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Host your virtual, hybrid and in-person events in one place.
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Alicia H.
Owner
Events Services, self-employed
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Alicia: Hi, my name is Alicia. I'm a freelance marketing and event consultant. I work in the event industry...
Alexander I.
Network Manager
Higher Education, 1,001-5,000 employees
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Alexander I.: Hi, I'm Alex. I'm a network manager at a university, and I rate Accelevents a four out...
Vicky K.
Nonprofit Organization Management, 1-10 employees
Used other for 1-2 years
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Besides the ease of use for the auction holder and bidders, there are a couple of additional benefits that you may not receive from another auction site. One of them being the CSR addresses any question or concern immediately. No matter what time or what day, any question you have will be instantly addressed. The other benefit is the cost. You will have an amazing auction site with a very affordable price tag. There are no hidden fees. You will know exactly what you will be paying to use the site.
The site is extremely user friendly without the need to be a technical genius. It is very clear how to set up your main page and then to add items, including names, photos, and descriptions as well as bidding information. The auction is also extremely user friendly for your bidders. People can simply bid from their phone or computer following an easy few step process. Bidders are also alerted immediately if they are outbid adding a competitive edge to the bidding. Because the auction is online, there is no limit on who it reaches. The site can be shared outside of your targeted group.
This was our second time using AccelEvents for our online auction. After our first auction, we made suggestions for areas that could be improved and all of those changes were implemented.
Thanks Vikcy! We look forward to working with you again!
Delia H.
Used other for 1-2 years
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the amazing immediate reply with in 30 seconds of asking any question
This software is so easy to use. JUST WHEN YOU THINK you need to have this software needs a function that doesn't exist you ask CUST SUPPORT in a panic how in the world you will possibly make it work they are 5 million steps ahead of you. Not only that but within 5 seconds they reply with a warm stress free reply that reassures you that your event that you spent countless hours on is going to be the most amazing and successful event that could have possibly existed for your cause. I AM NOT A TECH SAVY PERSON! BORN IN THE MILLENNIAL GENERATION I STUCK AT COMPUTERS! but they have made it beyond easy! My second year happy to plan this even thanks to these guys!
the only thing i don't like about this software program is that they don't have the outreach that other auction softwares have that they send out technical help for the actual event to make the event smooth as possible. Even though they are there to help at every second through the site i can only imagine the absolute craziness if the top notch service was right in front of you
Melanie R.
Religious Institutions, self-employed
Used other for less than 6 months
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Awful.
I liked the idea of being able to have a live exhibit area.
Administrators still had to be designated as speakers to have functionality in that session. Weird to have to register speakers as attendees to be able to see other sessions. We offered to pay money to have an Accelevents person facilitate the event or train us beyond their not-so-helpful documentation and training events. They refused, saying we were too small without even quoting us a price. Live chat support sends you back to the documentation. We finally gave up a week before the event and went elsewhere because we couldn't guarantee we could provide a good experience for attendees.
Margaret M.
Fund-Raising, 11-50 employees
Used daily for 6-12 months
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We hosted an event and utilized Accelevents for ticketing and managing our silent auction. Ticketing was easy to set and we could customize per our specific needs. Silent Auction set-up, execution and checkout was the easy, straight forward and user friendly. Customer service and help options were phenomenal….it's old school customer service....hard to find these days. We will use Accelevents for ALL our future needs.
Super user friendly Excellent Customer Service Many 'a la carte' features for NP various needs (auction, ticketing, etc.) Only pay for what you need Very cost effective for our small NP with little money to spend Phenomenal customer service No app needed for auction bidding
Wish we could group text all guests at event via software
Thanks, Margaret! We are happy to look into the option of offering a group text feature.
Marile B.
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I volunteer with a number of local non-profit organizations and often find myself working on silent auctions. For the past couple of years, I have looked into solutions for moving our auctions online, in order to increase visibility and participation. But most of the solutions would cost us the bulk of our fundraising. For small community organizations like PTOs, the giant platforms are just not a...
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Joshua A.
Nonprofit Organization Management, 1-10 employees
Used other for 2+ years
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Accelevent's has allowed our foundation to provide a hands-on experience to our silent auction supporters. Along with this, it enables us the ability to reach supporters who were unable to make the event, which has increased our funds raised exponentially.
