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eFax vs Fax.Plus Comparison (2026)

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eFax logo

eFax

Fax.Plus logo

Fax.Plus

Overview

eFax is an online fax service which allows companies to send and receive faxes via email on their computer, tablet, and smartphone. eFax Protect, our highly encrypted online fax plan provides a comprehensive solution for businesses seeking both compliance and security in their fax communications.

Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. It delivers a secure and compliant online faxing solution to send and receive faxes securely & reliably from multiple platforms.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

18.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

70

5

4

3

2

1

33

17

11

3

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.0

32

5

4

3

2

1

18

7

1

0

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

Pros

“The convenience of being able to send and receive faxes via email has been a game-changer, eliminating the need for a physical fax machine and allowing me to manage faxes from anywhere.”
KC

Kobey C.

IT Specialist

“I like the ease of accessing all faxed documents and I like that you can store contacts and send faxes fairly easy.”
EM

Erica M.

Administrative Assistant

“Sending a fax is a rare occurrence for us, so when we needed to send one it needed to be through a secure easy-to-use service.”
BS

Beverly S.

Owner

Pros

“Had some technical questions in the beginning and reached out to customer service and it was resolved quickly.”
RC

Ralph C.

owner

“Easy to use, full featured, variety of pricing tiers to fit what you need.”
SS

Shawn S.

Founder

“Easy to sign up, use, and then late change my subscription as needs dictate.”
SS

Shawn S.

Founder

Cons

“I do not see any value in the redesign.”
MW

Mary W.

HR Specialist

“However, I came back to it a few years later and couldn't get the software to work properly and navigate me to the free trial.”
Verified reviewer profile picture

Kelly H.

Joint Venture Accountant

“Issues with connecting to fax lines.”
SG

Seth G.

Manager/SA

Cons

“The biggest cons of Fax.Plus cluster around customer support, billing friction, plan limitations, and compliance gaps.”
GK

Grzegorz K.

Accountant

“Pricing issues, seemingly little explanation of the various methods by which the application applies your monthly credit and yes doesn’t seem to be any rollover provision for pages not used”
CL

Christopher L.

MD

“The main downside to fax plus software is that it can be difficult to set up and maintain.”
rs

rahul s.

preacher

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features35
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Caller ID
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Delivery Tracking
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • File Sharing
  • FoIP
  • For Healthcare
  • Full Text Search
  • HIPAA Compliant
  • Incident Management
  • Invoice Management
  • Monitoring
  • Multiple Format Support
  • Multiple User Accounts
  • PCI Compliance
  • Policy Management
  • Purchasing & Receiving
  • Real-Time Reporting
  • Remediation Management
  • Reporting & Statistics
  • Risk Alerts
  • Risk Management
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Status Tracking
  • Tagging
  • Task Management
  • Template Management
  • Third-Party Integrations
  • User Management
  • Vulnerability Scanning
  • Whitelisting/Blacklisting
  • Total features55
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Caller ID
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Delivery Tracking
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • File Sharing
  • FoIP
  • For Healthcare
  • Full Text Search
  • HIPAA Compliant
  • Incident Management
  • Invoice Management
  • Monitoring
  • Multiple Format Support
  • Multiple User Accounts
  • PCI Compliance
  • Policy Management
  • Purchasing & Receiving
  • Real-Time Reporting
  • Remediation Management
  • Reporting & Statistics
  • Risk Alerts
  • Risk Management
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Status Tracking
  • Tagging
  • Task Management
  • Template Management
  • Third-Party Integrations
  • User Management
  • Vulnerability Scanning
  • Whitelisting/Blacklisting

Integrations

  • Total integrations3
  • Gmail
  • Google Drive
  • Google Workspace
  • Microsoft Word
  • Slack
  • Zapier
  • iCloud
  • Total integrations5
  • Gmail
  • Google Drive
  • Google Workspace
  • Microsoft Word
  • Slack
  • Zapier
  • iCloud

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