getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Tridion Docs Logo

Intelligent Content Platform

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Tridion Docs - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Tridion Docs overview

What is Tridion Docs?

Tridion is our intelligent content platform. It allows enterprises to optimize and automate their content processes at scale. With Tridion, you can cost-efficiently create, manage, translate and distribute a wide spectrum of content types – from technical documentation to highly structured regulatory content. Tridion also enables easy discovery and automated delivery of the right information to the right recipient. As a result, employees, business partners and customers gain easy access to the information they are looking for in the moment.

Key benefits of using Tridion Docs

- End copy and paste by reusing intelligent content components.
- Collaborate at the source without endless copies and emails.
- Guarantee your content is always accurate, compliant and traceable.
- Publish dynamically to multiple channels from a single source.
- Slash costs and delight employees and customers with contextual, self-service content.
- Reduce duplication, speed up internal and regulatory approvals and streamline workflows.

Starting price


Alternatives

with better value for money

Tridion Docs’s user interface

Ease of use rating:

Tridion Docs reviews

Overall rating

4.1

/5

11

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.18/10
Rating distribution

5

4

3

2

1

2

8

1

0

0

Pros
“My team is very happy to have moved to structured content handling and we find it easy to use the tool and the RWS support team is very quick to answer questions and help us when we encounter issues.”
JH

Jenny H.

Technical Publications Systems Lead

“While Tridion Docs has its strengths, there are also some areas that I have identified as areas for improvement.”
YB

Yevstakhii B.

Teacher

“An appreciated tool with need to improve compliance to regulated industries.”
JH

Jenny H.

Technical Publications Systems Lead

Cons
“The lack of audit trails. The lack of an overview of translation status for all languages.”
JH

Jenny H.

Technical Publications Systems Lead

“Split between features in Publication manager and Organize Space is often difficult to handle and to understand.”
CH

Christian H.

Technical writer

“Without extensive IT support and customization product is hard to maintain.”
CH

Christian H.

Technical writer

Who uses Tridion Docs?

Based on 11 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Mechanical or Industrial Engineering
Machinery
Computer Hardware
E-Learning
Others

Use cases

Content Management
Document Management
Enterprise Content Management
Knowledge Management

Tridion Docs's key features

Most critical features, based on insights from Tridion Docs users:

Document management
Text editing
Collaboration tools
Commenting/Notes
API
Secure data storage

All Tridion Docs features

Features rating:

Document review
Tagging
Third-Party integrations
Content management
Content library
Configurable workflow
Version control
Compliance management
Knowledge base management
Archiving & retention
Approval process control
Content publishing options
Search/Filter
Access controls/permissions
Multi-Language
Offline access
Reporting & statistics
Mobile access
Self service portal
Single sign on
SSL security
Task management
Template management
Video support
Workflow management
WYSIWYG editor
Metadata management
Information governance
Indexing
Full text search
Filtering
Document generation
Document classification
Data import/export
Customizable templates
Customizable fields
Customizable branding
Compliance tracking
Audit trail
Alerts/Notifications
Activity tracking

Tridion Docs alternatives

Tridion Docs logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Airtable logo
visit website

Starting from

20

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Vitrium Security logo
visit website

Starting from

500

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Showpad logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Tridion Docs pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Tridion Docs price and value

Value for money rating:

To see what individual users think of Tridion Docs's price and value, check out the review snippets below.

“My team is very happy to have moved to structured content handling and we find it easy to use the tool and the RWS support team is very quick to answer questions and help us when we encounter issues.”
JH

Jenny H.

Technical Publications Systems Lead

“While Tridion Docs has its strengths, there are also some areas that I have identified as areas for improvement.”
YB

Yevstakhii B.

Teacher

Tridion Docs integrations (4)

Tridion Docs support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Webinars
Documentation
Videos
In Person
Live Online

Tridion Docs FAQs

Q. What type of pricing plans does Tridion Docs offer?

Tridion Docs has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Tridion Docs?

Tridion Docs has the following typical customers:
Large Enterprises, Public Administrations


Q. What languages does Tridion Docs support?

Tridion Docs supports the following languages:
English, Chinese (Traditional), French, German, Italian, Japanese, Spanish


Q. Does Tridion Docs offer an API?

Yes, Tridion Docs has an API available for use.


Q. What other apps does Tridion Docs integrate with?

Tridion Docs integrates with the following applications:
Microsoft SharePoint, Fluid Topics


Q. What level of support does Tridion Docs offer?

Tridion Docs offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep)

Related categories