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Alvaria Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Premier Enterprise Cloud Contact Center Solution
Table of Contents
Alvaria Cloud - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Alvaria Cloud overview
What is Alvaria Cloud?
Alvaria Cloud is the only enterprise cloud contact center solution that allows you to adopt best-of-breed Customer Experience (CX) and Workforce Engagement Management (WEM) applications modularly. Start with one or more applications and then add applications with ease when ready for additional capabilities, as your needs change. With the Alvaria Cloud Platform, you have the advantage of knowing that all provisioning, security, user management and other administrative tasks are already configured and in place.
Key benefits of using Alvaria Cloud
-Best-of-breed call center contact management, workforce optimization and self-service applications
-A rich set of APIs to support external integrations, including dashboard widgets and CRM systems
-Shared real-time and historical reporting across all capabilities
-Personalized, role-based desktop UX for agents, team leads and administrators
-Cloud neutral deployment and a convenient cloud subscription model
Starting price
per year
Alternatives
with better value for money
Alvaria Cloud’s user interface
Alvaria Cloud reviews
Overall rating
4.3
/5
18
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8/10
5
4
3
2
1
8
9
0
1
0
RONALD S.
Digital Administrator
Ashok M.
Senior Manager
David M.
Senior Analyst, Mktg Programs
Joe G.
Head of Patient Communications
david c.
CAO
Shannon H.
Head of Tech
Who uses Alvaria Cloud?
Based on 18 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Alvaria Cloud's key features
Most critical features, based on insights from Alvaria Cloud users:
All Alvaria Cloud features
Features rating:
Alvaria Cloud alternatives
Alvaria Cloud
Starting from
90
Per year
VICIdial
Starting from
400
Per month
CallTools
Starting from
79.99
Per month
Salesforce Service Cloud
Starting from
25
Per month
Alvaria Cloud pricing
Value for money rating:
Starting from
90
Per year
User opinions about Alvaria Cloud price and value
Value for money rating:
To see what individual users think of Alvaria Cloud's price and value, check out the review snippets below.
RONALD S.
Digital Administrator
Ashok M.
Senior Manager
Alvaria Cloud integrations (1)
Top integrations
Alvaria Cloud support options
Typical customers
Platforms supported
Support options
Training options
Alvaria Cloud FAQs
Alvaria Cloud has the following pricing plans:
Starting from: $90.00/year
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Alvaria Cloud?
Alvaria Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations
Q. What languages does Alvaria Cloud support?
Alvaria Cloud supports the following languages:
English, French, German, Portuguese, Spanish
Q. Does Alvaria Cloud offer an API?
Yes, Alvaria Cloud has an API available for use.
Q. What level of support does Alvaria Cloud offer?
Alvaria Cloud offers the following support options:
Email/Help Desk, Phone Support, Chat, 24/7 (Live rep), Knowledge Base
