I love the ease of use of the software for myself and my clients. The mobile app makes the documents accessible at any time...even on the go.
Onehub starts as a great document repository for master corporate documents. From there it morphs into a great dataroom product where you can create multiple datarooms for various uses.
No other software provides the same features for even half the price. The ease of use and support makes it a winner.
There was an instance where processing of documents was delayed by several hours. It really wasn't a big deal, but it is honestly the worst I've experienced with the service.
Some outside users have had trouble accessing the data room from their work emails, and I've had to send them access via their personal emails.
Providing access is tricky with the link and once someone has access they don't get invited again and claim they don't have a log in.