions about HelpSite price and value
Value for money rating:
To see what individual users think of HelpSite's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Marco P.
HR Specialist
HelpSite support options
Typical customers
Platforms supported
Support options
Training options
HelpSite FAQs
HelpSite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does HelpSite support?
HelpSite supports the following languages:
English
Q. Does HelpSite offer an API?
No, HelpSite does not have an API available.
Q. What level of support does HelpSite offer?
HelpSite offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk