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Otter
5
65
4
23
3
7
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based transcription management and collaboration software
Table of Contents
Otter - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Otter overview
What is Otter?
Otter is a transcription software designed to help educational institutions and corporate businesses generate notes for meetings, interviews, and lectures through voice dictation or file transcription. The artificial intelligence (AI)-enabled solution allows organizations to record, edit, organize, and save voice notes and interactions in a centralized repository.
Employees can use the application to create real-time transcripts with text, photos, and audio files, import video recordings from external applications, and create user groups to share voice notes in bulk. Otter lets managers collaborate with team members to highlight key phrases and edit notes in real-time. The application also enables administrators to add users on the platform, configure permissions, and generate reports based on usage statistics.
Otter supports integration with various video conferencing systems, such as Zoom, Skype for Business, GoToMeeting, UberConference, BlueJeans, Lifesize, Webex, Highfive, Hangout, and more via APIs. Other features include two-factor authentication, productivity tracking, automated workflows, data synchronization, access control, and analytics.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Transcription
Note Taking
Recording
Customer Support
Otter’s user interface
Otter review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.6
Customer support
4.0
Reviews sentiment
What do users say about Otter?
Users say Otter makes meeting transcription and note-taking effortless, allowing them to focus on discussions without worrying about capturing details. They find it helpful for generating accurate transcripts, summaries, and action items from calls, interviews, and lectures, and appreciate its integration with platforms like Zoom and its accessibility on mobile devices. They report that Otter streamlines their workflow and saves time, especially for creating written content from audio or video recordings.
Reviewers appreciate Otter’s user-friendly interface and range of features for editing, highlighting, and organizing notes. They note some limitations, such as accuracy issues in complex conversations, restricted free usage, and challenges with large groups or poor audio quality.
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Who uses Otter?
Based on 102 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Otter's key features
Most critical features, based on insights from Otter users:
All Otter features
Features rating:
Otter alternatives
Otter
Starting from
12.99
Per month
Fathom
Starting from
15
/user
Per month
Sonix
Starting from
22
/user
Per month
Transkriptor
Starting from
8.33
Per month
Otter pricing
Value for money rating:
Starting from
12.99
Per month
Per Feature
User opinions about Otter price and value
Value for money rating:
To see what individual users think of Otter's price and value, check out the review snippets below.
Dennis d.
Business Owner
Brad P.
CMO
Otter integrations (7)
Integrations rated by users
We looked at 102 user reviews to identify which products are mentioned as Otter integrations and how users feel about them.
Integration rating: 4.6 (13)
Integration rating: 5.0 (4)
“Useful for putting meetings into calendars.”
William M.
Graduate Business Analyst
Integration rating: 5.0 (3)
Integration rating: 4.5 (2)
“It's usable, but not very intuitive yet.”
Ryan S.
Computer Systems Architect
Integration rating: 5.0 (2)
“Attorney uses Google calendar for personal calendar so it helps me integrate with Clio calendar to avoid conflicts. But it seems to need an extra step which I would love to avoid. Have to "copy to firm" in Google before it appears in Clio.”
Sandra A.
Paralegal
Integration rating: 5.0 (1)
Otter support options
Typical customers
Platforms supported
Support options
Training options
Otter FAQs
Q. Does Otter support mobile devices?
Otter supports the following devices:
Android, iPad, iPhone
Q. What level of support does Otter offer?
Otter offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support