This software is incredibly fool-proof and is accessible via multiple devices which makes adding late arriving items a breeze.
We have had issues in regards to the ease of operation of our guests and difficulties signing in and staying signed in. This does not fall squarely on the shoulders of Accelevents as I am sure that much of it was operator error. If this service came in the form of an easy to use phone apps, it would be hands down the best product on the market!
Thanks for the feedback! We are happy to hear that you had a good experience and look forward to working with you again!
Fran R.
Used other for less than 6 months
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Our collaborative fundraiser raised moneyfor each of 8 collaborators, with additional funds generated from offline purchases of paintings after the auction was over. In addition, this software helped each of our collaborators to build a better networking relationship with each other.
This was my first time coordinating an online Mobile Silent Art Auction collaborative fundraiser. Most of our collaborative confidence, in the possibility of a successful fundraiser, in spite of my inexperience, came from the incredible 24/7 excellent AccelEvents support team. The buyers bidding on the art especially liked the efficiency of being able to view and select their choice of paintings...
An animated tutorial, walking me through all the steps might have helped to both lower my awkward beginner's fear-level of being so inexperienced, and also more rapidly increased my ability level. This might have helped me to reduce the number of questions I asked the awesome AccelEvents team, even though their team would still be needed.
Laura T.
Events Services, 11-50 employees
Used other for less than 6 months
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Very good, easy to chat with an associate for assistance at any given time. I would definitely use this product again!
It was easy to set up and upload all of our auction items. Once everything is in the system it is easy to make any changes or add things. The look of the website for the end-user is very nice! Everything is pretty customizable to fit your needs and the parameters of your auction. Plus taking care of the items after the auction closes is so easy! It automatically sends a link to individual who had the highest bid to finalize their payment and then that information automatically updates in the log. Then you can add notes if need be or manually alter information. Very quick and easy!
I wish there was an actual app to download. We had an event where people where having a hard time getting the URL to work, sometimes it would take refreshing the page 4-5 times to actually get to the site. It would have been nice if there was an app they could download and then just search for our event.
Hi Laura, thanks for the feedback! We are excited to hear that your event was a success. The reason that we do not currently offer a mobile app is that we feel that people already have too many apps and do not want to download another app for just one night of bidding. We do have some tips on how people can easily access the auction site - http://support.accelevents.com/en/articles/3210709-how-will-my-guests-know-how-to-bid We look forward to working with you again soon!
Jahnavi B.
Nonprofit Organization Management, 1-10 employees
Used other for 6-12 months
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We are an elementary school PTA that has a silent auction with 100 items once a year. Accelevents was perfect for us! The 1st time I used it was the 1st time we put the auction online--raising 33% more funds than in previous "bid on paper" years. Thank you for making our auction a big success!
This software is so easy to use--very intuitive, not too many features, but it has the right ones. Customer support is great--in chat or email with quick simple responses! Low cost--we raised $8000 and were able to keep most of it last year. Integration for payment was awesome!
We have multiple items in our auction that are the same (parking spots)--would be nice to list it on time and give the 3 spots to the 3 highest bidders. Small feature that's definitely not critical -- but a nice add on.
Hi Jahnavi, Thanks for the feedback! We're excited to hear that your event was such a success. We actually have a feature which allows for multiple winners per item! This will be perfect for your next event. Check out this link with instructions on how to use it. https://support.accelevents.com/tips-and-tricks/assigning-multiple-winners-for-your-silent-auction-items Best, Jon
Heather J.
Nonprofit Organization Management, 11-50 employees
Used other for 2+ years
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We have used Accelevents for our past two PTO Silent Auctions. Whenever we had a question, customer service responded to us very quickly with answers that solved our problems. It was very affordable and easy to use from the beginning. The information stored from the first year, made planning and executing the event the next year even easier!
It was very easy for multiple users to input and organize the information. The Dashboard provides a complete snapshot of where you are with planning the event. It has straightforward step by step instructions throughout the planning process and during the event itself.
I would like to see them add a function where you can send messages to the users during the event to remind them to update their bids, etc.
Summer J.
