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Bookeo vs Peek Pro Comparison (2026)

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Bookeo

Peek Pro

Overview

Simplify your spa's operations and attract more customers with Bookeo's spa software with therapy room booking. Enjoy 24/7, real-time online bookings and secure payments. Ensure customer satisfaction with automatic email and text confirmations, reminders, and review requests. 30-day free trial!

Peek Pro is an online booking solution designed for rental, tour operators, and other experience-based businesses. The platform assists operators in increasing bookings through intelligent upselling features and capturing lost sales opportunities without any additional effort. It provides access to various resellers and helps teams manage all ticket sales from a centralized system.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

14.95

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

103

Value for money

Ease of use

Features

Customer support

67%

would recommend this app

4.7

797

654

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“The only reason I am not using it in the future is because my business is expanding and I will have three websites and multiple tours which I wish to have all on the same system.”

Jenny P.

Owner

“What i like about Bookeo great system very helpful in helping me structure my fitness and personal training clients and classes.”

Mitchum B.

Personal Trainer

“It's a bit of a nightmare to navigate through the fora myself and translate articles to my situation, but ChatGPT does an excellent job of that.”

Laurens V.

Founder and manager

Pros

“It combines scheduling, payments, customer management, client support, calendar integration and reporting in one place, so businesses don’t have to use multiple apps.”

Brooks L.

Customer Service Support Tech

“As long as folks know they can purchase tickets before 3 AM, I will not have to answer the phone to sell tickets (which is fine). When someone calls the support line, there is a real person who answers the call and does not sound like a robot, which shocked me.”

Eugene S.

Chief Product Officer and Co-Founder

“I’ve been using online booking software since starting my private tour company five years ago, primarily with Fare Harbor. While not perfect, they were generally responsive to issues. But when they announced a new 2% fee for facilitating third-party bookings — on top of what I already felt was declining customer service — I started feeling nickel-and-dimed.”

mark p.

owner

Cons

“Rude, infantilizing and btw NOT intuitive, buried under an incomprehensible tab and setting I finally found it (I'm looking for shoes?”

Jacqueline C.

Founder

“This especially bugs me concerning the client-facing interface.”

Laurens V.

Founder and manager

“The fact that you can't actually speak to a person is another con because there is no way to hold anyone accountable for the poor service customers receive.”

Nikki H.

COO

Cons

“It is also super frustrating to have to do math every single time a customer wants a refund because the total amount charged to the credit card is displayed in the dashboard rather than the net amount that the vendor gets after the vendor's cut.”

Eugene S.

Chief Product Officer and Co-Founder

“Unfortunately, some of those automated messages appeared to come from her account, which buried a real request to schedule another Zoom session. When I finally found that message and replied — five days later — Peek informed me my onboarding window had closed.”

mark p.

owner

“Meanwhile, Peek finally responded to my pricing issue, completely oblivious that I’d already moved on. If you’re considering Peek for booking software, be prepared: their promises sound great, but my experience was nothing but missed connections, poor support, and endless frustration.”

mark p.

owner