monday.com vs Freshsales

Clockify

Jira

Asana

Clockify is a time tracking app that helps teams track work hours across projects. Managers can measure employee productivity, track the progress of every project and do all necessary reporting and administration work in one place.

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Asana Starter Plan provides growing teams with project management tools to track progress and meet deadlines. The plan includes workflow automation features, custom project templates, forms for standardized work requests, and rules for routine task management. It also offers visualization tools like Gantt and timeline views, plus AI-powered features for status updates and project organization.

HR and HSE Manager

Customer support is difficult to engage and the support is not always relevant as I dont think the support people understand our challenges.

Head of PMO

Customer support is generally reliable and available around the clock, with helpful guides and quick responses, even if more complicated issues sometimes take longer to resolve.

Join more than 152,000 customers who plan, manage, and track projects smarter with monday. com - the customizable platform built to adapt to your way of working. Streamline workflows with no-code automations, centralize work by integrating your favorite apps, and collaborate in real-time. 


360 Degree Feedback

Access Controls/Permissions

Accounting

Activity Dashboard

Activity Planning

Activity Tracking

Address Book

Advertising Management

Agent Management

Agile Methodologies

Alerts/Notifications

Annotations

Applicant Tracking

Application Management

Approval Process Control

Approval Workflow

Archiving & Retention

Artwork Management

Assessment Management

Asset Categorization

Asset Library

Asset Lifecycle Management

Asset Sharing

Assignment Management

Attendance Management

Attendee Management

Audience Targeting

Audit Management

Automated Scheduling

Automatic Time Capture

Backlog Management

Backorder Management

Bar Chart

Barcode/Ticket Scanning

Batch Processing

Benchmarking

Benefits Management

Bid Management

Billing & Invoicing

Brainstorming

Brand Guidelines

Brand Management

Brand Tracking

Browsing History

Budgeting/Forecasting

Budget Management

Budget Tracking

Business Process Automation

Business Process Control

Calendar Management

Calendar/Reminder System

Calendar Sync

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Tracking

Candidate Management

Candidate Profiles

Candidate Tracking

Capacity Management

Capacity Planning

Case Notes

Catalog Management

Categorization/Grouping

Change Management

Change Order Management

Channel Management

Charting

Chat/Messaging

Client Management

Client Portal

CMS Integration

Collaboration Tools

Collaborative Development

Color Codes/Icons

Commenting/Notes

Commercial

Commission Management

Communication Management

Compensation Management

Competitive Analysis

Compliance Tracking

Conferences/Conventions

Configurable Workflow

Conflict Management

Contact Database

Contact Management

Content Library

Content Management

Contractor Database

Contractor Management

Contribution Tracking

Cost Estimating

Cost-to-Completion Tracking

Cost Tracking

Cross Channel Attribution

Customer Database

Customer Segmentation

Reviews for monday.com come from a wide variety of industries, including marketing and advertising (11% of reviewers), computer software (7%), and information technology and services (7%). The most frequent use case for monday.com cited by reviewers is project management (61% of reviewers).

Users and use cases

Reviewers indicate that the free plan helps small teams or nonprofits test monday.com, and some users appreciate the range of plans and robust features in higher tiers. However, some reviewers find the pricing structure confusing and restrictive, especially for individuals or small teams, and they report that essential features are locked behind higher-priced plans.

Value for money

The monday.com integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.7 out of 5 for its integration with monday.com), Gmail (an email management product, 4.7), and Google Drive (a cloud storage product, 4.7).

Integrations

monday.com is a project management program offering key features such as project planning/scheduling, task management, task progress tracking, and workflow management, among others.

monday.com

Web-based

iPad

Android

Windows

iPhone

Linux

Trello

Wrike

Notion

Airtable

Basecamp

ClickUp

Smartsheet

Bitrix24

Microsoft Teams

Zoho CRM

Google Sheets

Microsoft Excel

Miro

Teamwork.com

Free

Basic

Standard

Enterprise

Performance lag with large data

manager

Lastly, it's worth mentioning that Monday.com relies on a stable internet connection to function properly, so if the internet connection is weak or unreliable, it can cause problems such as slow performance, dropped connections or even lost data.

