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Documo vs Fax.Plus Comparison (2026)

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Documo

Fax.Plus logo

Fax.Plus

Overview

Documo: AI-powered fax and document intake for specialty practices. 99.8% delivery, structured data in the chart, HIPAA and HITRUST e1.

Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. It delivers a secure and compliant online faxing solution to send and receive faxes securely & reliably from multiple platforms.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

75

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

86

5

4

3

2

1

69

16

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.0

32

5

4

3

2

1

18

7

1

0

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

Pros

“Sometimes a recipient will tell me they didn't get a fax when I have gotten a confirmation email (Not convinced this isn't the recipient losing the fax, but it has happened a few times.)”
KK

Kelly K.

Admin

“We especially love the seamless integration with JaneApp, which has made our workflow much smoother.”
SS

Stephanie S.

Owner, manager and LPN

“Seamless JaneApp integration, easy to use, reliable faxing with zero downtime.”
SS

Stephanie S.

Owner, manager and LPN

Pros

“Had some technical questions in the beginning and reached out to customer service and it was resolved quickly.”
RC

Ralph C.

owner

“Easy to use, full featured, variety of pricing tiers to fit what you need.”
SS

Shawn S.

Founder

“Easy to sign up, use, and then late change my subscription as needs dictate.”
SS

Shawn S.

Founder

Cons

“Cannot load multiple seperate documents.”
SR

Spencer R.

Clinic Administrator

Cons

“The biggest cons of Fax.Plus cluster around customer support, billing friction, plan limitations, and compliance gaps.”
GK

Grzegorz K.

Accountant

“Pricing issues, seemingly little explanation of the various methods by which the application applies your monthly credit and yes doesn’t seem to be any rollover provision for pages not used”
CL

Christopher L.

MD

“The main downside to fax plus software is that it can be difficult to set up and maintain.”
rs

rahul s.

preacher

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features32
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Caller ID
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Delivery Tracking
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Faxes
  • Electronic Signature
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • File Transfer
  • FoIP
  • For Healthcare
  • HIPAA Compliant
  • Incident Management
  • Invoice Management
  • Monitoring
  • Multiple Format Support
  • Multiple User Accounts
  • PCI Compliance
  • Policy Management
  • Purchasing & Receiving
  • Real-Time Reporting
  • Remediation Management
  • Reporting & Statistics
  • Risk Alerts
  • Risk Management
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Third-Party Integrations
  • User Management
  • Vulnerability Scanning
  • Whitelisting/Blacklisting
  • Total features55
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Caller ID
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Delivery Tracking
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Faxes
  • Electronic Signature
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • File Transfer
  • FoIP
  • For Healthcare
  • HIPAA Compliant
  • Incident Management
  • Invoice Management
  • Monitoring
  • Multiple Format Support
  • Multiple User Accounts
  • PCI Compliance
  • Policy Management
  • Purchasing & Receiving
  • Real-Time Reporting
  • Remediation Management
  • Reporting & Statistics
  • Risk Alerts
  • Risk Management
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Third-Party Integrations
  • User Management
  • Vulnerability Scanning
  • Whitelisting/Blacklisting

Integrations

  • Total integrations3
  • Box
  • Dropbox
  • Gmail
  • Google Drive
  • Microsoft Word
  • Slack
  • Zapier
  • Total integrations5
  • Box
  • Dropbox
  • Gmail
  • Google Drive
  • Microsoft Word
  • Slack
  • Zapier

Alternatives

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