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XM Fax vs Fax.Plus Comparison (2026)

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iFax logo

iFax

4.8

eFax logo

eFax

4.0

Good recommendations?

XM Fax logo

XM Fax

Fax.Plus logo

Fax.Plus

Overview

XM Fax is designed from the ground up to streamline compliance with HIPAA, GDPR, FERPA, SOX/SARBOX, PCI DSS, and other regulations through features like an event log and optional zero retention. Integrations with MFPs, EMR/EHR solutions, and Exchange/Outlook, as well as free XM Fax iOS/Android apps.

Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. It delivers a secure and compliant online faxing solution to send and receive faxes securely & reliably from multiple platforms.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

200

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

38

5

4

3

2

1

29

8

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.0

32

5

4

3

2

1

18

7

1

0

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

Pros

Not enoughreviews yet

Pros

“Had some technical questions in the beginning and reached out to customer service and it was resolved quickly.”
RC

Ralph C.

owner

“Easy to use, full featured, variety of pricing tiers to fit what you need.”
SS

Shawn S.

Founder

“Easy to sign up, use, and then late change my subscription as needs dictate.”
SS

Shawn S.

Founder

Cons

Not enoughreviews yet

Cons

“The biggest cons of Fax.Plus cluster around customer support, billing friction, plan limitations, and compliance gaps.”
GK

Grzegorz K.

Accountant

“Pricing issues, seemingly little explanation of the various methods by which the application applies your monthly credit and yes doesn’t seem to be any rollover provision for pages not used”
CL

Christopher L.

MD

“The main downside to fax plus software is that it can be difficult to set up and maintain.”
rs

rahul s.

preacher

  • Vendor responds to reviews
  • Last review6 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features20
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Caller ID
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Delivery Tracking
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Faxes
  • Electronic Signature
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • FoIP
  • For Healthcare
  • Full Text Search
  • HIPAA Compliant
  • Incident Management
  • Invoice Management
  • Monitoring
  • Multiple Format Support
  • Multiple User Accounts
  • PCI Compliance
  • Policy Management
  • Purchasing & Receiving
  • Real-Time Reporting
  • Remediation Management
  • Reporting & Statistics
  • Risk Alerts
  • Risk Management
  • SSL Security
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Third-Party Integrations
  • User Management
  • Vulnerability Scanning
  • Whitelisting/Blacklisting
  • Total features55
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Caller ID
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Delivery Tracking
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Faxes
  • Electronic Signature
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • FoIP
  • For Healthcare
  • Full Text Search
  • HIPAA Compliant
  • Incident Management
  • Invoice Management
  • Monitoring
  • Multiple Format Support
  • Multiple User Accounts
  • PCI Compliance
  • Policy Management
  • Purchasing & Receiving
  • Real-Time Reporting
  • Remediation Management
  • Reporting & Statistics
  • Risk Alerts
  • Risk Management
  • SSL Security
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Third-Party Integrations
  • User Management
  • Vulnerability Scanning
  • Whitelisting/Blacklisting

Integrations

  • Total integrations3
  • Gmail
  • Google Drive
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • Slack
  • Zapier
  • Total integrations5
  • Gmail
  • Google Drive
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • Slack
  • Zapier

Alternatives

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