Ikonix Unified Messaging Suite - 2026 Pricing, Features, Reviews & Alternatives

Hospitals rely on resilient, integrated, and secure technologies to drive healthcare outcomes. Avoiding duplication and reducing human workload are key to effective care.

Designed for and in collaboration with clinicians and hospital operations teams, the IUMS is a suite of solutions for clinicians, switchboards, and operational staff, that power critical messaging. The IUMS ensures secure communication

• person to person,

• system to person,

• system to system, or

• between multiple endpoints in a process.

This bundle of applications includes solutions built on our robust middleware and branching out to all aspects of hospital and enterprise communication needs.

• Ikonix Messenger

The foundation is our Message Integration Engine. Ikonix Messenger connects the human and infrastructure endpoints, getting information to your team, or into workflows for automated response. Messenger supports physical and software message ingestion, connecting to equipment as disparate as pharmacy refrigeration; Building Management Systems (BMS); fire, smoke, and safety systems; bespoke IoT solutions; as well as all personal communication channels, such as email, SMS, paging, and telephony.

• Ikonix Connect

Ikonix Connect is a secure critical messaging app for both iOS and Android. As a full-featured communications app staff can collaborate by instant messaging; voice & video; and images, attachments & voice notes.

With role-based messaging, large teams can contact the right on-call assistance via your integrated organisation directory, and critical alerts can override silent settings to get the right message to the right person, at the right time. With offline mode, communications are routed around unavailable personnel, ensuring the right to disconnect, and a positive work-life balance.

• Ikonix Encode

Paging remains a significant mechanism to overcome environmental or operational issues in site communications. Integrate radio paging networks into your full communication stack, and can even add layers of encryption, to secure private or sensitive information at broadcast.

Built from the ground up to modernise paging, Ikonix Encode offers key advantages to legacy systems. It's designed to meet increasing needs by improving delivery times while also better managing broadcast traffic, achieving faster critical messages, and rebroadcast to ensure delivery.

• Ikonix WebConnect

Needing only a browser to operate, WebConnect provides switchboard staff with everything they need to be the conduit of information in your network. Easily access the directory to find personnel, program hotkeys for rapid actions, or schedule on-call rosters all in an easy-to-use platform, that is integrated with the rest of the organisation for two-way communication with the field team.

Ikonix WebConnect also provides administrator access to manage custom workflows, and comprehensive auditing and reporting for compliance & investigation.

• Ikonix Billboard

Ikonix Billboard integrates facility messaging with location-aware notifications for an informed environment. In a command centre, on a ward, or in a waiting room, Ikonix Billboard is a complete, network-attached display solution for customised information.

See how a Code call is distributed, live duress alerts and more, so you can keep everything on track in real time, without the need to create your own dashboards.

• Ikonix TeleConnect

Your site more than likely already has a constellation of desktop or cordless phones for your team. Everyone knows how to use them, and they're baked into your systems and processes. A deceptively simple extension to the IUMS, Ikonix TeleConnect allows your frontline personnel to leverage existing landline telephone systems to quickly issue a text message. This means every user with a desktop phone can contact other users by page, SMS or Ikonix Connect message.