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Alchemer Survey vs Typeform Comparison (2026)
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SurveyMonkey
4.6
Jotform
4.7
Good recommendations?
Alchemer Survey
5
253
4
103
3
25
2
7
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Typeform
5
700
4
248
3
28
2
4
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Alchemer helps organizations engage customers by collecting feedback across every touchpoint, analyzing it with AI, and automatically routing responses to the right team—closing the loop quickly and turning feedback into stronger customer relationships.
Typeform is an online form builder that enables users to create interactive forms, surveys, quizzes, and polls through a drag-and-drop interface. The platform offers conditional logic, form branching, and pre-fill functionality to customize the form experience. It includes integrations with tools such as Salesforce, Google Sheets, Slack, and Zapier for automated workflows and provides GDPR-ready and HIPAA-compliant security features with data encryption and single sign-on access.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
393
5
4
3
2
1
253
103
25
7
5
- Value for money
- Ease of use
- Features
- Customer support
4.7
985
5
4
3
2
1
700
248
28
4
5
- Value for money
- Ease of use
- Features
- Customer support
Pros
Seán M.
Managing Director
Stephen F.
President
Adam P.
President
Pros
Sonu P.
Systems Analyst
Shawn R.
Graphic Design - Art and Creative Direction
John P.
Transport Broker
Cons
Adam P.
President
Crystaline K.
Group Insights
Samantha H.
Digital Content Manager
Cons
Sonu P.
Systems Analyst
Zoran H.
President
Sean C.
Marketer
- Vendor responds to reviews
- Last review7 months ago
- Vendor responds to reviews
- Last review13 days ago
Key features
- Total features151
- 360 Degree Feedback
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Abbreviation Detection
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Appointment Scheduling
- Approval Process Control
- Audience Targeting
- Autofill
- Automated Responses
- Autonomous Task Execution
- Autoresponders
- Benchmarking
- Benchmarking & Norms
- Brand Management
- CRM
- Campaign Analytics
- Campaign Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Complaint Monitoring
- Conditional Logic
- Configurable Workflow
- Consumer Panels
- Contact Database
- Corporate Reporting
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customer Feedback
- Customer History
- Customer Satisfaction (CSAT) Score
- Customer Segmentation
- Customer Service
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Cleansing
- Data Exporting
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Visualization
- Decision Making
- Drag & Drop
- E-Commerce
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Engagement
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Forms Creation & Design
- Forms Management
- Gamification
- Generative AI
- Impact Measurement
- Industry & Locale Adaptability
- Insights
- Lead Capture
- Lead Generation
- Lead Qualification
- Lead Segmentation
- Live Results Sharing
- Marketing
- Media Monitoring
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Survey
- Monitoring
- Multi-Channel Campaigns
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multilingual Surveys
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Natural Language Interaction
- Negative Feedback Management
- Net Promoter Score (NPS)
- Offline Access
- Offline Response Collection
- One-to-One Messaging
- Online Forms
- Online Polling
- Panel Management
- Performance Metrics
- Personalization
- Phone Polling
- Pipeline Management
- Presentation Tools
- Proactive Assistance
- Pulse Surveys
- Q&A Management
- Qualitative Research Support
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Conversations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Response Quotas
- Response Validation
- Retail
- Review Monitoring
- Review Notification
- Reviewer Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Social Listening
- Social Media Integration
- Social Media Management
- Social Promotion
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Vertical-specific Solutions
- Visual Analytics
- Web Forms
- Website Integration
- Workflow Automation
- Workflow Management
- Total features82
- 360 Degree Feedback
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Abbreviation Detection
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Appointment Scheduling
- Approval Process Control
- Audience Targeting
- Autofill
- Automated Responses
- Autonomous Task Execution
- Autoresponders
- Benchmarking
- Benchmarking & Norms
- Brand Management
- CRM
- Campaign Analytics
- Campaign Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Complaint Monitoring
- Conditional Logic
- Configurable Workflow
- Consumer Panels
- Contact Database
- Corporate Reporting
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customer Feedback
- Customer History
- Customer Satisfaction (CSAT) Score
- Customer Segmentation
- Customer Service
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Cleansing
- Data Exporting
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Visualization
- Decision Making
- Drag & Drop
- E-Commerce
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Engagement
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Forms Creation & Design
- Forms Management
- Gamification
- Generative AI
- Impact Measurement
- Industry & Locale Adaptability
- Insights
- Lead Capture
- Lead Generation
- Lead Qualification
- Lead Segmentation
- Live Results Sharing
- Marketing
- Media Monitoring
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Survey
- Monitoring
- Multi-Channel Campaigns
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multilingual Surveys
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Natural Language Interaction
- Negative Feedback Management
- Net Promoter Score (NPS)
- Offline Access
- Offline Response Collection
- One-to-One Messaging
- Online Forms
- Online Polling
- Panel Management
- Performance Metrics
- Personalization
- Phone Polling
- Pipeline Management
- Presentation Tools
- Proactive Assistance
- Pulse Surveys
- Q&A Management
- Qualitative Research Support
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Conversations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Response Quotas
- Response Validation
- Retail
- Review Monitoring
- Review Notification
- Reviewer Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Social Listening
- Social Media Integration
- Social Media Management
- Social Promotion
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Vertical-specific Solutions
- Visual Analytics
- Web Forms
- Website Integration
- Workflow Automation
- Workflow Management
Integrations
- Total integrations23
- ActiveCampaign
- Aircall
- Airtable
- Asana
- Brevo
- Calendly
- Canva
- Captcha
- Chattermill
- Chili Piper
- Contentful
- Domo
- EnjoyHQ
- Evernote Teams
- Fomo
- Freshdesk
- Freshsales
- GitHub
- GitLab
- Google Analytics 360
- Google Forms
- HubSpot CRM
- IBM SPSS Statistics
- Jira
- Kit
- Klaviyo
- MailerLite
- Marketo Engage
- Mention
- Meta for Business
- Microsoft Excel
- Microsoft Power BI
- Microsoft Teams
- Okta
- OneLogin
- Ortto
- Paylocity
- Paymo
- Pipedrive
- Productboard
- Redmine
- SMTP
- Salesforce Marketing Cloud
- Salesforce Platform
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe Payments
- Tableau
- Thinkific
- Trello
- Twilio
- Twitter/X
- Voxpopme
- Webhook Relay
- WordPress
- Xoxoday
- Zapier
- Zendesk Suite
- Zoho CRM
- monday AI Work Platform
- Total integrations43
- ActiveCampaign
- Aircall
- Airtable
- Asana
- Brevo
- Calendly
- Canva
- Captcha
- Chattermill
- Chili Piper
- Contentful
- Domo
- EnjoyHQ
- Evernote Teams
- Fomo
- Freshdesk
- Freshsales
- GitHub
- GitLab
- Google Analytics 360
- Google Forms
- HubSpot CRM
- IBM SPSS Statistics
- Jira
- Kit
- Klaviyo
- MailerLite
- Marketo Engage
- Mention
- Meta for Business
- Microsoft Excel
- Microsoft Power BI
- Microsoft Teams
- Okta
- OneLogin
- Ortto
- Paylocity
- Paymo
- Pipedrive
- Productboard
- Redmine
- SMTP
- Salesforce Marketing Cloud
- Salesforce Platform
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe Payments
- Tableau
- Thinkific
- Trello
- Twilio
- Twitter/X
- Voxpopme
- Webhook Relay
- WordPress
- Xoxoday
- Zapier
- Zendesk Suite
- Zoho CRM
- monday AI Work Platform
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