67% of reviewers feel negative about Monday.com's performance and speed. Users report that the platform can become slow or laggy, especially when handling large boards or high volumes of data. Reviewers indicate that delays in loading, updating tasks, or navigating between sections disrupt their workflow and reduce productivity. They say performance issues are more noticeable with complex projects, multiple users making changes, or on mobile devices. Users also mention that a stable internet connection is necessary, and intermittent slowdowns can be frustrating during time-sensitive work.

Limited mobile app functionality

Data Scientist

There have also been many cases where the mobile app doesn't function as well as the desktop version, which is frustrating when trying to manage tasks on the go.

Capture Manager

Additionally, the mobile app can be glitchy and lacks some important desktop features, making it difficult for remote team members to stay on top of their tasks.

45% of reviewers feel negative about Monday.com's mobile version. Users say the mobile app lacks many features available on the desktop platform, making it difficult to manage complex boards or tasks on the go. Reviewers indicate that the app can be glitchy, less intuitive, and sometimes slow, which hampers productivity for remote or field workers. They mention inconsistencies between mobile and desktop views, missing functions, and a less user-friendly interface. Users feel these limitations restrict their ability to work efficiently from mobile devices.

Frequent bugs and glitches

Demand Gen Manager

The reps seem to be trying their best but response times are ridiculous, escalations are impossible, and no one has the skills to fix the obscene number of errors you'll experience when using or implementing this poorly build system.

Director of Marketing

Additionally, when searching online for reviews of Monday.com, you are unable to find any unless they are listed on their website, all showing positive and gleaming reviews, of course. When you go to Reddit, Facebook, etc. you find true reviews of people trying to spread the word that their platform consistently crashes.

53% of reviewers feel negative about Monday.com's reliability due to bugs and issues. Users report experiencing crashes, glitches, and errors that disrupt their work. Reviewers mention problems with logging in, lost data, and inconsistent search or reporting features. They say customer support can be slow to resolve technical problems, which adds to their frustration. Users also note that some integrations, language translations, and mobile features are prone to bugs, making the platform feel less dependable for critical business operations.

Overwhelming and basic notifications

Reliability Engineer

The mailing and subscription is killing me, even when adjust the mailing setting it keeps sending statuses and other info on daily basis, and for that I needed to shut down it all.

40% of reviewers feel negative about Monday.com's email notifications. Users report being overwhelmed by excessive or irrelevant notifications, which can clutter their inbox and make it hard to identify important updates. Reviewers say the notification system lacks advanced customization and sometimes fails to deliver alerts for key events. They mention difficulties in managing notification settings, unsubscribing from unwanted emails, and tracking project-related messages. Users also note that integration with email providers like Gmail or Outlook is limited, further complicating communication management.

High and restrictive pricing structure

University Intern 

The pricing can be a barrier for small businesses or teams with tight budgets, as the fees can be relatively high, especially when advanced features are required.

Delivery Lead

In reality I didn't continue using it as my trial period ended and I was looking for a tool for my individual use and the license I had to pay was for three or 4 extra users which increased the cost too much for my budget.

54% of reviewers feel negative about Monday.com's pricing. Users say the cost can be prohibitive for small teams, freelancers, or organizations with limited budgets. Reviewers indicate that many advanced features, such as automation and integrations, are locked behind higher-tier plans, making it expensive to access the full functionality. They mention frustration with the minimum seat requirements and the lack of affordable options for solo users. Users also find that the free plan is very limited, and scaling up quickly increases costs, which can hinder broader adoption.

Adaptable platform for any need

Customer Service Manager

I love the flexibility and the way boards can be created to cater for different needs.

