App comparison

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Alvaria Cloud Logo

Alvaria Cloud

4.3
(18)

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The Premier Enterprise Cloud Contact Center Solution

(2)

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Alvaria Cloud Alternatives & Competitors

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Five9 logo
4.2
(461)

Cloud contact and call center software

Features

Total

Five9 logo
Alvaria Cloud logo

42

122

42

features in common

42

features in common

Five9 logo

Five9 user ratings

Functionality

4.1
(461)

Top features

  • VoIP Connection

    5.0

  • Negative Feedback Management

    5.0

  • Call Transfer

    5.0

Alvaria Cloud logo

Alvaria Cloud user ratings

Functionality

4.4
(18)

Top features

  • Workforce Management

    5.0

  • IVR/Voice Recognition

    4.5

  • Automated Routing

    4.5

Pricing

Value for money

Five9 logo
4.1
Alvaria Cloud logo
4.1

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
NICE CXone logo
4.2
(565)

Cloud Contact Center Software

Features

Total

NICE CXone logo
Alvaria Cloud logo

37

125

42

features in common

37

features in common

NICE CXone logo

NICE CXone user ratings

Functionality

4.1
(565)

Top features

  • For Call Centers

    5.0

  • CRM

    5.0

  • Voice Mail

    5.0

Alvaria Cloud logo

Alvaria Cloud user ratings

Functionality

4.4
(18)

Top features

  • Workforce Management

    5.0

  • IVR/Voice Recognition

    4.5

  • Automated Routing

    4.5

Pricing

Starting from

$71/month

Value for money

NICE CXone logo
4.1
Alvaria Cloud logo
4.1

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.