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Bookeo
5
59
4
24
3
11
2
5
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online scheduling and reservation system
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Bookeo - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Bookeo overview
Based on 103 verified user reviews
What is Bookeo?
By industry, Bookeo reviewers are most commonly professionals in entertainment (23%). The most frequent use case for Bookeo cited by reviewers is appointment scheduling (52% of reviewers).
What do users say about Bookeo pricing?
Most reviewers indicate that Bookeo’s flat-rate pricing is affordable and transparent, and they appreciate the included features for small businesses. Some users report time and cost savings, but a few reviewers feel the price is high or question extra fees.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking
Ease of Use
Pricing
Customer Support
Bookeo’s user interface
Bookeo review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.1
Customer support
4.1
Reviews sentiment
What do users say about Bookeo?
Reviewers appreciate Bookeo for its customizable booking options, affordable flat-rate pricing, and ease of use for both administrators and customers. They find it helpful for managing reservations, payments, and client information, with features that save time and support business growth. Many mention responsive email support and value the integration with payment gateways.
Users report frustration with the lack of live customer service channels, limited phone support, and occasional slow email responses. They feel some features are missing or not flexible enough for unique booking needs, and note that mobile optimization and user interface could be improved.
Select to learn more
Who uses Bookeo?
Based on 103 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Bookeo's key features
Most critical features, based on insights from Bookeo users:
All Bookeo features
Features rating:
Bookeo alternatives
Bookeo pricing
Pricing plans
Pricing details:
User opinions about Bookeo price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Bookeo's price and value, mention it in a positive light.
Most reviewers indicate that Bookeo offers strong value for money, highlighting its flat monthly fee, absence of hidden charges, and affordability compared to competitors. They appreciate that the pricing structure is transparent and not commission-based, which they find especially beneficial for small businesses. Users think the range of included features, such as marketing tools and flexible pricing scenarios, enhances its cost-effectiveness. Some reviewers feel the product is reasonably priced for the functionalities provided. However, a few users report that the cost can feel high relative to the service, and some dislike additional fees for certain transactions.
, and
Bookeo integrations (34)
Integrations rated by users
We looked at 103 user reviews to identify which products are mentioned as Bookeo integrations and how users feel about them.
Integration rating: 5.0 (4)
“This was important to me because that is what we used to use, so when we implemented this program it made it easier.”
Ann G.
Owner
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
“To link my website and get more inquiries”
Candace M.
Co-owner and CEO
Integration rating: 5.0 (1)
“How we receive money. However we only keep payments here for tuition to keep accounting simple.”
“We use it for email payment integation.”
Pauline K.
COO
Integration rating: 5.0 (1)
“This helps me communicate more broadly with my clients”
Angela G.
Principal and Coach
Integration rating: 5.0 (1)
Bookeo customer support
What do users say about Bookeo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Bookeo customer support.
A subset of reviewers highlight Bookeo's fast, responsive, and helpful customer support, even outside regular hours.
Multiple users appreciate the knowledgeable and supportive staff, especially during initial setup or technical issues.
A number of users are frustrated by the lack of live phone or chat support, making it hard to get immediate help.
A portion of users report inconsistent or unhelpful responses, with some experiencing poor service or unresolved issues.
Support options
Training options
To see what individual users say about Bookeo's customer support, check out the review snippets below.
“Decent product, support needs improvement”
Alexandros C.
Data Analyst
“Let's ensure our online experiences are safe and reliable.”
Shaundel C.
Entrepreneur
“The fact that you can't actually speak to a person is another con because there is no way to hold anyone accountable for the poor service customers receive.”
Nikki H.
COO
“Does not work with service duration times, just intervals without a 45min time.”
William T.
Barber
Bookeo FAQs
Bookeo has the following typical customers:
Freelancers, Small Business, Mid-size Business
These products have better value for money
Q. What is Bookeo used for?
Bookeo is an online scheduling and reservation system that helps businesses fill up the appointment book. Managers can accept online bookings and payments 24/7, directly from the website and Facebook page. Bookeo will send an automatic booking confirmation and reminder. It also offers advanced tools to increase sales, such as gift vouchers, promotions and prepaid packages. The Bookeo Appointments module is designed for businesses such as salons, spas, therapists, hairdressers, nail salons, photographers, and car washes, allowing them to manage individual appointments and group workshops. The Bookeo Classes & Courses module is ideal for schools, teachers, and instructors offering private and group classes, courses, workshops, and appointments, including language and cooking schools, art courses, yoga, and dance. The Bookeo Tours & Activities module is designed for guided tour and activity providers, accommodating businesses, such as guided tours, escape rooms, charters, axe throwing, fishing tours, archery, and helicopter tours. Bookeo's features include online booking, real-time dashboard updates, integrated POS payment system, flexible marketing tools, and comprehensive international support. The platform can be integrated with a variety of third-party services, including payment gateways, website builders, social media, ecommerce, email, calendars, and accounting tools. Bookeo also offers a developer API, allowing businesses to extend the platform's capabilities and integrate it with external services.
Q. What level of support does Bookeo offer?
Bookeo offers the following support options:
Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, 24/7 (Live rep)














