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Agile CRM vs Determ Comparison (2026)
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Good recommendations?
Overview
All-in-One CRM with Sales, Marketing & Service in single platform. Sales tracking, contact management, marketing automation, telephony, analytics and helpdesk.
A powerful combination of media monitoring & intelligence. Analyze what people are saying, when they said it, and why. Find influencers, compare with competitors and create reports in minutes. Simplify your media intelligence workflow. With our fast, easy, and affordable media monitoring solution.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.1
526
5
4
3
2
1
251
164
62
21
28
- Value for money
- Ease of use
- Features
- Customer support
67%
would recommend this app4.4
39
5
4
3
2
1
20
15
3
1
0
- Value for money
- Ease of use
- Features
- Customer support
74%
would recommend this appPros
“This all-in-one platform reduces the need to switch between multiple systems by having sales, marketing, and customer service tools all together.”
DL
Denis L.
Customer Service Rep
“Agile CRM combines contact management, lead tracking, and task management, making it easy to tie follow‑ups and activities directly to deals and contacts for a dev-focused company like SoftWeb PK.”
FK
Farman K.
Software Developer
“Well-configured, Agile CRM centralizes leads, tasks, and collaboration to make sure developers, sales, and support are on the same page regarding client history and next steps to avoid dropped follow-ups and miscommunication.”
FK
Farman K.
Software Developer
Pros
“Very quick email alerts, great customer service, and Mediatoolkit is always ready to help at any time.”
Nicole I.
Internal & External Communications Manager
“The ease in which I am able to set up my queries and integrate with the tech team.”
DM
Dammion M.
Operations Director
“Also we have had a great experience with the Customer Support team, they helped us understand the tool which is important to be able to get the results we needed.”
DD
Daniela D.
Junior Assistant
Cons
“Advanced questions see customer support that's a bit slow, and it does take some effort to fully customize task tracking for restaurant operations.”
MS
Muadzam S.
Area Manager
“It is not a very intuitive program, and it is pretty clunky to use. Once you learn the tricks, it gets better, but there are still a few things that don't make sense.”
Caleb T.
Mechanical Engineer
“Very limited functionality if contacts need to share an email address.”
DS
D S.
other
Cons
“Graphics are not as readable.”
FS
Francisco S.
Digital Marketing Strategist
“I miss the ability to sort out retweets as it makes it more difficult to navigate when you search more broadly.”
DN
David N.
Analyst
“Not a suitable app for those who don't have a budget”
EY
Enes Y.
Information Technology
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review9 months ago
Key features
- Total features180
- @mentions
- A/B Testing
- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- App Notifications
- Appointment Scheduling
- Archiving & Retention
- Audience Targeting
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Behavior Tracking
- Benchmarking
- Billing & Invoicing
- Blended Call Center
- Boolean Search
- Brand Tracking
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Channel Management
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Competitive Analysis
- Competitor Monitoring
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Visualization
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Field Sales Management
- File Sharing
- Filtering
- For Mac Devices
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Geotargeting
- Goal Setting/Tracking
- Hashtag Tracking
- Help Desk Management
- IVR
- Image Library
- Impact Measurement
- Inbound Call Center
- Inbox Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Mass Texting
- Media Monitoring
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Keywords
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multiple Site Management
- Multiple User Accounts
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Product Catalog
- Progressive Dialer
- Project Planning/Scheduling
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recurring Tasks
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Reputation Management
- Resource Management
- Response Management
- Revenue Management
- Review Monitoring
- Routing
- Sales Activity Management
- Sales Forecasting
- Search/Filter
- Sentiment Analysis
- Social Listening
- Social Media Integration
- Social Media Monitoring
- Tagging
- Third-Party Integrations
- Trend Analysis
- Visual Analytics
- Total features45
- @mentions
- A/B Testing
- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- App Notifications
- Appointment Scheduling
- Archiving & Retention
- Audience Targeting
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Behavior Tracking
- Benchmarking
- Billing & Invoicing
- Blended Call Center
- Boolean Search
- Brand Tracking
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Channel Management
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Competitive Analysis
- Competitor Monitoring
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Visualization
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Field Sales Management
- File Sharing
- Filtering
- For Mac Devices
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Geotargeting
- Goal Setting/Tracking
- Hashtag Tracking
- Help Desk Management
- IVR
- Image Library
- Impact Measurement
- Inbound Call Center
- Inbox Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Mass Texting
- Media Monitoring
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Keywords
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multiple Site Management
- Multiple User Accounts
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Product Catalog
- Progressive Dialer
- Project Planning/Scheduling
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recurring Tasks
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Reputation Management
- Resource Management
- Response Management
- Revenue Management
- Review Monitoring
- Routing
- Sales Activity Management
- Sales Forecasting
- Search/Filter
- Sentiment Analysis
- Social Listening
- Social Media Integration
- Social Media Monitoring
- Tagging
- Third-Party Integrations
- Trend Analysis
- Visual Analytics
Integrations
- Total integrations31
- Adobe Commerce
- ClickDesk
- Drupal
- Drupal Commerce
- FreshBooks
- FullContact
- Gravity Forms
- Help Scout
- Joomla
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business
- Plivo
- QuickBooks Online Advanced
- RingCX
- SendGrid
- Shopify
- Slack
- Stripe Billing
- Stripe Payments
- Tidio
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Total integrations2
- Adobe Commerce
- ClickDesk
- Drupal
- Drupal Commerce
- FreshBooks
- FullContact
- Gravity Forms
- Help Scout
- Joomla
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business
- Plivo
- QuickBooks Online Advanced
- RingCX
- SendGrid
- Shopify
- Slack
- Stripe Billing
- Stripe Payments
- Tidio
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
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