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Mattermost vs Rocket.Chat Comparison

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Overview

Category Leaders

Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file...

Rocket.Chat is a reliable Enterprise Communication Platform for high-private team chatting and collaboration. Reduce operational...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

162

5

4

3

2

1

87

63

11

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

152

5

4

3

2

1

76

49

23

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

What I like the most about this collaboration software is the simple and logical UI, which is not overloaded with lots of unnecessary features. It has all we need for successful communication.
Cross-platform applications ready to use. Amazing open source community built around the product, friendly and helpful people.
The software is easy to use, similar to the commercial app Slack. It provides good thread tracking and the interface is clean and easy to understand.

Pros

So we're very happy that we can collaborate directly with Rocket. Chat developers and hopefully having good relationship in the long term.
It's really good to use and good to create a public and private channel to do conversation in group. I also love the future of rocket chat API, so you can do a message programmatically.
It has some great features and it's great that you have so much control over the software as administrator.

Cons

The incoming hook limitation of maximum content length is the hell (Mattermost don't inform the customer about a message which was higher above the hard coded message size limit).
For its purpose, I have found nothing about the software that I can find to complain about.
A bad user interface, a lot of bugs, sometime you need to restart it in order to make sure that everything works as expected.

Cons

And about usability: first of all, it does lack some nice-to-haves here and there. It cannot be integrated with SharePoint, so there are no status updates when going in a meeting.
It is difficult to locate old texts. There is no sending of audios.
All we want is a voice call. Most of our machines intentionally do not have webcams, yet we have no choice but to select "Video Chat" and then dismiss the dialogs warning us that no camera was found.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features40
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Audio Calls
  • Automated Responses
  • Autoresponders
  • Brainstorming
  • Business Process Automation
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Content Management
  • Customizable Branding
  • Discussions/Forums
  • Document Management
  • Employee Activity Monitoring
  • Employee Database
  • Employee Photos
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Natural Language Processing
  • Offline Form
  • Proactive Chat
  • Productivity Tools
  • Project Management
  • Projections
  • Real Time Editing
  • Real-Time Chat
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • SMS Messaging
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Version Control
  • Video Chat
  • Video Conferencing
  • Voice Mail
  • Workflow Configuration
  • Workflow Management
  • Total features55
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Audio Calls
  • Automated Responses
  • Autoresponders
  • Brainstorming
  • Business Process Automation
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Content Management
  • Customizable Branding
  • Discussions/Forums
  • Document Management
  • Employee Activity Monitoring
  • Employee Database
  • Employee Photos
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Natural Language Processing
  • Offline Form
  • Proactive Chat
  • Productivity Tools
  • Project Management
  • Projections
  • Real Time Editing
  • Real-Time Chat
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • SMS Messaging
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Version Control
  • Video Chat
  • Video Conferencing
  • Voice Mail
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations41
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Total integrations27
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier

User reviews that mention these apps

TR
AvatarImg

Thomas R.

Program Development, 51-200 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Mattermost logo

Mattermost

Nice free solution for small teams with basic features

Reviewed 7 years ago

Great experiences

Pros

Very similar to Slack or Rocket.Chat Easy to use Open-source! Cheaper than Slack Very readable docs Docker friendly

Cons

AD/SAML/LDAP integration are not for free, unlike for Rocket.Chat I can not find many reasons why to pay, when free variants with more features are available - eg. Rocket.Chat or Zulip.