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Birdeye Messaging Logo

Omnichannel customer communication platform

Table of Contents

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Birdeye Messaging - 2026 Pricing, Features, Reviews & Alternatives

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Birdeye Messaging overview

What is Birdeye Messaging?

Birdeye Messaging is a customer communication software that helps businesses manage text-based communications across multiple social media platforms, such as Instagram, Facebook, and Google. It enables staff members to conduct video calls, send emails, convert voicemails into text messages, and handle other omnichannel consultations, appointments, and meetings on a centralized platform.

Birdeye Messaging allows team members to access and respond to customer communication from multiple sources, such as messages, reviews, referrals, surveys, and SMS messaging.

Starting price


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Birdeye Messaging’s user interface

Ease of use rating:

Birdeye Messaging reviews

Overall rating

4.5

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

1

0

0

0

Birdeye Messaging's key features

Most critical features, based on insights from Birdeye Messaging users:

Third-Party integrations
Interaction tracking
Customer history

All Birdeye Messaging features

Features rating:

Live chat
Multi-Channel communication
SMS messaging

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29

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Birdeye Messaging integrations (3)

Integrations rated by users

We looked at 2 user reviews to identify which products are mentioned as Birdeye Messaging integrations and how users feel about them.

Integration rating: 5.0 (1)

Instagram logo
Instagram

Integration rating: 5.0 (1)

Other top integrations

Birdeye Messaging support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum

Birdeye Messaging FAQs

Q. Who are the typical users of Birdeye Messaging?

Birdeye Messaging has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Birdeye Messaging support?

Birdeye Messaging supports the following languages:
English


Q. Does Birdeye Messaging offer an API?

No, Birdeye Messaging does not have an API available.


Q. What other apps does Birdeye Messaging integrate with?

Birdeye Messaging integrates with the following applications:
Instagram, Facebook Business Suite


Q. What level of support does Birdeye Messaging offer?

Birdeye Messaging offers the following support options:
Chat, Email/Help Desk, FAQs/Forum

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