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UCx Logo

All-in-one calling, IM and video meetings

Table of Contents

UCx - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

UCx overview

What is UCx?

UCx with Webex is the unified communications solution that enables your employees to collaborate effectively from anywhere. Boost your productivity with a UCaaS platform designed for the way you work.

The appeal of cloud solutions is there are no large up front costs. While many businesses still purchase physical phones, there are no other capital expenditures. UCx with Webex is a cloud calling and collaboration solution offered as an affordable monthly service. For less than the cost of a cup of coffee a day, each of your employees can connect to a host of capabilities that will dramatically improve their productivity. This is a great benefit to all businesses but especially for small to medium businesses.

Key benefits of using UCx

- Integrated calling and call control
- Enhanced teamwork and collaboration
- Enterprise-grade security and compliance
- Easy implementation and no IT support required
- Minimal capital expense

Starting price

12per feature /
per month

Alternatives

with better value for money

UCx’s user interface

Ease of use rating:

UCx reviews

Overall rating

4.2

/5

10

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.22/10
Rating distribution

5

4

3

2

1

6

2

1

0

1

Pros
“Very reliable and easy to use, and I highly recommended to my business partners.”
KH

Kevin H.

IT Manager

“Our phones work fine and the internet is strong.”
mk

melva k.

office manager

“Taking phone service online is cool but there are plenty of other options to accomplish the same task with a better experience.”

Verified reviewer

Anonymity request

Cons
“The switch to Webex was painful and have to submit ticket when one staff leaves and is replaced.”
TP

Theodore P.

Network Administrator

“No one is able to fix our system. Voicemails are still saying past employees names, unabel to rename the phones to show correct names.”
mk

melva k.

office manager

“Not sure what value ad UCx brings over the competition. The latest update is sleeker but it has a ways to go.”

Verified reviewer

Anonymity request

Who uses UCx?

Based on 10 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Automotive
Computer & Network Security
Computer Software
Electrical/Electronic Manufacturing
Others

Use cases

Unified Communications
Internal Communications
Telephony
VoIP
Collaboration

UCx's key features

Most critical features, based on insights from UCx users:

File sharing
Alerts/Notifications
Remote access/control
Transcripts/Chat history
Multi-Channel communication
Multi-User collaboration

All UCx features

Features rating:

Access controls/permissions
Real-Time chat
Call center management
Call routing
Chat/Messaging
Mobile access
Multi-Language
On-Demand recording
Real-Time notifications
Real-Time updates
Remote support
Reporting & statistics
Reporting/Analytics
Screen sharing
SIP trunking
SMS messaging
SSL security
Third-Party integrations
Unified communications
Video chat
Video conferencing
Virtual backgrounds
Virtual voicemail
Voice mail
VoIP
VoIP connection
@mentions
Activity dashboard
API
Audio/Video conferencing
Calendar management
Call monitoring
Call reporting
Call transfer
Caller id
Chat Transcript
Collaboration tools
Communication management
Computer telephony integration
Conferencing
Contact database
Contact management
CRM
Employee activity monitoring
File transfer
Group messaging
Live chat
Meeting management

UCx alternatives

UCx logo

Starting from

12

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoom Workplace logo
visit website

Starting from

14.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Ringover logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CloudTalk logo
visit website

Starting from

19

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

UCx pricing

Value for money rating:

Starting from

12

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about UCx price and value

Value for money rating:

To see what individual users think of UCx's price and value, check out the review snippets below.

“Very reliable and easy to use, and I highly recommended to my business partners.”
KH

Kevin H.

IT Manager

“Our phones work fine and the internet is strong.”
mk

melva k.

office manager

UCx support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos

UCx FAQs

Q. What type of pricing plans does UCx offer?

UCx has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of UCx?

UCx has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does UCx support?

UCx supports the following languages:
English


Q. Does UCx support mobile devices?

UCx supports the following devices:
Android, iPad, iPhone


Q. Does UCx offer an API?

No, UCx does not have an API available.


Q. What level of support does UCx offer?

UCx offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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