94% of reviewers feel positive about Monday.com's flexibility. Users find the platform highly adaptable, allowing them to customize boards, workflows, and views to match their specific business requirements. Reviewers indicate they can modify setups for different teams, projects, or industries, and appreciate that the tool scales as their organization grows. They say the versatility supports a wide range of use cases, from CRM to project management, and enables creative solutions for unique challenges. Users also value the ease of integration with other platforms, enhancing overall versatility.

Visual organization with color coding

Manager

Color-coded statuses, timeline views, and Gantt-style charts make it simple to get a quick read on launch progress without digging through spreadsheets or long comment threads.

Director

Project directors can more quickly evaluate the status of their work and spot possible bottlenecks thanks to Monday.com's visual features, which include color-coded boards and charts.

93% of reviewers feel positive about Monday.com's color coding and visual design. Users think color-coded boards, statuses, and tags make it easy to distinguish tasks, track progress, and prioritize work at a glance. Reviewers appreciate the customizable color schemes, which help them tailor boards to their preferences and improve clarity. They say the vibrant interface is inviting and lowers the learning curve, especially for visual thinkers. Users mention that color coding supports quick decision-making and helps teams stay organized, especially when managing multiple projects.

Highly customizable workflows

sale manager

The flexibility to create tailored workflows, coupled with visual tools like timelines and boards, enhances productivity and keeps everyone aligned and organized.

Leadership Development Specialist

What I like most about Monday.com is its flexibility, allowing users to tailor workflows and dashboards to fit their specific project needs, which significantly enhances team efficiency and organization.

96% of reviewers feel positive about Monday.com's workflow customization. Users think the platform’s ability to tailor workflows to fit unique business processes is a major advantage. Reviewers indicate they can automate repetitive tasks, create visual boards, and adapt the system for various industries without technical expertise. They say real-time tracking, drag-and-drop features, and multiple viewing options help keep teams organized and productive. Users appreciate how workflows can be adjusted as needs change, supporting everything from simple task lists to complex project pipelines, and mention that integrations further streamline their operations.

Project Manager

The automation features have been particularly impactful, allowing us to manage complex roll-out phases with greater precision and less administrative overhead. Despite some minor challenges in navigating a high volume of boards, the platform's stability, ease of use, and robust feature set make it an essential tool for delivering large-scale projects on time and with full transparency.

Director of Marketing Operations

Monday.com has been a blessing for our Marketing Department, ensuring that all requests are logged appropriately, that the team has visibility into everyone's workload, and that we're able to track meaningful analytics to make better business decisions for our advisors.

Project and Process Manager

I've had the opportunity to build comprehensive systems from the ground up — spanning multiple workspaces including operations, rural development projects, fiber optic training, safety/HSE, equipment inventory, and employee review programs.

Office Manager and Project Coordinator

The flexibility of boards, columns, and automations allows us to customize processes across disaster recovery, construction coordination, and internal operations.

Program Manager

There is flexibility in how you use it, especially through the ability to automate workflows based on a large set of triggers. Where prescribed options don't hit the mark, the AI automation function comes in handy.

Senior Manager

The introduction of Monday Vibe has taken things to another level, enhancing our workflows, improving visual presentation, enabling powerful cross‑board data analysis, and delivering highly effective dashboards.

From automated document generation to custom intake forms and real-time status tracking, Monday.com gives me the tools to design solutions that actually fit the way our teams work — not the other way around.

DISTRIBUTION CENTER MANAGER

The automation features are incredibly powerful—reducing manual data entry and ensuring that my team stays updated on every task status in real-time.

CEO Owner

It has allowed me to audit and streamline operations for businesses in HVAC, construction, and facility management by providing a central "source of truth."

monday.com vs Freshsales Comparison (2026)

monday.com vs Freshsales Comparison (2026)

monday.com

Freshsales

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives