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SurveyMonkey vs Alchemer Comparison
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Overview
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...
The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
25
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
55
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Matthew K.
Pros
Valeria F.
Cons
Susan M.
Cons
Key features
- Total features54
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Appraisal History
- Benchmarking
- CRM
- Campaign Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Online Polling
- Panel Management
- Performance Management
- Performance Metrics
- Performance Review Management
- Presentation Tools
- Product Lifecycle Management
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Analysis
- Text Fields
- Third Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Website Integration
- Total features104
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Appraisal History
- Benchmarking
- CRM
- Campaign Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Online Polling
- Panel Management
- Performance Management
- Performance Metrics
- Performance Review Management
- Presentation Tools
- Product Lifecycle Management
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Analysis
- Text Fields
- Third Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Website Integration
Integrations
- Total integrations223
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations60
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
Explore similar apps
User reviews that mention these apps
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
Solid, reliable, easy to pick up, integrates with other systems, and is compliant with many regulatory requirements.
The UI and feature set is pretty basic, and not differentiated from surveymonkey or google forms. wouldn't have used it if I didn't need to.
André W.
Review source
Share this review:
We really enjoyed working with Gizmo. We used Gizmo after evaluating about 20 survey tools. Main reason has been the detailed reporting opportunities which has already been included in the monthly offer (while at surveymonkey you need at least a full year contract for all the features). Just 3 Points in the ease of use has only been given because the User team is German and Gizmo has no multi language backend. Besides the ease of use is great.
No pros were added to this review
No cons were added to this review
Dave M.
Review source
Share this review:
We moved to SurveyGizmo when we found that SurveyMonkey was just too constraining and couldn't do some basic things (like question show/hide). So they won out on features alone. But they really cemented their place as a partner with their customer service. Very prompt and accurate, they were able to shepherd us through some strange things we witnessed (due to caching and upgrading tiers quickly)....
No pros were added to this review
No cons were added to this review
Kyle R.
Nonprofit Organization Management, self-employed
Review source
Share this review:
4-5 years ago, we were looking for a more comprehensive, better tool than the ubiquitous SurveyMonkey. I found SurveyGizmo and, as a company, we've never looked back. It does all you could ever want for surveying, as do other tools. However, it's in quizzes, forms, customization and support where SurveyGizmo stands out. We are constantly building landing pages and microsites using SurveyGizmo embedded...
Flexibility Comprehensive solution Modern design Customizable Great support Embeddable Does quizzes, forms, surveys and more. Reliable Consistent
None that I can think of.
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