Nonprofit Organization Management, 1-10 employees
Used other for 2+ years
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Faster and more efficient with the the mobile bidding app, Easy to showcase and present items with descriptive information allowing bidders to completely understand what exactly they were bidding on. Quick customer service when we had any question that needed answered, along with being understand and truly caring about help us find a solution, and not be over looked VERY AFFORDABLE!!
When in the Auction Table cannot organize items in alphabetical order, Bidder in the mobile app were getting confused when to put in there names and bid amount.
Hi Summer, thanks for the feedback. We pride ourselves on having the fastest customer support and the most affordable solution on the mark so we love hearing that! As for the listing of auction items, you can actually drag and drop to change the order of items very easily! Send us a chat message while setting up your next event so that we can help you out with that!
Janis N.
Nonprofit Organization Management, 1-10 employees
Used other for less than 6 months
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We used Accelevents to create our Spring Bash webpage, which included an online auction. Accelevents is pretty easy to use, but it does have some confusing parts. Customer support makes Accelevents a standout. Whenever I had a question or problem, I could type it to CSR get an answer within a few minutes.
Whenever I had a question or problem, I could type it to CSR and get an answer within a few minutes. I was able to make a nice looking event webpage. The cost was extremely reasonable. Accelevents is located in the Greater Boston area.
We had early bird ticket prices and later ticket prices, and I put the dates in, but it didn't switch over automatically; there was something I was supposed to do manually and didn't realize it. There were sample online auction items that never went away; only the users, not the visitors, could see them, but they were confusing and annoying. The limit to the number of contacts was too low.
Hi Janis, thanks for the feedback! I just took a look at your account. It looks like you originally set both tiers of tickets to end at the same time which is why it didn't automatically switch over. The sample auction items and bids can be removed by clicking the trash can item on the add items page. As for the limit on the number of contacts, that is a default limit which we can increase for you . Just send us a note and we will increase it! For your next event we would be happy to look everything over to ensure that the settings are the way you want them to be! Thanks again!
Tim R.
Design, 11-50 employees
Used other for less than 6 months
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Very great experience, if COVID keeps up, we will continue to use this site. We may even use it to supplement other raffles or silent auctions when everything does get back to normal to allow us to reach a greater audience.
Its very easy to setup and get sponsors listed online. Super easy to use and setup a nice site. It got a lot of people asking me what website I used for their own events, and the pricing was by far the least expensive compared to so many other sites that tried to do half of what this site does.
They should allow the sponsor photos to not need to be a 2:1 ratio, caused some minor editing of photos by me. It would be nice to add a feature to see if everyone has placed their tickets and if not, remind them to enter them into prizes. It would also be nice to see how the end of the raffle works beforehand, to better answer participants questions about the results.
Hi Tim, thanks for your feedback. I have shared this with the product team to add to their roadmap!
Pooja T.
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We used both Auction and Raffle feature of Accelevents for Altera's Annual Fundraiser Golf Tournament. Jonathan and Zach have been very supportive and very prompt in answering our question. We really appreciate extended support during and after the event. Website is very easy to use. Mobile bidding is the way to go in this era of technology. Texting feature was the most helpful and hassle free way...
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Hey Pooja, Thanks for the review. We now offer silent auction bidding and raffle ticket purchase and submission online in addition to the text message bidding you used. We look forward to working with you again in the future. Best, Accelevents
Adam A.
Nonprofit Organization Management, 1-10 employees
Used other for 2+ years
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We put on an annual black tie for over 300 guests. About five years ago we decided to go mobile with our silent auction and researched every provider available. Accelevents was hands down the most competitively priced but after our first year, it was clear to us that more importantly, their platform is the best out there! We’ve been using Accelevents loyally since day one, and couldn’t be happier with the service, pricing, and most importantly the product, which our guests also love!
We are completely satisfied with the product.
Nick B.
Hospitality, 1-10 employees
Used other for 6-12 months
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The overall experience with Accelevents is phenomenal. Their pricing is straightforward. The platform is clean. The platform is very easy to use.
The pricing on this software provides incredible value. It is easy to use and understand. The system is very responsive. Bidding is simple for all bidders. Pricing is very straightforward.
Only negative is that on the backend there is no way to sort items alphabetically, by price, etc. To find an item, you have to search. Also, for the way the items list on the front-end, the drag and drop makes it easy to arrange them, but it takes a long time to manually sort items in this way. There is no simple way to sort the way items appear.
