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ProcedureFlow Logo

Cloud-based knowledge management software

Table of Contents

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ProcedureFlow - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

ProcedureFlow overview

What is ProcedureFlow?

ProcedureFlow is a cloud-based knowledge management system that offers enterprises a single platform from which to create and manage standard operating procedures. Incorporating a simple flowchart editor, approval system and change notifications, ProcedureFlow aims to deliver a user-friendly knowledge management solution.

Designed to manage company processes effectively, ProcedureFlow equips users with the technology to represent expert knowledge as a visual map. With ProcedureFlow’s content management system, users can select shapes and add text and images in order to produce small hyperlinked flowcharts. By creating compact flowcharts, ProcedureFlow intends to guide users through company processes in a logical and efficient way.

To enhance user engagement, ProcedureFlow allows team members to suggest process changes in a draft. Using a side-by-side comparison, ProcedureFlow permits users to view and approve process changes quickly and conveniently. Moreover, since ProcedureFlow facilitates change notifications, users ensure that all team members have the most up-to-date information.

Besides content creation, ProcedureFlow enables users to manage user invites and permissions. With ProcedureFlow’s user management functionality, users can add relevant members and assign process ownership levels easily without IT assistance.

Key benefits of using ProcedureFlow

  • ProcedureFlow includes a simple hyperlink flowchart editor, allowing users to select shapes, add text and create sub-flows easily to represent complex expert knowledge.

  • ProcedureFlow delivers user management functionality, permitting users to add relevant members to processes effectively and assign appropriate process ownership levels efficiently.

  • ProcedureFlow promotes a straightforward approval system, enabling users to approve or decline proposed process changes quickly and conveniently.

  • ProcedureFlow facilitates change notifications, ensuring all team members are up-to-date on the most current process changes.

  • ProcedureFlow employs usage reporting technology, providing users with the tools to monitor team engagement and to verify which members are checking their change notifications.
  • Starting price

    20per user /
    per month

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    with better value for money

    ProcedureFlow’s user interface

    Ease of use rating:

    ProcedureFlow pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(2)
    5(25)

    What do users say about ProcedureFlow?

    I was able to hand the project off to another employee easily without much training.


    Who uses ProcedureFlow?

    Based on 27 verified user reviews.

    Company size

    Enterprises

    Small Businesses

    Midsize Businesses

    Top industries

    Information Technology and Services
    Law Practice
    Retail
    Automotive
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    ProcedureFlow's key features

    Most critical features, based on insights from ProcedureFlow users:

    Knowledge base management
    Self service portal
    Reporting/Analytics

    All ProcedureFlow features

    Features rating:

    Access controls/permissions
    Activity tracking
    Alerts/Notifications
    Call scripting
    Collaboration tools
    Content management
    Decision support
    Drag & drop
    Full text search
    Live chat
    Monitoring
    Performance management
    Text editing
    Third-Party integrations
    Workflow management

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    Per month

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    ProcedureFlow pricing

    Value for money rating:

    Starting from

    20

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about ProcedureFlow price and value

    Value for money rating:

    To see what individual users think of ProcedureFlow's price and value, check out the review snippets below.

    “Cost effective with a great collaboration feature that allows users to interact and continuously improve processes. Procedure Flow is user-friendly and easy to use.”
    CU

    Christopher U.

    Program Manager

    “They have great training videos and best practices available on their help forums for added support.”
    GO

    Greg O.

    Business Analyst

    ProcedureFlow integrations (2)

    Top integrations

    ProcedureFlow support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Phone Support
    Knowledge Base

    Training options

    Documentation
    Live Online
    Webinars

    ProcedureFlow FAQs

    Q. Who are the typical users of ProcedureFlow?

    ProcedureFlow has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    These products have better value for money


    Q. What languages does ProcedureFlow support?

    ProcedureFlow supports the following languages:
    English


    Q. Does ProcedureFlow offer an API?

    No, ProcedureFlow does not have an API available.


    Q. What level of support does ProcedureFlow offer?

    ProcedureFlow offers the following support options:
    FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base

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