HIPAA LINK - 2026 Pricing, Features, Reviews & Alternatives

HIPAA LINK runs entirely in the browser on desktop and mobile, so neither providers nor clients install anything. An optional Android app is available for clients who prefer one. The interface is available in eight languages, including right-to-left Arabic.

Video and connectivity: 1:1 sessions and group sessions of up to 15 participants, plus audio-only rooms. A built-in connection test, a live connection-quality indicator, and automatic reconnection keep sessions steady through brief network drops.

Clinical tools: virtual EMDR with saved settings, a shared whiteboard, screen sharing, background blur, teleconsent forms with e-signature and a form builder, clinical assessments, in-call client payments, and 17 in-call games for rapport building with younger clients.

AI Notes: drafts a structured clinical note (SOAP, DAP and other formats) and a redacted transcript after the session, with configurable visit type and writing style. It is a note-taking tool, not a session recorder.

Works with your existing systems: each provider’s room link can be added to any EHR, scheduling tool, calendar invite, email or text reminder.

Security and administration: HIPAA-compliant, with connections encrypted in transit, a self-serve BAA, seat-based staff management, and per-clinic access controls. Optional online fax add-on with a dedicated number.