Joseph W.
Sports, 1-10 employees
Used other for 2+ years
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It has allowed us to raise funds for our charity dinner each year where as other online bidding platforms were far too expensive. This allows you to run it yourself and avoid those costs.
Customer service is great. Rep. and his team respond to any quieries immediately.
Slight lags from time to time. But nothing major.
Thanks Joseph! We're happy to hear that you had a great experience. We are currently in a software development phase focused on further increasing performance of the system! We look forward to working with you again soon.
Selena S.
Nonprofit Organization Management, 11-50 employees
Used daily for less than 6 months
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We were able to raise an additional amount for our annual event, while the cost of the service was less. It was absolutely the most affordable, easiest and most enjoyable way to raise funds for student scholarships, travel fellowships and teacher grants. Our organization supports all students, but especially those with little or no means to access travel opportunities or to pay for college. Accel Events will be our go-to platform for our silent auction in the future.
Intuitive and user friendly; beautiful, clean design, extremely cost-effective for our small non-profit; and, hands-down, the best, most responsive customer service we've ever experienced.
We have nothing negative to say about the software or the support. We were so happy with the platform and the people behind it that we will use again, and will recommend to others.
meghann h.
Arts and Crafts, 1-10 employees
Used other for 1-2 years
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This platform was very easy for my busy non profit team to upload silent auction items. It provided our patrons with a fun and easy way to donate to our cause.
We had a few glitches in loading on some browsers, but the support line helped us out quickly. We got feedback from participants that they wish they couldn't remember their passwords from the year before.
Hi Meghan, Thanks for the feedback! We are happy to hear that the platform worked well for your event! We are running some more tests across all browsers to ensure that you do not have any browser based trouble in the future!
Ryan F.
Higher Education, 501-1,000 employees
Used other for less than 6 months
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I really enjoy using Accelevents and recommend it to others trying to make their in-person programs virtual. It's customizable, affordable, and their team is always quick to respond to questions or issues. While users are quick to pick up the technology, educating the speakers and getting them up and running is a larger task but definitely do-able.
Ability to customize the event, various session types, customer and tech support, video quality, intuitive UX, developed with making connections in mind
Technology always comes with a risk out of anyone's hands
Thanks Ryan! We look forward to working with you again soon!
Fiona M.
Nonprofit Organization Management, 1-10 employees
Used other for 1-2 years
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The ability for guests to select their own seat or table location has been an even bigger plus than we first imagined. Customer service is also fantastic— immediately responsive. Easy to set up, easy to run and, when we just had to postpone an event last weekend because of new state COVID health orders, refunds were incredibly simple.
The app could be better developed from an Admin usage point of view but the full site makes up for that.
Susan C.
Used daily for less than 6 months
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The Accelevents back end has an easy to use interface, first-rate customer support--- no matter what time of day ( or night ) I reached out, someone answered me within 5 minutes. DO THEY EVER SLEEP? The result is a gorgeous inviting display of auction items!
It would be nice to add more than one photo to each item-- maybe you already have that option-- I will have to look into this further.
Hi Susan, thanks for the feedback! You can actually upload an unlimited number of photos per item. You can even drag and drop to change the order of the photos associated with a particular item! We look forward to working with you again soon!
Stu L.
Used other for 1-2 years
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Appreciate the template for downloading auction items from a spreadsheet. Event view is clear and easily distinguished between the opening and current bid. On-line support was near instantaneous. Will definitely continue to use in the future.
I wish Item Code could include numbers as well as letters, to make it easier to record multiple submissions from individual artists.
Thanks for your continued support, Stu!
Rachel D.
Used other for 1-2 years
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Customer Service is my favorite! Second would be the ease of bidders signing up and collecting their payments.
We sell several expierences in our auction and last year we used the ticketing option which wasn't great for us so this year we put the expierences in the auction part, worked ok but still trying to figure out the best option for our expierences.
Amy C.
Used daily for less than 6 months
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I really like the 24/7 support. When running an auction it's nice to know that the guys are there to help you out whenever needed. I also like how cheap it is. Instead of spending thousands, I spent a certain amount to make my auction successful and fund needed. That is a steal!!!
I think that they need to add a live auction feature to the platform, but they said they are working on it.