Onehub Reviews

I use this software for my small accounting business. I have multiple file structures for different clients and permissions to specific folders for different users. Works great for me and my clients.

Wish i could nest files inside a folder without making a folder. Newer copies saved over the previous copy but it still remains retrievable unless i elect to delete, obviously limits and restrictions would apply.

This is literally the best server we have found for the price. We have NO issues, especially hooked up with FTP. We are so so grateful to have found OneHub.

There aren't really any cons. The biggest might be explaining how to set up FTP for our users.

OneHub makes it very easy to authenticate new users and get them set up in your ecosystem.

The tool just feels outdated. The UI lacks some of the basic features that its competitors have.

Intuitive to use. No need for tutorial or instructions.

No cons - it works fine and the few times I needed support it was there.

I researched the moderate cost end of the virtual data room market carefully when I first started using OneHub about five years ago. It stood out from the competition at the time - and still does. It has solid VDR features, including access tracking, watermarking, notifications, access restrictions. It all works flawlessly. If a client user is already on someone else’s OneHub Implementation, they can use their existing account with the access added.

I have only had two issues ever. One is that notifications would sometimes go out to users (sell-side clients and buyers) that I did not realize. I got that corrected. I initially used an even-lower cost version of OneHub that piggy-backed off DropBox. While the interface was good (the same as the standard version), it did not work well on the backend, frequently disconnecting from the Dropbox storage at inopportune moments. They dropped that version which, I suppose, was a technical challenge. I switched to the standard version and have been very happy. The issues we had were totally unique to the Dropbox version.

OneHub makes it easy to organize our virtual data room and to constantly revise it. The platform is also very good at managing user access at different levels. Of particular value are the daily emails that I get whenever someone accesses the data room and what they look at; it is a great way to gauge an investor's interest and focus. If I'm not seeing an investor accessing the data room, I know that they are not that interested, and vice versa. It's also a good way of keeping existing investors engaged because they get notice of new uploaded docs and visit the data room.

Some outside users have had trouble accessing the data room from their work emails, and I've had to send them access via their personal emails. I think this is caused by firewall restrictions on their end.

The easy accessibility for my clients on both the their PC and phone APP. Clients are posting all their tax documents throughout the year as they receive it. Also, they are posting WORD documents with questions to ask me which can wait until time of prepping returns. The email notification feature is a win-win for both my office and my clients. Setting up a new clients with special permissions is done in minutes.

Informing clients where to access their tax information since it's not a daily use of a tool for them.....one solution was to create a link as part of my email signature. Client's using it as their personal storage for data backup......resolution: Billed the client the OneHub annual fees my office pays......Poof!...data gone.

The path structure is easy to set up. Maintenance of documents by search function works.

The roles is something you do not select everyday. The explanation of the roles could be help-buttoned easier.

The ability to replace a traditional file cabinet online

1. The inability to color code files 2. The inability to make files “Favorite” and have them up top 3. The inability to send document links from the app 4. I wish there was a plan room I could share with clients

ability to securely share files - we are a forensic accounting firm that has a need to share sometimes large confidential files

providing access is tricky with the link and once someone has access they don't get invited again and claim they don't have a log in

Onehub starts as a great document repository for master corporate documents. From there it morphs into a great dataroom product where you can create multiple datarooms for various uses. I've used Onehub in my last 3 companies and also use it with 3 other companies on which I'm on their Board.

I wish there was a workspace sharing function. It would be great to be able to create datarooms from documents shared or linked from the corporate secure repositories so we don't have to update things in two places. I also wish you could define the watermark density because the default watermark can wash out certain types of documents. Lastly, I wish someone could figure out how to not have invites land in Spam folders by being able to disable links in an invite or send the URL using xxxx at XXXX dot com

I love the ease of use of the software for myself and my clients. The mobile app makes the documents accessible at any time...even on the go!

Wish there was a way to make certain documents invisible within a visible folder, similar to "Document" by CCH.

Ease of setup and use were essential. The same functionality that made it easy for us to adopt has made it easy to onboard additional users both inside and outside our organization. It is also dramatically more cost-effective than other software in this space.

There was an instance where processing of documents was delayed by several hours. It really wasn't a big deal, but it is honestly the worst I've experienced with the service.

I very much like the 'click-agreement' option, very useful as an NDA type agreement on due diligence type data room setups.

Nothing comes to mind. We are not using any integration functionality at the moment.

Simple and user friendly interface, project creation and file management options with option to review recent activity

It does not allow to create sub group or user group with restricted access for the folders. Also, it does not give enough control to the administrators in terms of managing permissions and restrictions.

It is so easy to connect your bank, sub contractors, statements, etc. I love that all my information is in one place. I can easily find transactions, payments, and receipts.

I would like to see catagories for different venders. It would be great if the same vendor had their own file

Time by time i suffered of mailed a document to the wrong person. Onehub get me off from this thing. Generally its easy to use. Exactly great price/efficient product.

I can not say i dont like anything but aesthetic. They could make some good looking interface maybe.

Lo que más me gusta es que puedo hacer mi trabajo igual que si estuviera en la oficina

No hay ningún contra. Lo recomiendo totalmente

The ability ti invite people to share files but limit each person to the files you would like them to access.

The screen features look a little out of date.

We use this software as a client portal. It's very easy to upload / share files with clients and receive files. We also use it for a subscription service we offer for educational content and all our clients say it's much easier than a fully built out website as far as finding and downloading files.

I wish there was a little more customization - especially within their data store rooms.

so easy to learn, you click and you find what you looking for

expensive for the functions limited in the software

Ease Of storage and sharing documents especially in remote work environment

Access/permissions is unclear and easy to make a sharing error.

It's intuitive and easy to use. Works well with most internet browsers. Securely share files over cloud technology, Easy to use UI, Cost effective

The administrative features requires a bit knowledge it's one more tool you have to manage in addition to all the tools my own company already provides.

The transfer of documents is simple with a couple of different methods. We also like the fact we receive notifications when the documentation is reviewed.

It would be helpful to be able to filter workspaces alphabetically.

This solution has been a big joy to work with. We know our data is protected and new users take very little time to pick up the software

So far we have experienced minimal issues. For the ones we have had, the customer support was not great